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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,706 reviews
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great fridge- awesome price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the first delivery, the fridge was damaged and had to wait another few days for new delivery. The fridge looks great and is not bad for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Great garage fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this product as an extra fridge to store in the garage. We didn't need all the fancy upgrades. It works well, nothing fancy, but no problems. Only issue, I would prefer plastic shelves over the metal shelves, as it's uneven to store drinks. We put plexiglass down and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked and trusted Insignia brand by Best Buy Over the years (actually decades) I have purchased many items branded Insignia I still have most ( if not all of them today). Hopefully this will last as long as those . I previously purchased a mini fridge from Best Buy and it works great, I just needed something bigger. I love this refrigerator and unless you really want to shell out the extra $100 or so for a name brand, I encourage you to buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Space

    Rated 5 out of 5 stars

    Cool product will buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Spacious and cool, nice finishing overall good value for money

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Installing 18 foot refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to have the doors reversed before delivery. Which we recommend to be done at all times rather than at the customer's residence, to ensure that the doors fit properly. On the previous orders the door when reserved after delivery, they did not seal. We like the handle on this model and the glass shelves. The installers were excellent and did a good job. They were very professional and considerate and ensured that we were totally satisfied with the refrigerator and the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Works as stated but hot to the touch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting everything up and plugging it in, the fridge was working as stated. It took a few days, but eventually the temperature inside the fridge and freezer were just the way I like it and everything seemed great. Unfortunately, a huge problem arose after the first day. The outside temperature of the fridge's side were extremely hot to the touch, almost to the point were I felt like I was about to get a burn. This had me very concern about how long the fridge would last even though it was cooling my food just fine. It was only hot when the compressor was running and cool to the touch when it was off, but nevertheless, had me very worried over the next week. After discussing with Insignia support, I feel like it was best to return it and grab another brand (I went with GE to match my stove). Ultimately, I not sure I can recommend this fridge. The insides do a great job on keeping food cool/frozen, but the hot sides should give you pause. I can only recommend getting it if your fridge's sides stay cool/warm to the touch like it should.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect refrigerator to use as a spare.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a small refrigerator to use in a hurray as our 5yr old Kenmore had just "died"! We lost about $400 or more in food and couldn't get a repair man out for 3 weeks. After a lot of searching of other brand name refrigerators, we decided on the Insignia due to the size, cost and the reliability of the brand name. I have other Insignia products and I am very satisfied with this in store brand. Plus they stand behind everything they sell with Geek Squad protection plans.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a inexpensive refrigerator until the big move. This waa a great buy. The guys who dropped it off was great. Only bad thing I would say is DO NOT PURCHASE THE DISPOSABLE of old refrigerator FOR $25. This is when they take your old refrigerator and just put it out by your trash. Unless you have a stainless, or physically unable to do so. It is not worth the extra cost.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Niki,

      Thank you very much for taking the time to write such a nice review, we are happy to read that you liked this product and want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible.

      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Worth every penny!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Large refrigerator, average size freezer. Heavy duty wire shelving. (I purchased the 18 cubic foot size.) I love the large door shelves in the refrigerator, very roomy for condiments and juices. I have been keeping track of the temperature of both the refrigerator & freezer. I keep both refrigerator & freezer on the coldest settings. It averages about 38-40 degrees Fahrenheit (optimal reading for a refrigerator) in the refrigerator but the freezer seems to be a little off. The items kept in the door shelves of the freezer don’t seem to be quite as frozen as the items towards the back of the freezer. Which means if it is full, the items in the door don’t freeze all the way through, like they should. So, I tested this theory with OtterPops (similar to popsicles). They simply did not freeze all the way through when stored in the door. This makes me worry about the meats I had in there. So just recently, I threw away several items away do to my doubt in the frozen meats (it’s simply not worth the risk of salmonella). Once I removed some larger items from the back, to make some room, it seems to work so much better. It’s not a big deal but just don’t keep the freezer “packed full” and there are really no worries and everything works great. The delivery was very timely and delivery people were super professional and ever so friendly. This ‘fridge/freezer been worth every penny, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Great refrigerator for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small spaces. Fridge can use another side bin to add additional space. Freezer section bins are narrow. Shelves bend slightly but overall okay.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect 2nd refridgerator or for a small family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It was purchased because my Kenmore Elite died on me after 5 years...as soon as the warranty ran out! I needed something to fill the void until I could afford to replace my bigger refrigerator. The Insignia brand was THE BEST buy for the money and because of the security of service behind the Geek Squad plan. This will now be a great 2nd refrigerator for bulk buying!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Perfect 2nd refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an a second refrigerator for water and large trays for big dinners. It's in the garage and a perfect fit. Great price...fits my needs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for an extra fridge in the garage, excellent value for the price, lots of space

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Shelves

    Rated 5 out of 5 stars

    Great value and large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has grate-style shelves rather than solid/glass shelves, but it's a minor matter and bit enough to detract from the rating. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lots of room and is easy to find items in. It will be very easy to keep clean.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using the fridge in my garage. I’m loving the size and space inside the freezer and fridge works great for my family

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator big to put a lot of food in and have enough space to organize it all. That's both the refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great LED lighting. I like how it cools.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a small refrigerator for your basement or home this is a great refrigerator. And it’s very economical. You can’t beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Little Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple yet functional fridge. Needed it for the extra space during holidays and parties. So far running perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Size

    Rated 5 out of 5 stars

    The refrigerator is a perfect fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install handles and set-up. Frig got cold fast. The 18 Cu Ft is just right for extra cold space for a small household.

    I would recommend this to a friend
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