Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- |
- SKU:
- 5838111
Customer reviews
Rating 4.3 out of 5 stars with 4706 reviews
(4,706 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door, Noise level
Rated 3 out of 5 stars
Refrigerator exchange was needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original purchase--in black--made disturbingly loud noises, so Geek Squad representative suggested I exchange it for another unit (It was within the 2 week return period). I was able to exchange it for a white model, which I preferred but which the website indicated was not available when I made my initial order. So far the replacement unit seems to be working OK although the freezer door is a little "sticky."
No, I would not recommend this to a friend - Pros mentioned:Price, Size
Rated 4 out of 5 stars
Extra freezer refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for this item. Ideal for as an extra freezer and refrigerator for the family. Also large enough for regular use in the kitchen.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Exceeded expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really great fridge for the price. We thought buying the cheapest fridge meant it would be cheap but it does not look or feel cheap at all. We get so many compliments on it! Love the white too, brightens up our kitchen.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Price, Space
Rated 5 out of 5 stars
Insignia Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is very quite and enough space for what we needed it for it's our extra frig for the garage. I think the price was great and definitely worth it.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size, Space
Rated 5 out of 5 stars
Satisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Insignia 18.1 cu.ft refrigerator. The temperature is perfect, size is perfect, and there is more space inside than it appears. Freezer frezzes quickly, no times wasted.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing fridge. I love the size and the capacity. The color is what sold me Haha I had just recently bought a black stove so I had to get this! Perfect temperature controls! Just love all the shelf space!
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 5 out of 5 stars
great size and keeps things cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just got this fridge today delivered to our business as an employee fridge in the break room. It is the perfect size for this type of application and seems to operate very well. Great price also.
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Shelves
Rated 4 out of 5 stars
Improvement is needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, works great. The inside shelves should have been flat and solid .
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Price, Space
Rated 5 out of 5 stars
Great additional refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far,I am highly satisfied with my new refrigerator.the freezer is sufficient,for my overflow of groceries. Great value for the money
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a secondary garage fridge. Can’t beat the classic style and runs great! Lots of room and works perfect
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend- Pros mentioned:Price, Size
Rated 5 out of 5 stars
Great second fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 2nd fridge in my garage. It is a perfect size for storing drinks and excess food. It is no frills, just basic fridge. The price was great and free delivery sweetened the deal. Buying experience was very good.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Price, Space
Rated 5 out of 5 stars
Spacious
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely recommend this fridge. Affordable and so much space. If not sure about the size online, go check it out in person. You won’t regret it.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
product ok, service and delivery terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the fridge last month, it keeps food cold, no frills though. once in a while it makes strange noises. Nothing obnoxious though. The day after delivery, light has gone noticeably dimmer. Ordered with door to be moved to other side. Order delivered with door on wrong side, it took almost 3 wks to get door set up properly. Please note, the communication between Geek Squad, and Best Buy appliances is terrible. The Appliances are considered a different branch at Best Buy.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Simple and functional.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy but I have a small space. I wanted a 2nd fridge so I could put my old one in the basement for drinks and extra freezer space. Love the black with my kitchen decor!
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Freezer
Rated 3 out of 5 stars
Fridge without an icemaker install- not good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge for the price. Unfortunately, we had to wait over a month to get it delivered. We paid for the instalation of the ice maker. They came and we were told they could not install it because of new codes. I feel they could have told us sooner. I have an ice maker on the kitchen table instead of in the freezer making ice during the hottest time of the year.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Noise level
Rated 5 out of 5 stars
Keeps cold
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little fridge. Keeps cold and roomy. Bought this as an extra refrigerator in our kitchen. It’s noisy if your home is quiet. Otherwise unnoticeable. No other complaints.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
My new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new fridge has worked out perfectly. The price was right and it has plenty of capacity, it works well, and the delivery/installers were excellent.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Shelves
Rated 5 out of 5 stars
Garage Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a fridge. It has the specs to perform in the garage as needed. Only thing I would change is it comes with metal grid shelves and would prefer glass shelves.
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 4 out of 5 stars
Extra Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price for an extra refrigerator, nice size for a basic frig
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ettie,Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Pros mentioned:Price
Rated 4 out of 5 stars
This fridge packs a lot of room,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a small apartment, or in my case an extra fridge. Runs quiet, and plenty of room. This is a good refrigerator for the price.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend











