Customer Ratings & Reviews
- Model:
- NS-CZ14WH2
- SKU:
- 6444379
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the 14.0 Cu. Ft. Garage-Ready Chest Freezer's overall performance, capacity, and size as major advantages, highlighting its suitability for garage use and ample storage. The freezer is also praised for its effective temperature control and quiet operation. However, some customers have expressed concerns about the lock's quality.
This summary was generated by AI based on customer reviews.
Professional services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional job done and was done in record time.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We're delighted you received a very professional job and that it was completed in record time. We appreciate your positive feedback. - Carl | Insignia Products
Works great!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer for the price!! I have had no issues and the temps have been stable.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're thrilled to hear that you're happy with the freezer and that it has been performing well with stable temperatures. Your satisfaction is very important to us!
- Carl | Insignia Products
Best bang for your buck!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good have not had any problems with the freezer as of yet. One simple note if you slam the door down on the freezer, the pressure will make it difficult to open up.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your thoughts on the Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer. We’re delighted to hear that you’re having a positive experience so far! Your tip about the door is helpful and demonstrates your attention to how the product functions, which is valuable for others. We appreciate your feedback! Jeth Insignia Support. https://www.bestbuy.com/site/insignia-14-0-cu-ft-garage-ready-chest-freezer-white/6444379.p?skuId=6444379
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Will update in a couple months upon further use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're glad to hear that your initial experience with our Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer has been positive. We look forward to hearing your updated thoughts in a couple of months.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Cons mentioned:Lock
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far - has plenty of space - only thing that doesn't work is the lock.....
I would recommend this to a friend Ms
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice working efficiently easy to operate enough basket for use
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ - 14.0 Cu. Ft. Garage-Ready Chest Freezer! We're delighted to hear that it's working efficiently for you and that you find it easy to operate. It's great to know that it has enough baskets for your use. Your feedback is much appreciated, and we're glad you're enjoying your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Insignia freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service and delivery was great! The freezer is a super value.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BonnieL,
Thank you for your feedback! We're delighted to hear that you had a great service and delivery experience with our Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer. It's wonderful to know that you find it to be a super value.
If you have any further questions or need assistance, please feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Temperature control
freezer works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice little white very cold box that is just what i needed to freeze things
I would recommend this to a friend Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered quickly but it did have a couple small dents in the metal plate that sits over the compressor. My only real complaint is that there is a weird suction that can occur making it impossible to open with one hand. If you close it very gently that seems to help when opening it the next time.
I would recommend this to a friendGood for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had one prior no problem for the first 2 years!!
I would recommend this to a friendGood value so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its keeping everything frozen. Came in great shape with no dents or dings. It does have the normal operating noise but that doesn’t annoy me.
I would recommend this to a friendWould definitely repeat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived in a timely manner, was delivered, assembled, installed and the old removed. Everything went perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RyanB, thank you so much for the fantastic feedback! We are delighted to hear that everything went smoothly with your delivery, assembly, installation, and removal. Our goal is always to provide top-notch service, and we are happy to have met your expectations. We truly appreciate your business and look forward to serving you again in the future. -Carlo, Insignia Products
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value deep freezer, I will be adding rollers underneath
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Festivus! We're glad to hear that you find the Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer to be a great value. Adding rollers underneath sounds like a fantastic idea for added convenience. If you have any questions or need further assistance, feel free to reach out. Enjoy your new freezer! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
Additional space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good we are pleased, freezer added much needed additional space.
I would recommend this to a friend So happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is more than what I expected so Can not belive how amazing the delivery service men were i have everything delivered and they were more than helpfull
I would recommend this to a friendGame
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my game meat. Three baskets which is nice. So far so good.
I would recommend this to a friendFreezer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space inside is great! If you plan to have the freezer full it will take about 12 of hours to freeze everything.
I would recommend this to a friendGreat Freezer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer! I love the light on the lid that comes in when you open it. Very roomy and the racks are great. Definitely worth the cost and would buy again!
I would recommend this to a friend- Pros mentioned:Size
Good Freezer, Horrible Customer Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer itself is great. However, Best Buy customer service has been extremely disappointing. I bought this freezer 3 months ago and BBY delivered it & unboxed it. Unfortunately they discarded the locking mechanism in the process so I'm unable to lock the freezer. I went in-store and spent over an hour describing the issue to the staff. They eventually located the part in their system and promised to ship it to my address. Fast forward several months later and I haven't received the part. I now have a full freezer (with a lot of expensive meat) that won't lock. Extremely disappointing that they won't ship me a part that costs them 50 cents. I recommend the freezer but do NOT recommend buying from Best Buy. Will update this review if they ever resolve the issue but I'm not holding my breath.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 14.0 Cu. Ft. Garage-Ready Chest Freezer - White, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer. The inside is not lined in plastic so I’m hoping I won’t have issues when it defrosts. Baskets are great and lots of space.
I would recommend this to a friend