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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,706 reviews
  • Rated 3 out of 5 stars

    Fridge is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store associate wasn't great. The fridge showed up damaged. The actual fridge works well and we are happy with it. We were provided a gift card to compensate for the damage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great second refrigerator and it is working very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great affordable fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Durable we put it in a rental and it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect little frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy brought and installed it. Works perfectly. Love the big door shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was good. It works. Good delivery. Yeah!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and stays soooo cold and looks great in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second refrigerator and we ate very happy with the quality

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Give it a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent the fridge handle doesn’t close at all that well. Not sure I got it brand new not sure

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy. Thanks for great service of delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A basic refrigerator that is well arranged and does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downsized from double doors to this one and I still enough room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Reasonable and came on time. Will be ordering again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! Delivery was on time, fast and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for our needs and it performs as we hoped it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what we needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the service from start to finish. Works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get what ya paid for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the cheapest fridge they got. It does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it❤️❤️❤️❤️...................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what you would expect from a fridge. However, I ordered 2, and one had a damaged handle and it has been weeks and I have yet to receive the replacement part.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you close the fridge door, the freezer door pops open. When you close the freezer door, the fridge door pops open. We have to make sure both doors close every time we use one door. Even when both doors are closed, the freezer doesn't keeps food frozen. Pizza thaws out. Ice cream treats create a mess. Sadly this was a $500 waste of money. I'll need to buy a new refrigerator.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jmart213,

      Thank you so much for providing us with your review on this Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White, it pains me to hear that you the the freezer door is not working as it should. I can assure you that this is not normal and it needs to be looked at. Please contact us at Insignia so that you can receive the proper help you need. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great extra refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great I use it as a second one

    I would recommend this to a friend
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