Customer Ratings & Reviews
- Model:
- NS-ATC13SS1
- SKU:
- 6409624
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.
This summary was generated by AI based on customer reviews.
Junk!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after only 1 week! Don't buy this item. Would give zero stars if possible!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our Insignia™ Automatic Trash Can. We appreciate your feedback and are sorry to hear about the issue you encountered. Your comments are valuable to us, and we are committed to improving our products and services. Please know that we are here to assist you and ensure you have a positive experience with our brand. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to work. Waste of time and money. Not happy!
No, I would not recommend this to a friendConstantly breaks and doesnt open
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.See title. The opening gears are so very cheaply made they break from normal use ever 2 months or so
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AlfonsLC,
Thank you for writing a review about our Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Stopped working after 2 weeks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after two weeks of use. I had the insurance and had to pay to have it replace it.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work tried every battery and nothing so disappointed
No, I would not recommend this to a friendDead on Arrival
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time carrying it home and back. Didn't work out of the box, there is a reason it goes on sale so cheap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our automatic trash can! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get
assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Bad Packaging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Packaging leads to damaged product. Bought multiple trash cans and they were all caves in along with the box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TheDude,
Thank you for taking the time to review our Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel. I understand you found it uncomfortable to use since the packaging seems to be not good and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Dented on arrival
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordred this for a gift. Return period ended before it was opened and it was all dented. Very unhappy about such a short return period.
No, I would not recommend this to a friendNot working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 weeks. Not sure what is wrong and also I can’t return. Changed the batteries too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 13 Gal. Automatic Trash Can! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Do not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt open after less than a month. Loved it at first, tried changing the batteries and it still doesnt work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Erod!
Thank you for taking the time to review our Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products.
Kindly contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Mary
www.insigniaproducts.com/support
Motor stopped working in 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 3 months of having this the motor in the lid stopped working. Cannot use it with lid at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced with one of our products, Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Insignia Support | https://www.insigniaproducts.com/contact-us
Worst!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dont buy this item. It didnt last long. Worst product
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello WorstProduct,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
bad bad trash can
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.do not buy this trash can, motor stop working after 2 months can't get my money back. worst buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia 13 Gal. Automatic Trash Can - Stainless Steel, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Worthless Trash Can
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless. Not what I expected. Would not recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia - 13 Gal. Automatic Trash Can - Stainless Steel, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Don’t buy !!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 15 months, don’t trust in this item
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LuceroRG,
Thank you for taking the time to review our Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not worth the money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lid hinge broke after 2 months. Useless afterwards
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RAM1,
Thank you for taking the time to review our 13 Gal. Automatic Trash Can - Stainless Steel. I understand it can be frustrating that the lid broke after 2 months. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Automatic trash can
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a solid item. Have to almost touch the lid before the sensor picks up and opens the lid.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t have a bottom. If bag leaked it would be on the floor.
No, I would not recommend this to a friendDon’t waste time or money.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did well for about 6 months. Totally quit working in October.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JeffreyR!
Thank you for taking the time to review our Insignia - 13 Gal. Automatic Trash Can - Stainless Steel, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Poor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor is too weak. Stopped opening after 5 days. Must be why it was 50% off
No, I would not recommend this to a friend