Customer Ratings & Reviews
- Model:
- NS-MDCF36C
- SKU:
- 6257430
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the '15W USB-C Port Vehicle Charger with 6ft coiled cable' highly for its charging speed, performance, and ease of use. Many appreciate its compatibility with devices like Samsung phones and the inclusion of a USB-C port. However, some customers have expressed concerns regarding battery life.
This summary was generated by AI based on customer reviews.
So-So
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t for the phone I was gonna use it for...do research on these products Before you buy to make sure your getting what you need.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I certainly apologize about the situation with your Vehicle Charger. The unit is designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support
Inconsistent charging.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There have been times it won't charge my phone when I'm running an app like Waze until I unplug it and plug it back in again. My phone is a brand new S10+.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mark,
Thank you for taking the time to review this charger, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia at 877-467-4289 so that we can determine the resolution.
Brian C. -Insignia Support
Did not work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Wasn't charging my Samsung Galaxy S22. Need to return this item. I had to stop at gas station during a road trip to buy a new charger for my car.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced with our charger not charging your Samsung Galaxy S22. It's important to us that our products work reliably with a variety of devices, and we regret that this was not the case for you. Your feedback is valuable, and we'll use it to improve our products and prevent similar issues in the future. If you haven't already, please reach out to our customer support team for assistance with returning the item and obtaining a refund or replacement. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-15w-usb-c-port-vehicle-charger-with-6ft-coiled-cable-black/6257430.p?skuId=6257430
Don't waste your $$$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug would not stay in my phone's charging port. It would fall out after even a mild bump in the road. Took it back for a refund.
No, I would not recommend this to a friendNot great for sockets that are deep.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought due to the price but charger wouldn't work correctly with my vehicle. Returned it and bought Samsung chargers that were on sale.
No, I would not recommend this to a friendBad Choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a car charger and was advised this would be compatible with my Samsung Galaxy S10. Wrong and would not charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MsMocha, Thank you for taking the time out of your busy schedule to leave a review of the car charger. I am very sorry to read that you had this inconvenience with the set. If you have any questions regarding this or other unit, please contact us. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a day, then does not work anymore, cant return it because i lost tbe box
No, I would not recommend this to a friendSpoty hookup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Galaxy S10+ doesnt always recognize power, phone requires restart to charge propey
No, I would not recommend this to a friendShort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It says it is 6 foot long; however that is only if you stretch the cord out. Unfortunately, it springs back and pulls out.
No, I would not recommend this to a friendStopped working to charge phone after 1 year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a while then stopped charging phone. Store refused to adjust citing 1 year manufacturer warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for writing us your review about our Vehicle Charger. We understand it stopped charging. I you are concerned since they didn't honor the warranty. Allow us to help you see why they refused to accept the warranty and help you with this.
Please contact us at this link below.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Didn’t charge phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Very disappointed. Light turned on but wouldn’t charge phone. Thought it was My phones charge port but the cable that came with works perfectly. Even tried it in my dads vehicle, nope. Even in my uncles and aunts too, still wouldn’t work. Either I got the defective one from the store or…..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Vehicle Charger. I am sorry to read this charging is not working as expected for you. This is not a common situation.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Car phone charger poorly designed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.6 ft coiled up. Must stretch. Recoils. Plugs in to bottom of console so phone is practically on the floor. Poor design.
No, I would not recommend this to a friendCar charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt always work. Need to play around with it to actually start charging
No, I would not recommend this to a frienddoesnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to work, there is a blinking blue light so it seems to receive power but our iPhones 15 don't register the charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about the issues you're experiencing with our product. It's concerning that despite the presence of a blinking blue light indicating power reception, your iPhones 15 aren't registering the charge. We understand how frustrating this situation must be, and we're committed to resolving it promptly for you. Please reach out to our customer support team at your earliest convenience so we can assist you further and ensure that your device functions as intended. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to address this matter. Keith | Insignia Support https://www.bestbuy.com/site/insignia-15w-usb-c-port-vehicle-charger-with-6ft-coiled-cable-black/6257430.p?skuId=6257430
Not great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cord sucks. It broke 2 days after using it. I can’t refund it now but I would not buy it. Amazon has better options for less.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chozn2,
Thank you for taking time to write a review our Insignia™ - 15W USB-C Port Vehicle Charger with 6ft coiled cable - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Slow slow slow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. If you want to charge your phone by next year then ignore this! Otherwise but something better!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StevenH. I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for.
Best regards,
Yanne
Poor Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good quality charger for newer galaxy..cord too short
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Vehicle Charger, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Cord broke after less than a week.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cord is deceptive because it looks like it should be able to stretch the six feet it is claiming. The cord is very stiff and does not go 6 ft in length.. After less than a week the cord split open right at the connector. Thankfully it happened in the return period and I was able to return it.
No, I would not recommend this to a friendCharger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should be taken back not worth having . My waste of purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the vehicle charger. I am sorry to read that you had issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Don't get this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It won't stay in the socket in the car. It's curled cord is curled so tight that it won't let me put it in a drink holder in the car. So it is really only two feet long. Pale blue indicator light is so pale it is hard to tell if the thing is plugged in or not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this vehicle charger gave you such a hard time. We will keep your feedback in mind to check for ways to make similar products more user friendly. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us