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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,971 reviews
  • Rated 5 out of 5 stars

    Insignia Automatic trash can

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this automatic trash can so I don’t have to touch the lid when I throw trash while cooking. So far so good. I got a good deal on the Deal of the day. Make sure u have 3 D batteries to operate the automatic lid opener

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trash bin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good quality trash can. Got it on sale and gave it a go. If I would’ve payed the full price I would’ve returned it, due to the size. It is smaller than my previous kitchen trash bin. It’ll do in between switches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent trashcan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a bad trashcan and serves its purpose but I don't think I need the auto feature so its a bit of an inconvenience to manually lift it up from the side each time I need throw trash away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At best it is functional as intended. Insignia via Best Buy have a great warranty on their products. The trash can itself is serviceable and seems to be built solidly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel garbage can with motion sensor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this garbage can! I bought it on sale. I do not have to touch it to open it. That’s great it your hands are full or dirty. It has a great lid/seal so no food will get under your bag. I expect this can to last a long time and stay clean unlike my last couple cans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart but not smart as my dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this auto trash can. Me and my wife always wanted one. ( Every sense I see one at my friend's house) I really wanted to keep my dog out of the trash can. (Which worked until he figured out how to open it by himself )

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, thank you for taking the time to share a review about this Insignia Trash Can. Your feedback is very important to us to improve the quality of our products. If you have any doubts or questions feel free to contact us at any time we would be more than happy to help you. Giovanny - Insignia Products
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Amazing Trash Can!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Trash Can is outstanding! It does exactly as advertised. I have absolutely no problem with the lid opening as some Reviewer have described. I put my hand over the sensor and it opens. In fact, it opens with hand over 12 inches above the sensor. The one I have is very sensitive and that's okay with me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trashy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No extra interior plastic liner like higher-end models. The electronic eye is sensitive so opens easily but will also open whenever you walk by it. Great deal on sale for $40.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flippin’ My Lid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trash can really makes it easy for me to throw things away. I feel like a real magician when i throw things away. Aside from the occasional mistake of opening it when walking by, im flippin my lid over this trash can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than meets the eye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first since the reviews weren’t that great. Looks smaller but is just as big and holds the same amount of trash. The response sensor is sometimes a little off but if you give it a minute it resets itself. Nice, clean look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mine several months ago and still haven't had to change the batteries yet. It's very easy to accidently open it while walking by, but otherwise it adds some convenience to the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcomed addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this item for about a month now and it is a great addition to my kitchen. The motion detection feature provides a tight seal and can be set up by the user. The purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal. Difficult to get one undamaged during

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get one that's not damaged during shipping. Finally got one in good shape and would recommend. The metal of the can could be a little thicker though When ordering choose store pick up and you'll have a better chance of receiving one undamaged.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Stylish garbage can

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great size trash can and looks stylish with chrome look. The one part it could us improvement is the door opening and closing can be a little noisy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great trash can

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so excellent trash can. I have this for over a year and stills work perfect . It opens without touching it. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs D Batteries

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good handsfree option that took some getting used to based on our previous trashcan. I wish it had an additional plastic insert to make it easier to clean out but still a great trashcan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touchless Trashcan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Functions well. It’s lightweight but sturdy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MzRiggens, for your feedback on the Insignia™ 13 Gal. Automatic Trash Can! We're pleased to hear that it functions well and that you find it both lightweight and sturdy. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia

  • Cons mentioned:
    Lid

    Rated 2 out of 5 stars

    Lid Mechanism

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first. For the first 3 months, the lever mechanism was smooth. After that, the lid slowly started to have some lag to when it sensed my hand. Later, the lid would only open to like 10 degrees (barely enough to slide a small thing underneath it) and would stop there. I tried replacing the batteries but that didn't help. Unfortunately, it was after the return period so I couldn't return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    nice trash can

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to always work. though i wish it had a liner bin instead of just the bag ring.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tdar! Thank you for your feedback on the Insignia™ - 13 Gal. Automatic Trash Can. We’re glad to hear that it consistently works well for you.

      We appreciate your suggestion about including a liner bin instead of just the bag ring. We’re always looking for ways to improve our products, and your feedback is invaluable in that process. We will certainly take your comments into consideration as we continue to develop and enhance our product line.

      Thank you again for choosing Insignia! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    A trash can worth of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this trash can, great quality and looks great. Convenient to use the fact that i dont have to touch it.

    I would recommend this to a friend