Customer Ratings & Reviews
- Model:
- NS-RTM14WH5
- SKU:
- 6595153
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent overall performance, spacious capacity, and ideal size of the 14.2 Cu. Ft. Top-Freezer Refrigerator, with many appreciating its quiet operation and accurate temperature control. The refrigerator's simple design is also well-received. However, some customers have expressed concerns about the shelf quality and the absence of certain features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Insignia freeze
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goo iteam easy to moved keep my food fresh and frozen very good good sized
I would recommend this to a friend - Pros mentioned:Size
Nice refrigerator!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, compact, great refrigerator for a small space in an apartment, and spacious for its size. The only reason for 4 stars is it has 2 smudges on the door when it was delivered that I cannot seem to get rid of.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, HappyRW! We're glad to hear that the Insignia refrigerator is quiet, compact, and spacious for your apartment. We're sorry about the smudges on the door. If you need assistance with cleaning tips, feel free to reach out. Enjoy your new fridge!
- Shiela | Insignia Support
- Pros mentioned:Overall performance
Great for rental properties
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our go to for rental properties. It has worked out great and we have been using Insignia brand refrigerators for 3+ years and it has held up well.
I would recommend this to a friend - Pros mentioned:Size
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's excellent and super spacious, I recommend it …………
I would recommend this to a friend Keep it Cool and fresh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was a great deal and is awsome. I highly recommend this item for a family of two its not to small but just big enogh to have all items in their compartments. This will be a great gift for family members and your love ones.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your enthusiastic review! We're delighted to hear that you find the refrigerator to be a great deal and perfect for a family of two. It's wonderful to know that it fits all your items comfortably. Your recommendation means a lot, and we agree—it sounds like a fantastic gift idea for loved ones! Keith | Insignia Support
- Pros mentioned:Size
I love mine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first refrigerator arrived with a scratch; not a great way to start a relationship. However, Best buy service team stepped in and handled it FAST. They delivered a new refrigerator, and it's been roses since then! I have a smaller kitchen and this thing is GREAT!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're sorry to hear about the initial issue with the refrigerator, but we're delighted that the Best Buy service team was able to resolve it quickly. It's fantastic to know that the new refrigerator fits perfectly in your kitchen and is working great for you. Your satisfaction is our priority, and we appreciate your understanding and support.
- Carl | Insignia Products
- Pros mentioned:Size
Good drink fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fit my needs for an additional refrigerator for the garage. Needed extra room for drinks after my daughter and family moved in.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re glad to hear that the refrigerator is fitting your needs perfectly and providing the extra space you needed for drinks in the garage. It’s great to know it’s helping accommodate your family’s needs. We appreciate you sharing your experience.
Keith | Insignia Support
A little disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the refrigerator, but don't like the fact that it had a dent on it and there seems to be no recourse but to return it and have a new one delivered to us. Before, Best Buy would discount the price because of the defect.
I would recommend this to a friendGreat fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant on getting this type of product for my grandparentwith the freezer being at the top, wasn’t sure how high it was until it delivered. I am so grateful for this fridge, it’s not too small or too big, its just right and we love it. I’m happy i purchased it. The delivery guys did an excellent job as well with delivery, haul away and installation.
I would recommend this to a friend- Pros mentioned:Size
Refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. Its nice and compact, and fits my basement well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're so glad to hear that you're enjoying your new fridge. It's great to know that its compact design fits perfectly in your basement and meets your expectations. We truly appreciate your feedback and are happy to have been part of your purchase journey.
Keith | Insignia Support
- Pros mentioned:Size
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It was perfect for my small place. Thank you.
I would recommend this to a friend - Pros mentioned:Noise level
Good new refrigerator.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Operates quietly. Well suited for what it’s supposed to do.
I would recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with my purchase, like the smaller size Refrigerator , but still enough space for my food storage.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear you're impressed with your Insignia refrigerator! It's great that the smaller size fits your space while still providing ample food storage. Enjoy the convenience! - Carl | Insignia Products
- Pros mentioned:Overall performance
Four months old many problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So when I first got this fridge, I noticed that yes it worked and items were getting cold however I noticed that the freezer wouldn’t stop running. Everything gets so frozen and full of frost for some reason the frost free is not working right also, once the frost builds up too much it literally stops my refrigerator section from getting the optimal cold so I literally have to defrost the freezer once a month. I have the freezer on the lowest setting and it’s still constantly has frost buildup and I have the refrigerator on the coldest setting and I feel lik like my items in the refrigerator are chilled, but not cold as they should be leading to things spoiling sooner than later and the fridge having a smell very disappointed in this fridge. I’ve only owned it for such a short time and it’s not doing the basic things I needed to do. only reason why I’m giving it two stars is cause it looks nice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Rival915, for sharing your experience with the Insignia™ 14.2 Cu. Ft. Top-Freezer Refrigerator. We understand how frustrating it must be to deal with frost buildup and temperature inconsistencies. We appreciate your honest feedback and regret that your refrigerator is not performing as expected. If you haven't already, please check the user manual for troubleshooting steps, and feel free to reach out to our support team for further assistance. Your insights help us improve our products, and we value your input. Tine | Insignia Support
- Pros mentioned:Capacity
Small fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than a standard fridge but had enough space to fit all my essentials. The delivery was smooth and I’m happy with this purchase so far.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's great! We're glad to hear the smaller fridge is fitting your essentials perfectly and that you had a smooth delivery. We appreciate your positive feedback and hope you continue to be happy with your purchase. - Carl | Insignia Products
- Pros mentioned:Size
Hurricane relief!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little fridge. Bought it after our’s got flooded in hurricane Milton. We were so happy to be able to order it online and have it delivered quickly. It’s the perfect size for our needs.
I would recommend this to a friend Shelf flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. One shelf doesn’t fit. So it’s just shoved in as far as I could get it. The door closes so I’ll live with it. I was without a refrigerator for nine days so when it was delivered I didn’t have them take it back.
No, I would not recommend this to a friend- Pros mentioned:Size
My refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is perfect for the space I need it for.!!
I would recommend this to a friend - Pros mentioned:Size
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig for my kitchen. Holds all my food and drinks an d is energy efficient.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, BethS! We're happy the fridge is keeping everything cool and efficient—sounds like a perfect fit for your kitchen!
— Shiela | Insignia Support
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for a smaller apartment. The door space is large and it keeps temp well. Nothing fancy but is what we needed
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We are glad to hear that the product is perfect for your smaller apartment and that it maintains temperature well. Your feedback on the spacious door and overall functionality is greatly appreciated. We strive to provide products that meet our customers' needs, and your insights help us achieve that goal. We look forward to continuing to serve you in the future.
Keith | Insignia Support