Customer Ratings & Reviews

Can't really review the actual product working since we could not get a unit that was not damaged. Gave up after receiving the 2nd unit dented and crushed in the back panel. Not worth the time and effort to pick up damaged product to return and get yet another unit damaged.

Great built in like fridge for our basement wet bar.

Fits the decor nicely, looks well built. Great value.

Picked up the first unit in 30 days later it was broken. Refuse to run at all and the compressor had died. I had to drive it back to the store and they ordered another one to be shipped to my home. It took about a week or so and when it arrived it was damaged inside the box which actually was not damaged. This one seems to work even though it has a big dent on it. Glad I got the four year service plan. It’s the only item I would ever put a service plan on but I didn’t trust the name insignia and it turns out it was for good reason.

After one year of use refrigerator stopped working attempted to get assistance but without warranty there was nothing they could do. Very disappointing look elsewhere make sure to get the warranty.

I bought two of these for a basement bar. They both worked for perfectly for about 2 weeks and then one of them stop cooking. A couple of days after that one stopped cooling I noticed that the beverages in my other cooler isn’t getting as cold as they use to in the beginning. This is very disappointing considering the amount of money that I paid for them and the fact that I had to drive 2.5 hours from my home to pick them up. Back to the drawing board for me..../

Don't waste your money. Stopped working after 2 months. No reason why, just started marking a strange noise then stopped cooling.

It worked until we put soda cans in it.... had this for less than a month. Power is on, but doesn’t cool. Called Best Buy to set up service and no one calls back or they leave you on hold until I hung up after 50 mins!!!! Not the service I expect for being an ELITE PLUS customer!!!

Stopped cooling 14 months after purchase. Poor product. Poor customer service.

Ala in all, not happy. It's a good looking unit. The glass door is a nice touch. I bought this a couple of years ago and put it under a cabinet in my bar. The interior is cheap and the wire shelves don't keep cans or bottles upright. I constantly deal with things falling over and cracking the plastic interior when they hit it. Then to top it off. It has stopped cooling. Parts for this unit are very hard to find. There is little repair information on the internet and the cost to have it repaired would nearly equal the cost of a new unit. I would not recommend this unit.

Put this in with ankther insignia wine frisge on a new wet bar. This was just looks cheap and out if place compaired to the wine fridge. Wibe fridge was $100 less wnd insignia as well. White light is outdated and far from seek. Would return but Best Buy’s terrible return policy already past. So trash or craigslist it goes.

This unit is defective. I received it last month but didn't use it immediately. When finally plugged it in last week, it didn't work at all. I've been trying to contact Insignia for a resolution, but since it's beyond the return window, they refuse to exchange it and won't help with bringing it for in-store service

I bought 3 of them and all 3 did not get cold..one would not go below 42 degrees and the other 2 would not go below 52 degrees... no one would come out and work on Insignia and Best Buy would not send any one either...DO NOT buy any Insignia products..appliance repair said you can not get parts for them.

Unit worked great for the first few days, then the compressor started making a rattling noise... By day 16 it was barley holding temp and a day or two later the compressor died. Now we need to haul it back to Best Buy and wait for them to fix it or choose to replace it.

First two units that came to the house were damaged. Finally we had to pick one up at the store almost one month after we originally ordered it. Very frustrating and time consuming. Spent so many hours on the phone to get it right. Then had to make three trips to the store.

Delivery people smashed it up while taking it off the truck

Beverage refrigerator arrived with broken light switch

We bought this drink fridge on 6/9 and by 8/21 it was making a terrible noise every time the fan kicked on. Now it isn’t getting cool at all. I loved the price for the product, but it’s not worth the bargain.

Worked fine for 2 weeks. Then would not get colder than 45 degrees. Got an RMA. Best Buy impossible to work with. Said they would send a replacement but never did, I can't get a hold of anyone, and now I have filed a complaint with BBB.

Bad purchase, stopped working after less than 3 months