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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1974 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,974 reviews
  • Rated 5 out of 5 stars

    Welcomed addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this item for about a month now and it is a great addition to my kitchen. The motion detection feature provides a tight seal and can be set up by the user. The purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and good battery life. Wish it opened just a bit quicker

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the **Insignia™ 13 Gal. Automatic Trash Can**! It’s great to hear that you find it convenient and appreciate the good battery life. I understand the desire for a quicker opening; that can definitely enhance the overall experience. If you have any other tips or features you enjoy about it, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Really nice, and economical

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Still on the first set of D batteries after 6 months, and I would estimate 4,000 to 5,000 open/close actions... and counting. And it is actually attractive (for a trash can)! Guests love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    great price when its deal of the day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and returned it. My wife and I didn't like it that much. I needed D batteries, I guess I should have looked into that when I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing it opens automatically and it makes cleanup very easy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JoshuaC,

      Thank you for sharing your positive experience with the Insignia™ 13 Gal. Automatic Trash Can! It's great to hear that the automatic opening feature is making cleanup so much easier for you. Your feedback is sure to help others looking for a convenient and efficient trash can. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for over two years and it still works like it was new.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the **Insignia™ 13 Gal. Automatic Trash Can**! It's great to hear that it has maintained its performance after two years of use. Reliable products like this can really make a difference in daily routines. If you have any tips or features you particularly enjoy about it, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Still looks great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service sent me a new one when the second one i bought stopped working. Good can liner holder and no touch is better than step on i think. Looks nice after months, no tarnish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine once you adapt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, had to figure out how to get it to open. Was waving hand too close to the sensor. It works much better if you hold your hand or an object 5-10” above the sensor and WAIT. It doesn’t work instantly, which is probably better because you don’t want it to open every time you walk by.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great trash can

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought as a new trash can for our rebuilt house and fits in perfectly with our appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A trash can worth of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this trash can, great quality and looks great. Convenient to use the fact that i dont have to touch it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trash can is a game changer. Cooking is simple now with being able to toss stuff without touching the can. Also, any food smells stay inside as long as the lid is closed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a really big fan of Star Wars and this trash can makes me feel like I have the force. It is also really unique because of its high technology power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trash can good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to used with auto feature works when hands are full!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Izzy,

      Thank you for your review! We’re delighted to hear that the Insignia™ 13 Gal. Automatic Trash Can is working great for you and that you find the auto feature convenient, especially when your hands are full.

      If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    No Trash Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stainless steel material. The lid sensor opens upon request and remains opened long enough for touchless contact. The retainer ring holds the trash bag in place for easy removal/replacement. Requires 2 D batteries. Love this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trash can

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so excellent trash can. I have this for over a year and stills work perfect . It opens without touching it. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a touchless garbage can

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here. It is what it is snd does what it's suppose to. Works good. Opens sometimes just walking by it but all in all a good buy ans it was 1/2 off when i bougjt it so A++

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product overall, it work.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor goes off every time you walk past and it would be nice for a back up to the sensor but overall not bad. Hope it lasts many years to come. Just cheaply made with cheap parts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got damages unit via mail so had to return but it looked great and love the automatic function it had.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Automatic garbage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My battery died within 6 months, and I thought it would be larger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product At A Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great value. Top comes off easily so you can change the bag. Bag is easily hidden when you put the top back on. Motion detector is effective and opening and closing mechanism works flawlessly. The entire container is easy to clean.

    I would recommend this to a friend