Customer Ratings & Reviews
- Model:
- NS-MB15002
- SKU:
- 5906300
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the long battery life and portability of this 15,000 mAh portable charger, frequently praising its performance and reasonable price. Many appreciate the dual USB charging ports and ample capacity, although some find the charger somewhat heavy. The size is considered manageable by most, fitting easily into purses.
This summary was generated by AI based on customer reviews.
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge insignia 15000 is the worst does not work properly and it takes a long time to charge in full
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking some time of your day to share your experience with our portable charger. I am really sorry to read about the inconveniences you are having. Please let us help you, follow the link at the end and one of our agents will gladly assist you to check what could be happening.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Worked great for a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 1 month, 1 day outside the return period. Not happy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. In this case if you are having issues with your portable charger, I think that it would be convenient if you give us a call, one of our agents will try to help you with this situation. You can reach us at 1-877-467-4289 from 8am to 9pm CT. Carlos O - Insignia support.
- Pros mentioned:Battery life
Good backup battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the portable battery pack for my son for a snowboarding trip to Utah. The battery pack lasted for the five day trip and still had one light left. The problem Im having now is that Im trying to charge it and its only showing three blue lights and its been over 24 hours. I will be returning it for another. Im impressed that it lasted five days (for a teenager... thats pretty impressive) and will be buying another for my other sons. I have not read any negative reviews regarding the lights so it may just be that this battery pack is defective.
I would recommend this to a friend - Pros mentioned:Battery life
Perfect for smartphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the 15,000 mAh version for my sister for Christmas, she couldn't go 2 or 3 days without charging her phone because she uses It so much and now with this charger she can go for 2 1/2 weeks before the battery runs completely dry. If the battery In your phone lasts longer than my sister's than I'm certain It'll last as long as 3 or 4 weeks. I might even get one of these for myself!
I would recommend this to a friend 6 years and still going
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it!! so far best product i got from Insignia.
I would recommend this to a friend- Pros mentioned:Portability
4 years later....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a few years back and itbis still in great shape. Works wonders.
I would recommend this to a friend - Pros mentioned:Price
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exellent choice. The right price and great product
I would recommend this to a friend Stopped charging after 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my charger 6 months ago and in the last few weeks, my portable charger has stopped holding a charge and just gets stuck charging at the first blue light. I thought maybe the lights stopped working but after charging the charger overnight, I used it to charge my phone and it shut off after about 5-10mins of charging my phone. The charger just isn’t holding its charge any more which is very frustrating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kay!
Thank you for wiriting a review about our Portable Charger! We know how disheartening is that a product stops working after a few months. We would love to check this further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Led indicator
Broken out of the box?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.According to the instructions, this should show all four LEDs when fully charged, not just 2 and 4, as mine does. I expect that this unit will work, but I'm suspicious when the first thing it did was show me a broken interface. I'm giving this a poor review because of the above and there are other units out there that may actually work as the instructions indicate.
No, I would not recommend this to a friend - Cons mentioned:Led indicator
Does not power up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2. Neither will fully power or show the LED display indicator on the front of the device. On the top, the 5 small LEDS are very hard to see and are not obvious at a glance. After 6 hours for the first charge, I attempted to charge my phone, but the unit when dead immediately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I know how disheartening it is when a brand new device fails. There is always something we can do about it. Allow me to remind you that this Portable Battery have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for further orientation on how to apply it.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Charging stop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product in November 2017. I did the recommended charge the moment I got it. After the first time the lights stop lighting up, and then after it will only charge my phone 3% and die.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am sorry that this did not meet up to your expectations. I will take this feedback to my team so that we can ensure this does not happen in the future.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us