Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
Very nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 men that came were very nice. Did all things well.
I would recommend this to a friendGreat fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Have not had any issues. Would recommend.
I would recommend this to a friendI have had bad luck with this unit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge worked for about a week and then stopped cooling. I bought a freezer thermometer and the freezer would not get any colder than 32 degrees. I called BB and they said that I had to go to the mfg. It took me over 2 weeks to get onto their site. They contacted a local repair company who came over and checked it out. They said that they had to order parts. After 3 weeks they called to schedule the repair. The called 2 days before the repair date and explained that they had another unit that was needing the same parts and that the ones that came in were not correct. They rescheduled for 3 more weeks down the road. They called back and said that they still did not have the correct parts. I am waiting on them to call and reschedule. So far I have had this unit since May and it is still not working! (there also appears to be another unit in my city that has the same problem)
No, I would not recommend this to a friend- Cons mentioned:Noise level
Insignia 18 Cu Ft. Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product makes humming and creaking noises. They have become increasingly louder and we have owned this for less than 1 month. One of the drawers was also broken. This is a Best Buy product and Best Buy will not help determine who the manufacturer is. They say there is no recourse and no repair personnel who can look at this. I not recommend this product, I have always trusted Best Buy but and have been very disappointed in their response.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nick,
Thank you for taking the time to review our 18.1 Cu. Ft. Top-Freezer Refrigerator. I understand it is making louder noises and that can be annoying. But, we can help you troubleshoot it and check your options. Please, use the link to contact us at your earliest convenience.
Insingia support
Miguel C.
https://www.insigniaproducts.com/contact-us
Great Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for the office lobby. Stays nice and cold.
I would recommend this to a friendSpacious enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for my needs in the garage as a secondary fridge
I would recommend this to a frienda good value to me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This an inexpensive fridge so I wasn't expecting much. Seems to be working fine. However, I do notice the rattling notice made when the compressor. Not super noisy but noticeable.
I would recommend this to a friendGreat smaller 2nd unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no problems so far, works just fine for our 2nd fridge in basement
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator its easy to clean and keeps my food nice and cold
I would recommend this to a friendInsignia 18.1 Cu Ft Refrig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what I expected and for which I hoped.
I would recommend this to a friendFridge1614
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall experience is smooth. Delivery was as expected
I would recommend this to a friendLots of room for a secondary refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be left or right open with minimal work to change door
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice simple straight forward fridge great rental nice size...
I would recommend this to a friendVERY COOL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased, meets vendors printed specifications.
I would recommend this to a friendGood refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m truly surprised how good this refrigerator works
I would recommend this to a friendgreat lighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great lighting, works as told, I would recommend the product to anyone I knpw
I would recommend this to a friendBudget fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator if you are looking for a budget appliance.
I would recommend this to a friendItem was a great deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the item but the delivery guys were not good. Only did part of the job and didnt install the fridge properly. Also damaged my back door. Never will use them again. The item though I love it!
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for a great price quality construction and appearance
I would recommend this to a friendGreat Deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on this amazing buy!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend