Customer Ratings & Reviews
- Model:
- NS-MDCF36C
- |
- SKU:
- 6257430
Customer reviews
Rating 4.6 out of 5 stars with 2717 reviews
(2,717 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the '15W USB-C Port Vehicle Charger with 6ft coiled cable' highly for its charging speed, performance, and ease of use. Many appreciate its compatibility with devices like Samsung phones and the inclusion of a USB-C port. However, some customers have expressed concerns regarding battery life.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Nope, nope, nope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage out of the box. The cover/back of it was loose when it arrived, but I was able to snap it back on. The second time I used it, it fell off and the little light bulb looking thing fell out. It's very hard to fit into the charging socket and you have to give serious grip and wiggle it to remove it. We have many Insignia products and have never had a problem with them, but this charger is garbage. Literally. And it's not worth a 30 minute ride to Best Buy to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger cord could be a little longer it's too short.
I would recommend this to a friendRated 3 out of 5 stars
Blahh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced car charger...but manufacture recommend
No, I would not recommend this to a friendRated 2 out of 5 stars
It will charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh it charges most the time, slow charge too ill replace it soon with one thats actually good but it worked in a pinch.
No, I would not recommend this to a friendRated 2 out of 5 stars
Definitely a disappointment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted about a month until it started to short out. I wasted my thirty bucks. I think I’m going to just use phone cord with USB adapter in my car from now on as I have wasted too much money buying car chargers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pincincy,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Rated 2 out of 5 stars
Car charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a car charger and it doesn't fit and i have a old car charger and it fits well now i will have to return it soon it is a little bit big
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Leia,
Thank you for taking the time to review our Insignia™ - Vehicle Charger - Black, we're very sorry to read that it does not fit on your car. I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Insignia Support
Louise
www.insigniaproducts.com/support
- Pros mentioned:Charging speed
Rated 1 out of 5 stars
Garbage (maybe)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it only once and it stopped working. Worked great the first time though. I usually try to avoid this brand of product, but I was in a pinch.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kmac, Thank you for taking the time to leave a review of the charger. I am sorry to read that you had this convenience with the set. Please contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Pay more fore better quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these charger and they work good until the temperature drops .unually it gets brittle and the cheger has to be wiggled to get it to work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Vehicle Charger. I understand it has stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
Dont recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works when it wants to on my boyfriends phone and wont work at all with my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jenw,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Rated 2 out of 5 stars
Basic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The car charger I bought for my new Samsung Galaxy S21 is ok. It's definitely too short. I can't hold the phone up to my ear. It's tight and it has no flex.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Uniformed Sales Staff
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger is so so, but that's not the main problem. The salesperson who advised me which car charger would fit iPhone 14 Pro Max was incorrect. She stated this one was my only choice for a one-piece item. Now I'm forced to make another trip to exchange for something else. In the end my gas costs will far outweigh what this charger is worth.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Csaw,
I personally would like to apologize for the experience you have been through with our Insignia™ - Vehicle Charger and the misinformation provided. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 2 out of 5 stars
Its ok.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. It charges, but coils in cord will not stretch out. If you have a dash mount and want to charge, cable wont stay in.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Co74industries,
Thanks for your feedback, it helps us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't review as after purchasing it, it was not in bag with other items and this Best Buy is to far to go back to for just a charger. However, I'm sure charger is good as we go ave another one like it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you didn’t receive the charger with your purchase. Ensuring that all items are accounted for with every order is important to us, and we apologize for any inconvenience caused by this issue. Your feedback is valuable, and we’ll use it to assess and improve our product handling and order fulfillment processes. If you need assistance with finding a resolution or alternative solution, please feel free to reach out to us. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-15w-usb-c-port-vehicle-charger-with-6ft-coiled-cable-black/6257430.p?skuId=6257430
Rated 2 out of 5 stars
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well in vehicle; will not capture charge
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cool. Get the job done, thought it was fast charging, but I may be wrong
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Theeuh,
Thank you for taking the time to review our Insignia™ - Vehicle Charger - Black, we're very sorry to read you are experiencing this issue with one of our products. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Rated 2 out of 5 stars
So-So
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t for the phone I was gonna use it for...do research on these products Before you buy to make sure your getting what you need.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I certainly apologize about the situation with your Vehicle Charger. The unit is designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support
Rated 2 out of 5 stars
Inconsistent charging.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There have been times it won't charge my phone when I'm running an app like Waze until I unplug it and plug it back in again. My phone is a brand new S10+.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mark,
Thank you for taking the time to review this charger, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia at 877-467-4289 so that we can determine the resolution.
Brian C. -Insignia Support
Rated 1 out of 5 stars
Charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t fit in my charger so therefore I can not do a review and have to come in for a different one
I would recommend this to a friendRated 2 out of 5 stars
Don't waste your $$$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug would not stay in my phone's charging port. It would fall out after even a mild bump in the road. Took it back for a refund.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not great for sockets that are deep.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought due to the price but charger wouldn't work correctly with my vehicle. Returned it and bought Samsung chargers that were on sale.
No, I would not recommend this to a friend





