Customer Ratings & Reviews
- Model:
- NS-CZ14WH2
- |
- SKU:
- 6444379
Customer reviews
Rating 4.7 out of 5 stars with 1063 reviews
(1,063 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the 14.0 Cu. Ft. Garage-Ready Chest Freezer's overall performance, capacity, and size as major advantages, highlighting its suitability for garage use and ample storage. The freezer is also praised for its effective temperature control and quiet operation. However, some customers have expressed concerns about the lock's quality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Freezer for when SHTF!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Love it and the locking door. Arrived when they said it would arrive. Very happy with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Best brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My other standing refrigerator was given me problem but this works well for now.
I would recommend this to a friendRated 5 out of 5 stars
As expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for garage, lock is easy to use and delivery went smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the deep freezer layout works well for me
I would recommend this to a friendRated 5 out of 5 stars
Works Well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I've had no issue with this freezer. It freezes so well.
I would recommend this to a friendRated 5 out of 5 stars
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer for the price. Love the light since we have it in the basement
I would recommend this to a friendRated 5 out of 5 stars
Good freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer. Plenty of space and baskets are convenient for smaller items that are more frequently used.
I would recommend this to a friendRated 5 out of 5 stars
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this product. Good condition and good price.
I would recommend this to a friendRated 5 out of 5 stars
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good freezer nice delivery will buy from best buy again
I would recommend this to a friendRated 5 out of 5 stars
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Delivery to house. Personal did a good job.
I would recommend this to a friendRated 5 out of 5 stars
Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was great price for the size and space we needed
I would recommend this to a friendRated 5 out of 5 stars
Buyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great freezer I would definitely recommend it
I would recommend this to a friendRated 4 out of 5 stars
Freezer review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well looks good and curbside pickup was easy. Haven't had much time with it to attest to reliability although.
I would recommend this to a friendRated 2 out of 5 stars
Hope it lasts !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a chest freezer and this was a good deal for the size. When picking it up from the Tupelo store, the "employees" flipped the freezer over and were going to load it upside down !!!!! As I need it for the next day and couldn't get another one in time I accepted it. Luckily it's working. Glad I purchase the warranty. Anyways, This is my first purchase from BB and will be VERY hesitant to purchase there again.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your recent purchase of the Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer. We’re glad to hear that the freezer is working well for you after what sounds like a challenging pickup experience.
We understand how important it is for our products to be handled with care during pickup and delivery. Your experience does not reflect our standards, and we will be following up with the store team to ensure that proper handling procedures are reinforced.
We also appreciate your trust in our warranty program; it's there for peace of mind, and we hope it adds to your confidence in the product. We’re committed to providing quality products, and we genuinely hope the freezer serves you well for years to come. If you have any concerns in the future, please don’t hesitate to reach out to us directly.
Thank you for choosing Insignia, and we hope to regain your trust for future purchases.
Rated 2 out of 5 stars
No margin to maintain temperature.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 freezers to store beef planned to be sold from our animals after they were slaughtered. To pass mandated State Dept of Agric.inspection for maintaining 0 degrees or below, the freezers must be run between settings 6 and 7. The operating manual recommends a setting of 4. At that setting the freezer runs at +20 degrees. Very dissapointed in lack of any margin in temperature adjustment.
No, I would not recommend this to a friendRated 3 out of 5 stars
Mrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and it was in stock Delivered on time kept in contact with me on the day of delivery
I would recommend this to a friendRated 1 out of 5 stars
Mini freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They couldn’t put the freezer inside the house they left it outside
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mariam, thank you for your review. We’re sorry to hear the delivery team wasn’t able to bring the freezer inside your home. We understand how frustrating that can be. If you need help with your order or have any questions, please contact us at 877‑467‑4289 or insigniasupport@bestbuy.com. Vennila | Insignia
Rated 1 out of 5 stars
Delivery Nightmare
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service was a horrible . I told them the business I was shipping to opens at 9am and they tried to deliver at 7am 3 times this was a nightmare.. I called customer service 5 times and was advised they noted it on the order. Same thing happen again and again until i missed the date for the international shippment cost me more money.. Never again in history !! No one seem to care I ask to reschedule since it was not my fault No one seem to care .. Worst service ever
No, I would not recommend this to a friendRated 1 out of 5 stars
Leaking fluid first time plugging it in.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. When we plugged it in the first time, it did not get cold. Upon further inspection it was leaking coolant fluid. Best buy has a poor return policy and now we are having to go through manufacturer to solve this problem. Very frustrating for a brand new freezer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this item and the temp kept dropping every day ice cream was soft after 5 days temp went as high as 70 . I checked by compressor saw oils on tin . Gas leak
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TraceyK,
Thank you for sharing your feedback. We're sorry to hear about the issues you've experienced with the Insignia™ 14.0 Cu. Ft. Garage-Ready Chest Freezer. This certainly isn't the quality we aim to deliver, and a gas leak is a serious concern. We recommend contacting our customer support team directly so we can assist you with a potential repair or replacement. Your satisfaction is important to us, and we appreciate you bringing this to our attention. - Emman | Insignia Products











