Customer Ratings & Reviews
- Model:
- NS-MWPC15K
- SKU:
- 6409308
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, price, and size of the 15 W Qi Certified Wireless Charging Pad. Many appreciate its design and reliable performance. However, some customers experienced issues with compatibility, particularly with certain phone cases and phone models, and noted challenges with placement and cord length. A few users also mentioned the charger generating some heat.
This summary was generated by AI based on customer reviews.
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work consistently. I'm not sure if it was the case on the phone or what, but after the return period was up, the charger would stop charging part way through the night. It was a toss up every night as to whether it charged the phone or not. If you don't have a case it might work but there's no real telling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm deeply sorry to read that your Insignia Wireless Charging Pad is not working correctly. I understand how the charger stopping the charge in the middle of the night is just not convenient. Please, contact us at any time so we can get you the best help.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
No good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it sometimes phone would charge sometimes phone wouldn’t going to return
No, I would not recommend this to a friendDon’t get this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it will not work. It will charge my phone one second and doesn’t the next
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the 15 W Qi Certified Wireless Charging Pad. I am sorry to read that you are having charging issues with your charging pad, please feel free to try the following troubleshooting points:
• Your device may charge more slowly with the charging pad than a
charging cable. This is normal behavior.
• Make sure that your device is positioned in the center of your
charging pad.• Your device may charge more slowly with the charging pad than a
charging cable. This is normal behavior.
• Make sure that your device is positioned in the center of your
charging pad without your phone cover.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Inferior Charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger does not work with your phone case on the phone. You will have to take your case off to get a full charge or buy a Qi case or a very tin case for it to even start working. The charger and phone gets very HOT. I would never recommend this charger.
No, I would not recommend this to a friendOK when it works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in the short term, but like other reviews it’s cheaply made and has been flaky since day one. The unit sometimes charges and sometimes it does not. After a few months of ownership the status LED on the front burnt out and now a few weeks later the unit is completely useless it does not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DaveC!
Thank you for taking the time to review our Insignia 15 W Qi Certified Wireless Charging Pad for Android/iPhone, we are constantly working to improve our products and truly appreciate your feedback, please contact us using the link below as we'll be more than happy to further evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Products
Next
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhh it’s whatever. Your better off charging it the old school way.
No, I would not recommend this to a friendPoor charging
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listened to other 1 star reviews, it's not charging phone fast, first day using, after charging phone for good two hours from 18% it manages to get to 38%, I am not really impressed on the product. Its not a good charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wireless Charging Pad! We understand how frustrating is when a charger does not charge properly. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Was good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for a few weeks but niw it disconnects all the time
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We understand that making sure that your devices are getting charged must be important for you and so, please know that you can contact us on the link below, and we will gladly assist you with this matter.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Poor connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wont stay connected for charging, dont buy this charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless charger. I am sorry to read that that you are having issues with the charger being connected. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
The worst charger that you can buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst charger that you can buy. I have had 2 of them fail on me, and unlike other online sellers, BestBuy refused to provide me a replacement. Please look for other options.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello 2sqr. Thank you for leaving a review on wireless charging pad. We are sorry to fail you on product your product expectation. Best Buy can process a replacement of the unit as long as you are still within the return period. But if not, kindly contact us to further assist you. Please visit the link below.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Find a different charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been disappointed with this charger. When i put phone on to start charging it charges fir a few mint and then just stops charging on its own and a red light starts blinking. I have to pick phone up, wait fir light to go off and set phone back on. It happens often
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Charging Pad. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Wrong Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this around Christmas because my phone charger went out on me. I was told by a phone specialist at the store that this would work perfectly for the phone I had. Unfortunately, she was completely wrong. Took it back and ended up buying a new phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our 15 W Qi Certified Wireless Charging Pad for Android/iPhone, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Two Stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two Stars. Returning both. Not recommended at all.
No, I would not recommend this to a friendPass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work on A Samsung note9+ or an iPhone......
No, I would not recommend this to a friendDon’t work don’t buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this product to anyone. I rely on it to change my phone at night while sleeping and most days when I wake up it never charged it. I’m going back to just plugging my phone in, at least then I know it will be charged in the morning.
No, I would not recommend this to a friendDoesn't work!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work well with my iPhone 13, and when it does, it requires taking the protective case off my phone in order to get it to charge. Completely inconvenient.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 15 W Qi Certified Wireless Charging Pad for Android/iPhone! We understand that you're having issues with the unit.We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Doesn't work most of the time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the time it doesn't work. I put it on the charger and it lights up like it is working then in the morning my phone will be dead.
No, I would not recommend this to a friendPoor product from a brand that I respected!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst charger i have owned. It wouldn't charge at a fast rate and even at the slow rate it would shut down after 1 hour, and it only comes with a 3-foot power cord, not a USB cable.
No, I would not recommend this to a friendbetter invest on a good wireless pad than this one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may be the lowest priced wireless charging pad, and that's what you get for. It does not charge very well, that you have to check if it's still charging, and then reposition the phone again. Such a waste of time
No, I would not recommend this to a friendDo Not Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Really Happy With This Item. If You Do Not Have It Perfectly on it; it will not charge... sometimes it does and somedays no. probably with return for a better one
No, I would not recommend this to a friend