Customer Ratings & Reviews
- Model:
- NS-MWPC15K
- SKU:
- 6409308
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, price, and size of the 15 W Qi Certified Wireless Charging Pad. Many appreciate its design and reliable performance. However, some customers experienced issues with compatibility, particularly with certain phone cases and phone models, and noted challenges with placement and cord length. A few users also mentioned the charger generating some heat.
This summary was generated by AI based on customer reviews.
No Thank You.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not worth it. That's saying something, considering my purchase was $15. Would not charge my iPhone without constant readjustments. I couldn't deal with it and returned it.
I would recommend this to a friendInsignia Charging Pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charging pad actually drains the power from my phone instead of charging it. I'm not sure if it's the charging pad or my phone, but I had to box it up and stop using it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jilly, We appreciate you taking the time to provide your feedback about our Wireless Charging Pad. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Annoying noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I use the charger it makes a high pitch noise. It makes it unusable though it does charge the device. I've never experienced a noise with any other wireless charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fusion!
Thank you for writing a review about our Charging Pad! We know how annoying can be that your charging pad is making that pitch noise. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not Very good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to charge. I place my phone on there and after a few hrs it is still not even halfway charged
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EvaJ,
Thank you for the review. I do apologize if the product did not work.
If you have any questions please give us a call at 877-467-4289.
Renee
Insignia Support
Insignia wireless charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging my phone 3 days after I got it. The charger works for 2 minutes and then it starts blinking red and won’t charge anymore. Definitely not worth $35
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Wireless Charging Pad! We understand how annoying is when a new product stops working. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for about 2 weeks and then stopped working entirely. Fortunately I’m in the return window, but this is definitely not a reliable product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless charging pad. I am sorry to read that the unit is not longer working after 2 weeks. We appreciate the feed back provided.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Bad charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't charge all the way most of the time. Don't waste your money on this.
No, I would not recommend this to a friendJust buy a more expensive one its worth the extra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't even work it's been plug in the same spot since I purchased it and it lasted maybe a month. Terrible product would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 15 W Qi Certified Wireless Charging Pad, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Don't get
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn't stay working. I got two of these and once you put your phone on it, it stops after about 5 minutes. So no don't waste your money.
No, I would not recommend this to a friendBad charging pad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a iPhone 11 and it would not charge my phone properly. I heard my phone beeping intermittently like it was charging and then stopping.
No, I would not recommend this to a friendSlow charging and spotty connection.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Charger. Barely works on my phone. I have an iPhone 11 and even without the case it is spotty. Very slow at charging as well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Scott, thank you for taking the time to leave a quick review of the 15W Qi Certified Wireless Charging Pad. I am sorry to read that you are having charging issues with your product, please try the following troubleshooting points:
• Make sure that your device is Qi-enabled.
• Make sure that your charging pad is connected to a
working power outlet.
• Make sure that your device is positioned correctly
on your charging pad.
• Make sure that there are no other objects on the charging pad.
• Remove your device’s case. It may be blocking the wireless signal
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Doesn't work on iPhone 12.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not work for iPhone 12, the light seems indicates it is charging the phone, but the battery level has no change overnight. Not recommended.
No, I would not recommend this to a friendtoo weak to work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insufficient strength to wirelessly charge iPhone 12 with Pelican case. I had to switch to another brand that worked perfectly.
No, I would not recommend this to a friendNot Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very slow and not very stirty. I used it a few times and brought it back. Definitely not a good deal, and is barely usable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, We appreciate you taking the time to provide your feedback about our Wireless Charging Pad. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Took too long to charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure if it's actually the mophie or my iphone x but it was taking forever to charge my phone. Because of this I had to return.
No, I would not recommend this to a friendWish i returned
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Regular cell charger is faster
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review our Wireless Charging Pad. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may contact our team for assistance.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Wireless charger
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop charging after two weeks of purchase. Very disappointing.
No, I would not recommend this to a friendBought and then bought a Mophie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it home and plugged it in and it did not completely nor consistently charge my iPhone. Had to return it.
No, I would not recommend this to a friendFailure
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after one day. Best Buy rep worked to try and get it to work but could not.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good device to charge phones or watches.....
No, I would not recommend this to a friend