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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,971 reviews
  • Rated 3 out of 5 stars

    Toddler hit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful if you don’t have a toddler who’s demands it needs to obey his commands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trash can

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look nice but did not like the quality the top broke right away it only lasted for so long had been just a few months when he broke down

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this automatic trash can is working. It is smaller and more difficult to operate than our other automatic trash can. However, it was less expensive.

    I would recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    Only buy if you don’t mind it nor working properly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes but after about a month of use the lid will only open partially. New batteries didn’t fix it. Read some other reviews with the same issue so seems like a design problem. Called CS and now I have to be inconvenienced to take it to the store (I bought online because it isn’t close) instead of them just sending me a new lid. Will not buy another insignia product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 2 out of 5 stars

    Not working very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't open very well. Would take back, but it's been several weeks and i was sick and box gone

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    Stopped working after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this trash can when we first set it up. But two month in it's no longer opening. We chanced the batteries, we cleaned out stuff, but it clearly has power and pretends like it's opening, but never does. Since there are no handles, you can't open it well, without it opening automatically, so it's now just a piece of trash itself. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel. I know how inconvenient it is that it is no longer opening after two months. We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may use the link below to reach us.

      Insignia Support
      Dina
      Please visit https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It is okay. Not fancy looking and too short

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really short so every time u walk by it opens up. It also doesn’t have a secondary container so the bag shows and makes it look tacki

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    Horrible trash can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale thinking it would last at least a year. The cheap plastic lid and mechanism broke after 3 months of use. It opens and closes for about 10-12 a day of use so it not heavily used. Should have bought the geek squad warranty. Now I’m stuck with a expensive 1/8 inch thick walled trash can.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Stan,
      We do apologize for what happened to your Insignia™ - 13 Gal. Automatic Trash Can. I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It's.... Okay.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting new bags in is a smooth fit. Haven't had any bags slip back into the bin. I am a little let down as you have to get fairly close to the sensor for it to open and it does make an annoying noise when it opens and closes. But you get what you pay for? The lid isn't sealed. There is a little gap on either side of the lid part that rises. Perhaps its supposed to be like that? But it doesn't help with odors.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello ShyMilly. Thank you for taking the time to leave a review on automatic trash can. We're sorry to know that we failed to meet your expectation on this unit. Kindly contact us whenever you encounter issues on this product.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Trash can

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a trash can, I’m not a fan of the automatic open close.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy another brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have a trash liner and the sensor comes and goes. I have to press the button to open or close it most of the time. And the size is a lot smaller than others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a month of purchasing the plastic that controls if it opens or closes broke. it will still open but i have to close manually.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was a bit bigger and the price its a little overboard but has been working well so far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    Lid stopped opening after three months.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lid stopped working after about three months. Just stopped opening with motion detected. Motor sounded like it was trying to work, but something stopped the lid from opening. Fortunately I bought the extended warranty and hope to get it replaced.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Shawn,

      We're sorry for your experience. Please call Insignia 1-877-467-4289 for further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Lid is not working after few months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for few months and then lid is not opening fully. Not happy with the purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 2 out of 5 stars

    Not satisfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the second day the lid doesn't close completely. Very nice but so disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weak lid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great trash can. Just the lid for the batteries comes off easily and the lid itself is made out of cheap plastic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking trash can, & worked well until it broke. The mechanism that lifts the top did not last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for 4 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this trashcan…for the 4 months it worked. One day the lid started closing immediately after opening so I replaced the batteries thinking they were dying. Well it continued doing that and shortly after stopped opening at all. I wish I could get a new lid since ours became defective after 4 months of use. Guess I’ll be in the market for a different brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Lindsey! Thank you for taking the time to leave a review on Insignia™ - 13 Gal. Automatic Trash Can. I know how disappointed you are after having this issue. We want to fix this out for you. Kindly contact us to further assist you.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Bought 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these (1 for trash and 1 for reyecling). One works and the other doesn’t. It kept malfunctioning, opening and closing. I took the battery out and just leave it open.

    No, I would not recommend this to a friend