Customer Ratings & Reviews
- Model:
- NS-RTM14WH5
- SKU:
- 6595153
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, spacious capacity, and ideal size of the 14.2 Cu. Ft. Top-Freezer Refrigerator. Many appreciate its quiet operation, simple design, and accurate temperature control. However, a few customers have noted concerns about the shelf quality.
This summary was generated by AI based on customer reviews.
Very nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice very nice very nice very nice very nice very nice
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your enthusiastic feedback! We're thrilled to hear that you find the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator to be very nice. Enjoy the convenience and efficiency it brings to your home! |Angelica| Insignia Products|
Perfect for a small area.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have only had this for a month, and so far it is just what we needed in the basement.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback about the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator! We're thrilled to hear that it's working well for you in your basement and that it fits your needs perfectly.
If you have any questions or need assistance as you continue to use the refrigerator, please feel free to reach out. We’re here to help!
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the service and refrigerator. Very nicely priced. Thanks
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your kind words! We are delighted to hear that you are satisfied with both the service and the refrigerator. Your positive feedback is greatly appreciated and motivates us to continue providing excellent products at great prices.
Keith | Insignia Support
Perfect for an apartment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good and it’s working beautifully and looks great in my apartment.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that it's working beautifully and looks great in your apartment. Your feedback is valuable to us, BrookeJ, and we appreciate you taking the time to share your experience. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your new refrigerator! Ivy | Insignia Support
Frigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator would recommend. Fits my space very good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator! We're delighted to hear that it fits your space well and that you would recommend it. Your satisfaction is important to us, and we're glad the refrigerator meets your needs. If you have any other feedback or need further assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support
Multi use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great garage fridge. Lightweight but efficient. Easy storage drawer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! A great garage fridge is a valuable addition. We're glad it's lightweight yet efficient, and that you appreciate the easy storage drawer. Thanks for sharing your positive feedback! - Carl | Insignia Products
Working out great so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is working out great so far no issues. It was a smooth delivery and haul away with the broken fridge this one was replacing.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Clegal216! We’re happy to hear that your Insignia™ - 14.2 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification is working out great for you so far. It’s wonderful to know that the delivery and haul away of your old fridge went smoothly. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-14-2-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6562450.p?skuId=6562450
Stopped cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator for eight months and it is now stopped cooling. But Best Buy is replacing so I gave it three stars instead of one.
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Condition even though it was an open box purchase
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re delighted to hear that your open box purchase arrived in perfect condition. It’s always great to know that our products meet your expectations, even when purchased as open box items. Keith | Insignia Support
Good value basic fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value basic fridge. Cools and quiet. Material seems durable. Bestbuy delivery and installation on point.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find our fridge to be a good value, with effective cooling and quiet operation. It's great to know that the material seems durable and that you had a positive experience with Best Buy's delivery and installation services. We strive to provide reliable products and excellent service to our customers. Keith | Insignia Support
Good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick friendly service. Quick set up, professional.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear you experienced quick, friendly service and professional setup. Thank you for your positive feedback! - Carl | Insignia Products
Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very polite and professional. They deliver on time and they were very careful too.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for your kind words, DjGii! We're thrilled to hear that you had a positive experience with our delivery team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further comments or need assistance, feel free to reach out. Have a wonderful day! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-14-2-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6562450.p?skuId=6562450
keeps things cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.serves the purpose of keeping things cool, should be low maintenance.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, HomeRun! We're glad to hear that the Insignia™ Top-Freezer Refrigerator is effectively serving its purpose and meeting your expectations. It's great to know that you find it to be a low-maintenance solution for your cooling needs. We appreciate your support and look forward to assisting you again in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-14-2-cu-ft-top-freezer-refrigerator-with-energy-star-certification-stainless-steel/6562450.p?skuId=6562450
Great for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great refrigerator for the price. Wished it was a little taller but works for what it's needed.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you're satisfied with the refrigerator's performance and price. Enjoy your new refrigerator! Ivy | Insignia Support
Refrigerator Delivery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kudos to a conscientious delivery team! Well done!
I would recommend this to a friendNot the greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the ref. And 1 week the piece broke it’s not the best one I had
No, I would not recommend this to a friendInconvenience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this product for less than a year and it broke down. We got our fridge December 7th, 2024. The freezer works but the refrigerator stopped part stopped working and wasn’t cooling the food. We had to throw some of the food out cause it got spoiled from the heat. They are replacing it at least but I have to be without a fridge for 5 days. They do honor the company one year warranty but it still a big inconvenience and I lost some money in food as well cause I had to throw things out.
No, I would not recommend this to a friend- Cons mentioned:Shelf quality
Insignia 14.2 cu. ft. Top Freezer Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged product. Dent in side. Dents in the front. Could not tell you anything else about it. I will say Best Buy's did come get it and refunded my money. They worked with me to find a date to pick it up.
No, I would not recommend this to a friend Never again Insignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered right on time. They plugged it in and it worked for 36 hours. The next morning we were catching a flight but I noticed it was running warm. We got home 72 hours later and everything was spoiled, it had stopped cooling. So I’m out about $500 in groceries and still don’t have a fridge. Using my fishing cooler to keep the Diet Coke cold and eating out every meal
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your refrigerator. We understand how frustrating it must be to have it stop cooling so soon after delivery, especially with the loss of groceries and the need to rely on a cooler. Your insights are valuable to us as we strive to improve our product offerings and ensure better customer satisfaction. We appreciate your patience and understanding.
Keith | Insignia Support
Not happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer shuts down for too long and food starts to defrost
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your review.
The product work time relate to the ambient temp and the gear you set. if the ambient temp is low or the gear setting to low, the compressor working time will be very short and stop time will be long. you can set the freezer/fridge to coldest.