Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer
Freezer Doesn’t Work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this delivered on 3/25 and let it run for 24 hours before putting anything in the fridge or freezer. Everything felt cold, but within a day of storing food everything in the freezer melted. We had the setting on the recommended and increased to max and the freezer still won’t keep anything frozen. Maybe we have a dud.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ITGuy80,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. Fast response. And very knowledgeable
I would recommend this to a friendShelves are not accommodating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves will not allow a plastics water bottle to stand upright. I would not buy this refrigerator again. I bought it for the garage for can and bottle drinks.
No, I would not recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps my food cold even when power goes out out
I would recommend this to a friendGarage Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. This refrigerator is in our garage, so we didnt pay an arm and a leg for it. So in defense, you get what you pay for it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lola!
Thank you for sharing your thoughts on our Refrigerator, we're constantly working to improve our products and your feedback is extremely important for us, I would kindly as you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:
www.insigniaproducts.com/contact-us | Maria P. Insignia Support
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.N/A. Purchase was for someone else. They haven’t complained but there was an installation problem which was somewhat resolved.
I would recommend this to a friendGreat fridge for the garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge for the garage it has lot of room
I would recommend this to a friend- Cons mentioned:Door
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we received the unit on Feb 14 and had it for about three weeks and notice that the freezer door does not stay close. We had another unit delivered and again the top freezer door comes agar when you close the lower door. It seems to be a unit fault and it needs to be assess for considering the rubber seal is not good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Garage!
Thank you for taking the time to review our Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White. This can be normal if the refrigerator door is closed quickly or slams shut. Air passages between the freezer and refrigerator allow this to happen. We're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter:
Insignia Support
Louise
www.insigniaproducts.com/support
You get what you pay for
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like a nice affordable refrigerator. We got open box. One of the handles was messed up and they ordered another one. They said they would call when it was in. I called once about it and never got a call back, so I never got the handle. I travel a lot so im not home much and the store is about an hour from me. You would think it could be mailed. Now a little over 2 years later its running rough and loud. It sounds like the compressor is going out. We keep the dust vacuumed out, so that's not it. Parts are really hard to find. I wouldn't ever buy this brand again.
No, I would not recommend this to a friendReally think about it before buying
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for! This is a stripped down PRC produced product which has no real quality. I bought for the garage and excess storage. Little did I know that they did not even adjust the door magnets so that when you closed one door the other or both opened. Best Buy is degrading their brand selling this product at any price. The best buy associates are aware and upfront with the issues.
No, I would not recommend this to a friendGreat refrigerator for work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is perfect with this refrigerator except for the scratches on it. I thought there would be a little refund of some money, but nothing.
No, I would not recommend this to a friendFrozen in the dark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the price. Freezer does NOT have a light which makes it difficult to find items in the freezer.
I would recommend this to a friendInsignia fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was ok while it worked. Did break down early
No, I would not recommend this to a friendNot too bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not bad for the price.It sounds like it's wheezing.
No, I would not recommend this to a friend- Cons mentioned:Noise level
tbc
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came damaged. but worked great except for some grinding noises but. geting exchanged today. so tbc
I would recommend this to a friend - Cons mentioned:Noise level
TinMan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moans and groans. Sounds like the Tin Man from Wizard of Oz
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TinMan,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shelf spacing is odd. Motor seems very loud. I'm not really impressed with is frig. Doors dont open and close smoothly even when leaved.
No, I would not recommend this to a friendOkay but could be better
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just didn’t stay cold. At best this kept drinks cool but not cold.
No, I would not recommend this to a friendGreat fridge for small rental apartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial delivery of fridge had to be rejected due to product imperfection so had to set a 2nd delivery date which take another couple weeks.
I would recommend this to a friend- Cons mentioned:Freezer
Incomplete delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a refrigerator with a ice maker. Refrigerator delivered without ice maker. Second delivery was cancelled night before ice maker was to arrive. Third delivery scheduled two months out. I have not used the new refrigerator till l have the I've maker. I would return the refrigerator if I could.
No, I would not recommend this to a friend