Customer Ratings & Reviews
- Model:
- NS-CZ14WH2
- SKU:
- 6444379
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the 14.0 Cu. Ft. Garage-Ready Chest Freezer's overall performance, capacity, and size as major advantages, highlighting its suitability for garage use and ample storage. The freezer is also praised for its effective temperature control and quiet operation. However, some customers have expressed concerns about the lock's quality.
This summary was generated by AI based on customer reviews.
Hope it lasts !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a chest freezer and this was a good deal for the size. When picking it up from the Tupelo store, the "employees" flipped the freezer over and were going to load it upside down !!!!! As I need it for the next day and couldn't get another one in time I accepted it. Luckily it's working. Glad I purchase the warranty. Anyways, This is my first purchase from BB and will be VERY hesitant to purchase there again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent purchase of the Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer. We’re glad to hear that the freezer is working well for you after what sounds like a challenging pickup experience.
We understand how important it is for our products to be handled with care during pickup and delivery. Your experience does not reflect our standards, and we will be following up with the store team to ensure that proper handling procedures are reinforced.
We also appreciate your trust in our warranty program; it's there for peace of mind, and we hope it adds to your confidence in the product. We’re committed to providing quality products, and we genuinely hope the freezer serves you well for years to come. If you have any concerns in the future, please don’t hesitate to reach out to us directly.
Thank you for choosing Insignia, and we hope to regain your trust for future purchases.
No margin to maintain temperature.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 freezers to store beef planned to be sold from our animals after they were slaughtered. To pass mandated State Dept of Agric.inspection for maintaining 0 degrees or below, the freezers must be run between settings 6 and 7. The operating manual recommends a setting of 4. At that setting the freezer runs at +20 degrees. Very dissapointed in lack of any margin in temperature adjustment.
No, I would not recommend this to a friendMrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and it was in stock Delivered on time kept in contact with me on the day of delivery
I would recommend this to a friendDelivery Nightmare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service was a horrible . I told them the business I was shipping to opens at 9am and they tried to deliver at 7am 3 times this was a nightmare.. I called customer service 5 times and was advised they noted it on the order. Same thing happen again and again until i missed the date for the international shippment cost me more money.. Never again in history !! No one seem to care I ask to reschedule since it was not my fault No one seem to care .. Worst service ever
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this item and the temp kept dropping every day ice cream was soft after 5 days temp went as high as 70 . I checked by compressor saw oils on tin . Gas leak
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TraceyK,
Thank you for sharing your feedback. We're sorry to hear about the issues you've experienced with the Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer. This certainly isn't the quality we aim to deliver, and a gas leak is a serious concern. We recommend contacting our customer support team directly so we can assist you with a potential repair or replacement. Your satisfaction is important to us, and we appreciate you bringing this to our attention. - Emman | Insignia Products
Leaking fluid first time plugging it in.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. When we plugged it in the first time, it did not get cold. Upon further inspection it was leaking coolant fluid. Best buy has a poor return policy and now we are having to go through manufacturer to solve this problem. Very frustrating for a brand new freezer.
No, I would not recommend this to a friendHorrible freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is junk, it's a roll.of the dice whether it will come out of the box defective or not. Spend the extra money and buy a better brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer. We genuinely appreciate your perspective and the time you took to express your concerns. Your insights are important to us as we strive to enhance our products and ensure a positive experience for our customers. If you have any additional thoughts or experiences you'd like to discuss, please feel free to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-14-0-cu-ft-garage-ready-chest-freezer-white/6444379.p?skuId=6444379
Bad Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs 24/7. Not efficient at all and takes 2 days to freeze a bottle of water.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Amber,
It is important for us to hear your feedback about this product. Hearing your feedback would really help us improve the quality and efficiency of this product. If there is anything that we can assist you with, you can always contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Buyer Beware!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit died after 14 months. Insignia would do nothing. Total Junk!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - 14.0 Cu. Ft. Chest Freezer - White. We know how annoying is the unit stop working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support