Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4705 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,705 reviews
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    New home new fridge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new house and needed a new fridge. This was the perfect size and price. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Works as stated but hot to the touch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting everything up and plugging it in, the fridge was working as stated. It took a few days, but eventually the temperature inside the fridge and freezer were just the way I like it and everything seemed great. Unfortunately, a huge problem arose after the first day. The outside temperature of the fridge's side were extremely hot to the touch, almost to the point were I felt like I was about to get a burn. This had me very concern about how long the fridge would last even though it was cooling my food just fine. It was only hot when the compressor was running and cool to the touch when it was off, but nevertheless, had me very worried over the next week. After discussing with Insignia support, I feel like it was best to return it and grab another brand (I went with GE to match my stove). Ultimately, I not sure I can recommend this fridge. The insides do a great job on keeping food cool/frozen, but the hot sides should give you pause. I can only recommend getting it if your fridge's sides stay cool/warm to the touch like it should.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Installing 18 foot refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to have the doors reversed before delivery. Which we recommend to be done at all times rather than at the customer's residence, to ensure that the doors fit properly. On the previous orders the door when reserved after delivery, they did not seal. We like the handle on this model and the glass shelves. The installers were excellent and did a good job. They were very professional and considerate and ensured that we were totally satisfied with the refrigerator and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Perfect 2nd refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an a second refrigerator for water and large trays for big dinners. It's in the garage and a perfect fit. Great price...fits my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lots of room and is easy to find items in. It will be very easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Great value and large capacity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has grate-style shelves rather than solid/glass shelves, but it's a minor matter and bit enough to detract from the rating. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small economy refrigerator. Works great for extra freezer and beverage storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price, No problems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical upon reading a lot of these early reviews but I purchased anyway for a basement rental we have. We couldn't look away from the low price so we took a chance with the fridge and the 3yr extended warranty. 6 weeks in no problems. The bad seal reviews must have been on earlier models this one has a vacuum type seal that stays shut and requires a lil effort to open and the doors stay closed when you close either door. There are no cat like, groaning or moowing sounds from the motor or condenser. Just typical fridge type sounds at very low decibels. It has a daylight led light inside 6500k which I prefer than the soft white old fashioned hue. It does have grate type shelves but they have minimal spacing so it accommodates soda cans, beer bottles ect. Pat the extra and have it delivered and installed, let them have the liability of getting it in and setup. Motor is at a vulnerable spot so if your not careful getting it in, you will damage it. It dents easy so be careful, getting it in. Make sure it is level with a slight lean backwards. It takes about 12hrs to get fully cooled. Take frozen produce ect and put in the freezer in about 6hrs to accelerate the process. Along with water bottles in the fridge. If any of these negatives in the reviews show up, you'de probably see them in a day or 2. The seal ect would be immediate so you would know right away. Overall we are pleased with the purchase and the price. Perfect for small spaces, garages, rentals and 2nd units

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works like a charm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked and trusted Insignia brand by Best Buy Over the years (actually decades) I have purchased many items branded Insignia I still have most ( if not all of them today). Hopefully this will last as long as those . I previously purchased a mini fridge from Best Buy and it works great, I just needed something bigger. I love this refrigerator and unless you really want to shell out the extra $100 or so for a name brand, I encourage you to buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great LED lighting. I like how it cools.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a small refrigerator for your basement or home this is a great refrigerator. And it’s very economical. You can’t beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a inexpensive refrigerator until the big move. This waa a great buy. The guys who dropped it off was great. Only bad thing I would say is DO NOT PURCHASE THE DISPOSABLE of old refrigerator FOR $25. This is when they take your old refrigerator and just put it out by your trash. Unless you have a stainless, or physically unable to do so. It is not worth the extra cost.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Niki,

      Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 20+ year old apartment fridge was on a slow demise, and I knew I had to act soon. I researched several refrigerators from local stores and this one seemed the best value based on reviews and price. It's been almost a month and I'm totally happy with it, Great size and storage capacity, quiet, and cools and freezes perfectly. I suppose time will tell but I'm very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator big to put a lot of food in and have enough space to organize it all. That's both the refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Nice Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using the fridge in my garage. I’m loving the size and space inside the freezer and fridge works great for my family

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    The refrigerator is a perfect fit.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install handles and set-up. Frig got cold fast. The 18 Cu Ft is just right for extra cold space for a small household.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Little Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple yet functional fridge. Needed it for the extra space during holidays and parties. So far running perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 4 out of 5 stars

    Perfect for clinic lab

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for small area. Plenty of room to store lab items safely.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Exactly what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect 2nd Fridge . Keeps everything cold easy to stock full . Very simple exactly what I was looking for as our 2nd fridge. It does make a strange moaning sound after you close it but we are very happy with it so far and it is great for what we needed. I really like the shelf spacing it actually fits so much than huge side by side we had been using.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 4 out of 5 stars

    Worked great until it stopped!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what happened, but the freezer simply stopped working. Unfortunately I didn’t figure it out until it started to smell (this is a secondary refrigerator/freezer that we keep in the garage.). After cleaning it up and plugging it back in, it has been working for the past month without a problem, but, I am too unsure of it’s reliability to put much in it. Good price, though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Great fridge for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works very well and was a great buy at $399! The only drawback is that it has wire shelves, so bottles and jars tend to tip over. I’m going to put a sheet of plexiglass on the shelves, which should solve that problem pretty easily! Door storage is great, but there’s no deli drawer. Overall a decent bargain fridge!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you very much for taking the time to review our Top Freezer Refrigerator. Regarding your concerns I want you to know that thanks to the feedback of our valuable customers like you we have improved the wire shelves on this model.

      We have replacements available for you, please be so kind to contact us at 1-877-467-4289 we are at your service from 8 am to 9 pm CST. We want you to enjoy your fridge so we will be glad to help you get new shelves.

      Arely R. - Insignia Support BBY-ExBrand_Insignia