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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,971 reviews
  • Rated 5 out of 5 stars

    Great Kitchen Trash Can

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trash can is exactly what I wanted and it was at a good price. The lid sensor works perfectly and the bag holds in place very well. A must have with the deal of the day price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality built; easy to assemble , but didnt come with any batteries; seems convenient with waving the hand to have it open.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broke within 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it works perfectly until around 4 month later, the lid will only open half way and it opens very slowly. Tried replacing the batteries but it didn't help at all. Tried calling Insignia support and all they told me was to put it in a box and take it to Best Buy and wait for it to be fixed. How do I find a box that's big enough for this trash can? How can I live without having a trash can in my home? To sum up, the experience was bad and I would never purchase something made by Insignia again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Joshua, for sharing your experience with the Insignia™ 13 Gal. Automatic Trash Can. We genuinely value your feedback and are committed to improving our products and services. Your comments will be shared with our team to help us enhance the quality and reliability of our offerings. If you have any further suggestions or need assistance, please feel free to reach out. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Cheap Material

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can works well, bag fits good. Only negative at this time is the metal is very thin, will not take much to dent it up, so be careful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Trash Can

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice additional to our kitchen, the hands free works great. A sensor is little too sensitive, cant walk past it without it opening but it works great. Great buy on deal of the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size garbage can for kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for mom for xmas. She likes it but whenever you even walk by it the lid opens. Don't think it will keep dog out of the garbage!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Spacious and good looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and good looking. Taking away one star because the sensor is too slow and sometimes I end up pressing the button to open / close. Good product otherwise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful garbage can. Prevents a lot of messes by automatically opening with a wave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Automatic Trash Can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this trash can on Deal of the Day and couldn't be more satisfied. Love the automatic function of this and it works every time. Would highly recommend Insignia products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    rglc357

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 13 gal automatic trash can stainless steel.its very convenient to use and use only 2 size D battery. I recommend to my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trash can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in the kitchen. It opens and closes automatically. Great when cooking. It's made very well. I've purchased several different brands. So far, this is the best one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good trash can overall. I bought this on sale, and I'm very happy. Still on the original battery a month later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trash can

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy, I wanted a new trash can for my kitchen and though this would make a great upgrade and I am very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trash can.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described and we are very satisfied with the look and performance of this automatic trash can. Purchased as Deal of the Day at half price and very happy with item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trashcan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this trash can. It fits a 13 gal bag but feels like it holds more. Very convenient when my hands are full and easy to open with just a swipe of my arm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Can live with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can is very convenient. It’s a little smaller than I thought it would be, but works well in the bathroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automatic Trash Can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This automatically opens very well as you enter its light. However if you don't want it to open so much it has a button that you can leave the top opened. Very good!

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 3 out of 5 stars

    I would not buy it if you have small kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lid doesn't work my grandkids put it on the ground and now it dont not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    magic lid for the win

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this trashcan. The battery lasted longer in the lid than I thought it would. Glad I upgraded from my plastic swing lid trashcan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one i ever owned! Only uses two batteries, and looks great.

    I would recommend this to a friend