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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1971 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, size, and sensor functionality of the 13 Gal. Automatic Trash Can. Many also appreciate its price, design, and overall appearance, as well as its automatic operation and odor control. However, some customers have expressed concerns about the lid's functionality and battery life, with a few noting issues with its sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,971 of 1,971 reviews
  • Rated 3 out of 5 stars

    OK Trash Can

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Trash can fits good and looks good but Operates on !!D Batteries!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not last.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last long. At first, it worked perfectly. Then it stopped opening automatically. Not a battery issue, but a mechanical issue. Look at other well-known brands.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Mint. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Get the extended warranty...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for around 16 months, but it started to open slower and slower. Replaced the batteries and unfortunately still slower and slower. Only opens partially now, even with brand new batteries.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Don’t buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small! Fits a 13 gallon bag but sits low and sensor doesn’t always work until you’re basically touching it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lid

    Rated 1 out of 5 stars

    Not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lid doesnt open... i changed the batteries still wont open.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our automatic trash can! We know how frustrating that the lid wont open with a new batteries in it. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Rudson
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    The trash can is trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This trashcan lid broke after 2 weeks. At first I thought it was the battery because it kept only lifting halfway and closing too soon even though I was still hovering over it. Even after I reset it and changed the battery I still kept having to lift the lid further up to open all the way… what a waste of money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Keilag,

      Thank you for taking the time to review our Insignia™ - 13 Gal. Automatic Trash Can - Stainless Steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DO NOT BUY !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    garbage!! didn't even last 1 year and the company/ store wouldn't replace it. Very cheap materials. do not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello StaceyS,

      Thank you very much for taking the time to review our Insignia - 13 Gal. Automatic Trash Can - Stainless Steel. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Would not recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 weeks. It’s a great concept but not worth the money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear about the issue you encountered with our product ceasing to work after just two weeks. Reliability is crucial to us, and we understand your disappointment. Your feedback is valuable, and we'll use it to improve the quality and durability of our products. If you haven't already, please reach out to our customer support team for assistance with troubleshooting or to explore options for a refund or replacement. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-13-gal-automatic-trash-can-stainless-steel/6409624.p?skuId=6409624 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Piece of Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money - don't buy this. it stopped working after 7 months and can't be repaired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working within three months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor isn’t working at all now. Highly dissatisfied. Does not worth the money at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to replace already.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor broke after a week of normal use, I don’t recommend this product.

    No, I would not recommend this to a friend