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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 994 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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77%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, price, and size of the 15 W Qi Certified Wireless Charging Pad. Many appreciate its design and reliable performance. However, some customers experienced issues with compatibility, particularly with certain phone cases and phone models, and noted challenges with placement and cord length. A few users also mentioned the charger generating some heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 994 reviews
  • Pros mentioned:
    Charging speed, Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased the iPhone 12 and was looking to upgrade my wireless charger. Would have given this 5 stars if the charging indicator was bigger. With wireless charging having the problem where you can miss the coils and it won’t charge, it would just be nicer if you could tell a little easier if it’s charging. That little light is a little hard to see sometimes. Other then that, this is a pretty good deal. Charger is pretty consistent, you don’t have to purchase separately a cable and or charging brick and it’s a fast charger. Overall pretty good deal and happy with the product.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you so much for taking the time to write such nice comments about our Wireless Charging Pad. We are constantly trying to deliver you a premium experience, so you can enjoy your devices in the best way possible. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Alignment

    Rated 4 out of 5 stars

    Great charger for Sonos Roam

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to write a quick review for those who recently bought the Sonos Roam. This charges the Roam perfectly! Great deal when you get it on sale. Charges my Airpods Pro and Samsung Buds live without issues. 4 stars because the iphone 12 Pro Max needs to be aligned perfectly. There were times when I thought it was charging because the charge indicator show but then stops charging (unless alignment is spot on). As for the Sonos Roam, no problem and a great alternative to Sonos' proprietary wireless charger.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    ok. not as good as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok but not as good as expected. You have to try at least 3 times when you place the item on the pad to find a sweet spot. Sometimes I have to try different angles on the pad before I can finally get a charge signal. There have been several times when i placed the phone on this charger before going to bed only to find out the next morning that my phone is dead! If you place your phone on this charger, you will need to check back in 5 minutes or so to verify that the phone is still charging. any slight movement my discontinue the phone from charging. Good size product and is easy to move around. not a bad price but I will most likely upgrade to a better brand and model in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Charging convenience.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased a total of three of these from BB and they provide easy charging for each of my iPhones. Great performance, ease of use and nice price. All 3 were shipped directly to my home and arrived within two days of placing the order. The 2nd order actually arrived the very next day! Having the charger included with the wireless pad is a real plus. The included cord was just about long enough, some may need an extension.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas for my wife. She loves convenience of charging iPhone each night and no hassles of wires. Wish the power cord was about 1.5’ longer or the end going into charger was regular USB so longer cord could be purchased as long as the end going into charging pad is a standard one. Price was excellent and so far, does exactly what it was designed for. Might have liked white color.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Size

    Rated 5 out of 5 stars

    Great Charging Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless charging pad is perfect. It charges my phone and AirPods so much faster than I expected. Definitely a room saver for your nightstand or counter top!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 watt wireless chargers definitely connect easier and charge your phone much faster. Out of 6 wireless pads or chargers this one definitely works the best.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mine i love it but it will not charge my android........works perfect with the iphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this wireless charger it doesn't keep a charge and it take forever to charge your phone

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 15 W Qi Certified Wireless Charging Pad for Android/iPhone! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not fully charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge too 100% for some reason on newest iPhone. Only charges iPhone se 2020 till 80 percent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use, Price
    Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Reasonable Price, Nice Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very compact unit and it is easy to use. The price is reasonable. It charges phones quite quickly. The indicator light colors are not exactly as described in the instructions. It will not charge through very thick armor, such as the Otterbox Defender.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Wireless Doesn't Work The Same As A Cord

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly sleek design, low profile so fits just about anywhere. I would like to note, however, something I didn't know about wifeless charging in general. When you set your phone on this charger for the night, it will say "55%" and show that it's charging. Once it reaches 100% it stops and does not start up again. So, if you have anything running in the background, or apps open, then they will start immediately depleting your battery life. A corded charger does not work the same. A corded charger will charge on, then off, then on again, and cycle through the night. I did not know wireless chargers did this until my husband explained it. So, BEWARE. Don't be surprised if you wake up and your battery is only at 70%. If you've got stuff running that you forgot to close out, it'll drain your charge.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Design, Ease of use
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Worked very well with my Samsung S9+ and Samsung S20FE. FAst charging worked with the S20FE only. Sleek design and easy to carry around. Heats up a bit after an hour but it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Cord length, Heat

    Rated 4 out of 5 stars

    Good if you get it on sale price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for your money. It is faster than the other wireless charger I have tried. The only thing wrong with it is that it get really hot and pauses the charging when you are streaming your phone. It does this with all of my devices. The power cord is way too short.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use
    Cons mentioned:
    Placement

    Rated 4 out of 5 stars

    hands free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger is handy and pretty easy to use. The only problem, is if you don't sit the phone on the pad exactly the phone doesn't charge or is very slow to charge. So I learned to check placement on the pad and it charges pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use, Price

    Rated 5 out of 5 stars

    insignia charging pad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, charges fast, does not take up much space and looks better than all those cords. very affordable

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Fast charges iPhone 12 not Samsung s20 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charges iPhone 12 and pro at 15W Samsung S20 Ultra it will not. Samsung phones fast wireless charging needs the Samsung fast charging wall adaptor so this wireless charger will only charge at a lower rate. Samsung this seems to be the issue with none original adaptors on wireless chargers. But it’s perfect for iPhone 12 and pro works no problem at fast charging. Don’t waste your money on a MagSafe this gives out the same power.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you so much for taking the time to write such nice comments about our Wireless Charging Pad for Android and iPhone, we are constantly trying to deliver you a premium experience, so you can enjoy your devices in the best way possible. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Charging speed, Ease of use, Size

    Rated 5 out of 5 stars

    Great 15 Watt wireless charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 W charger in a convenient size. It's about the same thickness as my phone with its case. It charges through the case on fast charge that reduces the charge time by about 1/2 a 2 amp direct charge and it's a lot simpler, just place your phone one the charger; make sure it is centered, and charging is quickly completed. I have a samsung G21 5G and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Charges well but has short cord

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger itself is good and works as expected. Not much else to say about it but the power cord that comes with it is pretty short. I connected it under my work desk and with the cord fully stretched I could only put the charger on the edge as it wouldn't reach any further. Had to connect an extension cord first.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use

    Rated 4 out of 5 stars

    Loving this charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this charger. I purchased this charger after buying and returning, a lesser charger (dual 10W Qi...hated it, as it was too slow). This charger is obviosly faster due to raised wattage (15W Qi) and is relatively hassle free to plug up and go. To date, there hasnt been any problems with it that must be reported.

    I would recommend this to a friend
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