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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1974 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,974 reviews
  • Rated 4 out of 5 stars

    auto trash can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we do like the automatic open feature and slow close. sometimes we will just walk by and it opens up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch Less Trash Can

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great trash can for the money. The touch less feature is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, best quality, I bought 3 of them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product at sale price, came missing a part

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well enough, but mine didn't come with the insert ring that goes inside the can so I can't hide the bag from view. Bestbuy support has been unhelpful to say the least, not offering any option to get that part sent or to exchange, just refund. Aside from that though, the product functions well. We'll see how long it lasts. I purchased it at half off and would consider it well-worth that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a convenient item to have, when you can't always use your hands to open a trash can lid. Glad to have had the sale so it's not quite so pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kitchen garbage can. I've had a few different ones, this is the best so far. Battery life is way better than others I've owned.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 3 out of 5 stars

    Don’t Touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have on issue and that’s every time someone walks by it p, it open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trash can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, it’s so convenient to just wave you have and it open right up and u you never have to close it with its automatic close, amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automatic Trash Can

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this gift for my son. He loves the durability and build quality. I have the smaller trash cans all over the house and we would not give them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love this. Having a touch free opening, leaves the can so much cleaner as well. It looks nice and fits with my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So useful. Sometime the sensor won’t recognize my hand until I put it basically on the sensor but doesn’t happen often. Overall happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great automatic open/close trash can. Its very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    should have bought sooner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i absolutely love this it is a little heavy bit easier for clean ups and very sanitary i dont have to touch trash or messes it just opens

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    Read reviews before purchasing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and didn’t pause before purchasing to read reviews, which I normally do. The one I got does not open with motion most of the time. I feel ridiculous standing there waving my had full of trash, hoping the lid will pop up. Sometimes rubbing my finger directly on. The sensor works, sometimes I have to press the power button to make it work. This morning when I got up, the lid had opened on its own sometime during the night and was fully open. Kinda defeats the purpose of having a lidded can. I just got it yesterday, I’m returning it today.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Do not wave your hand or rubbish above the sensor. The right gesture is placing your hand over the sensor for 1 second, then the lid will open. The sensor is located between the indicator light and the Open/Close button. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Automatic trash can lid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Works seamlessly. Sensor timing is great. It opens slowly and remains open the right amount of time. No need to touch trash can lid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 2 out of 5 stars

    Not my favorite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. Not a fan. Light weight, lid is flimsy and the top doesn’t cover the top of the trash bag when you fold it over to not fall in. Bad design there

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sorry to hear that the Insignia 13 Gal. Automatic Trash Can didn't meet your expectations. We're disappointed to hear that the lid is flimsy and doesn't cover the top of the trash bag properly. We understand that this can be frustrating and inconvenient. We'll take your feedback into consideration and strive to improve our design for future products. If you have any further questions or concerns, please don't hesitate to reach out. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Magic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Super Convenient Cons: I find myself assuming all of my other trashcans are automatic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands FREE!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have OCD, so touching garbage cans are out of the question. This is the absolute best thing I could’ve ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered promptly . We like it so much we are going to order a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Catch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent this is one of better cans we’ve had found by accident

    I would recommend this to a friend