Customer Ratings & Reviews
- Model:
- NS-MB15002
- SKU:
- 5906300
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the long battery life and portability of this 15,000 mAh portable charger, frequently praising its performance and reasonable price. Many appreciate the dual USB charging ports and ample capacity, although some find the charger somewhat heavy. The size is considered manageable by most, fitting easily into purses.
This summary was generated by AI based on customer reviews.
Item returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned so I can't give a fair review.
I would recommend this to a friendIts a charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I expect it to do. It charges my stuff.
I would recommend this to a friend- Pros mentioned:Battery life
Won't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a trip out of country. Fully charged before I left, &works great to charge phone & tablet but refuses to re charge with foreign adapter! I wouldn't recommend for anyone traveling to another country..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Greenbean,
The feedback that you provided is very much appreciated, I can assure you that this charger is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible at 877-467-4289.
Brian C. -Insignia Support
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product disappointed me. In the beginning it worked well and then it would not charge at all. Couldn't return it as I had no warranty and receipt for it.
No, I would not recommend this to a friendit's fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't blown up yet. I guess that's something. yay.
I would recommend this to a friendUnderpowered portable charger
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not powerful enough to charge an iPhone for more than a brief period. Better to spend more money and a more powerful product.
No, I would not recommend this to a friendReview of charging capacity
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to turn the first one in because it would charge. Received a new one and it did the same thing. You press the button for it to start charging and then within minutes it stops. This device also takes forever to charge itself. Your better off spending a little more and getting a better quality one. I gave this thing multiple chances and it just wasn’t working
No, I would not recommend this to a friendWould not recharge after first use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for an upcoming vacation. Since I got it about a week before the vacation I put it to use and would charge my phone through out the week to test it out. I was satisfied at first until I tried to recharge. Well my vacation is tomorrow and I've been trying to recharge it for 2 days now with multiple USB's and outlets but it doesn't go past 1 bar. Such a waste. Plus I'll be out of town for a while so won't have time to return it most likely.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chantel,
Thank you for giving us your intake on this charger, it is very much appreciated. Since you have already tried many outlets and many USB's the I do recommend you contact us as soon as possible so that we can determine the next resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Go a different option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after only four months but it was too late cant I return or exchange
No, I would not recommend this to a friendSucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.died after a few months of use. too heavy and slippery design was a headache. good riddance.
No, I would not recommend this to a friendPiece of Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not stay on. Stopped full charging itself after 3 months. Never gets more than 2 lights. Does not turn on automatically when a device is connected. Total waste of Money!! I just hope I can return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I know how disheartening it is when a newly purchased device stops working so quickly. Due to this, I will like to make sure that you receive a proper solution by contacting us in the link below where one of our agents will gladly help you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Again wouldn’t charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased and exchanged the 12,000 mah version before this one thinking just bad batch but nope so I returned the product and purchased one from a different company/store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read that our Portable Charger did not work correctly for you. We appreciate your feedback and I will pass your comments on to our engineers for future updates to improve this product soon.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Slow to charge up and slow to charge device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to charge up and slow to charge device. Charger has 4 lights that are difficult to identify as charged. Not worth the money. Also has a button on top but no identification as to its purpose. The literature that comes with the charger is useless.
No, I would not recommend this to a friendDied in less than 2 years of sporadic use...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title says it all. i used it spordically, and it just stopped charging devices. it’s not drained. when plugged in to charge, it shows full. when you plug a device into it, it does nothing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ShinRyu,
Our customers feedback is our priority, I understand what you're going through, buying a charger that dues ub kess than 2 years can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Might of been a defective item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one as a gift for my Mom but after charging it as the instructions specified it did not work. I ended up returning it. Not sure if this is overall or just the individual one I bought.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand how disheartening it may be for a newly purchased device to not work as it should and the need to return these items. We thank you for the feedback as it helps us to know in what areas we can improve our items. We hope we can re-gain your trust in the future.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Terrible charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible charger will not charge my phone even 1 full charge. I’ve tried several “Approved” cords and nothing... Already 15 days past my purchase, Best Buy policy won’t allow return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Good for some electronics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good on phones. Not so much for smaller electronics such as wireless headphones.had to constantly press the button to attempt to charge smaller electronics
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Portable Charger. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Doesn’t hold a charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues right out of the box, didn’t even charge to 100%. No higher than 75% (three blue lights). Returning to bestbuy and buying something else.
No, I would not recommend this to a friendDon’t purchase this product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Not a Good product, I had 2 of them and had to take Both of them Back!
No, I would not recommend this to a friendCharges Very Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 other portable chargers before and this is definitely the worst one I've had. It takes forever to charge my iPhone.
No, I would not recommend this to a friend