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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1974 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,974 reviews
  • Rated 5 out of 5 stars

    Great trash can!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted to replace my old trash can for a long time and so glad I held out for this one. Auto-open lid works perfectly and it’s very sleek and stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy product! Delivery was fast and easy to replace trash bags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great can!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great can! Battery life lasts a great while, which I was pleased with. Just be aware of little ones wanting to slam the lid back down. The lid will go down automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good automatic trash can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, the only issue is the use of "D" batteries. Opens promptly and no issues with the lid closing, very sensitive to movement for opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome trashcan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trashcan is super cool. It’s convenient as well to kee the liddos out of it. I havent had it for thag long so i will see if it will hold up after a while.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 3 out of 5 stars

    Can't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a warped lid. Can't say I'm happy with the purchase. Everything else works as it should.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 3 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lid goes up when you don't want it too (walking past) and doesn't always go up when you want it to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great no hands needed trash can. It is sensitive if, you walk too close to it, it will open also.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It opens quickly and the batteries last plenty long enough. The build quality is also excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well... When it wants too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought about 3 of these. 1 works perfectly and opens every time motion is detected. 1 barely detects motion at all and the other works about half the time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Works perfectly and great quality it was packaged well and was easy to pit together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto bin stopped working within warranty period, replacing was very easy process. Bit of a lengthy phone call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lasts months on a set of batteries

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, nicely made. I've had it operating for almost 5 months on a pair of rechargeable batteries. This is a high use kitchen area. Very impressive battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a trash can, holds my trash well. Lid opens up quick enough. O got what I paid for. There are no other features like keeping the lid open. I like how there is a extra piece that holds the bag in place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient trash can

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a trash can before and it was 13 gallons too, but it was cylindrical, so I think I was wasting the trash bags. This works better and it is touch less

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stainless Auto Trash Can

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This automatic trash can works well, I was surprised it used "D" batteries though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious and good looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and good looking. Taking away one star because the sensor is too slow and sometimes I end up pressing the button to open / close. Good product otherwise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My kitchen trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this piece. Not having to lift the top to discharge food and trash while cooking is the only way to go

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broke within 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it works perfectly until around 4 month later, the lid will only open half way and it opens very slowly. Tried replacing the batteries but it didn't help at all. Tried calling Insignia support and all they told me was to put it in a box and take it to Best Buy and wait for it to be fixed. How do I find a box that's big enough for this trash can? How can I live without having a trash can in my home? To sum up, the experience was bad and I would never purchase something made by Insignia again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Joshua, for sharing your experience with the Insignia™ 13 Gal. Automatic Trash Can. We genuinely value your feedback and are committed to improving our products and services. Your comments will be shared with our team to help us enhance the quality and reliability of our offerings. If you have any further suggestions or need assistance, please feel free to reach out. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’sa really nice deal when they can it’s on a big sale plus holiday season! It contains a lot and your storage Almost everything you wanted!

    I would recommend this to a friend