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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 4,706 reviews
  • Rated 1 out of 5 stars

    Not good to buy doing this pandemic poor communica

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No live person to talk with about the first day, missing a wheel.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I apologize for the experience that you had with this Top-Freezer Refrigerator. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poorly assembeled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery Crew did a poor job of assembly and installation

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level, Shelves

    Rated 4 out of 5 stars

    Great fridge but it’s too noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this refrigerator back in August and for the most part I’m happy with it especially because it cools things in the freezer fast.The only 2 things I don’t like about this fridge is the racks type of shelves it has at the top of the fridge ,it makes drinks go sideways.I would rather a flat surface.My main issue that I find annoying is that the fridge makes a lot of weird noises.At first i flipped out thinking I had a rat in my home because it started to make scratching sounds but everything was fine.Now is sounds like a “Moo” sound so it’s like having a cow in my kitchen.it can get really loud and it does irritate me but it doesn’t happen all day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door, Noise level, Shelves

    Rated 3 out of 5 stars

    Works, but still bothersome.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a follow-up to my review, when new, last May. It's been 9 mos. My "issues" are still bothering me, but mainly I still need to check that doors close and stick, shelving is still annoyingly too small, vegie bins continually stick, I don't know why, and I have to yank several times to get them out. Mainly, the "sick cats" or "distant elephants" sound, is louder and ongoing in cold weather. And the paint has worn off near the handles.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Good garage fridge/freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been wanting a back-up fridge in the garage anyways but ended up needing one because our kitchen LG went out and took a month to repair. This was a great deal on sale and was delivered within days. Two things that could be better are the handles are pretty flimsy (you can feel the plastic bend when trying to make sure the fridge is closed) and like others said the fridge door doesn't always stay closed. I got a 2 pack of child locks off Amazon that lock/click closed so that hasn't been an issue since. Plus they help keep it sealed better too. Just haven't had a fridge before that didn't stay closed.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Best fridge for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a fridge for his apartment. We found this fridge after looking at lots of other online sites. It was perfect for the space and the price could not be beat!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Baby Cow Sounds but the Milk is Cold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the refrigerator it is a great deal. It does make some strange noises after opening and closing the door, such as, a calf in a distant pasture. At first I thought an animal was under my house. I soon pinpointed the noise coming from the refrigerator. With some research I found others were experiencing the same noise, which I think comes from the air being pulled out of the fridge. Otherwise the milk stays fresh and cold still not sure about the calf noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good no frills fridge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaced a fridge that overheated and died in 2020 due to the hotter temps in our FL garage which the other brand just couldn't take. Despite the increased humidity and heat we had in especially in 2023 it has held up really well! The only real issue we had with it is we had the freezer set to the highest level and the whole thing froze up and had to be manually defrosted. I turned the temp up by rotating it to the middle and it has not formed ice or frost since and it still keeps our frozen foods frozen, the ice still stays solid and our electric went down a little just by raising the temp a bit. Although it isn't sold specifically as a garage fridge I would recommend it if you have lost a fridge made by another brand due to global warming and such. :o It's just going to get hotter so short of moving somewhere with a climate controlled garage we are pretty happy that we bought this. It's pretty basic without any bells and whistles but it suits our needs. I am writing this now since a good amount of time has passed since we bought it in 2020.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    It just ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really cute but after a couple years it began to make a whining noise, I never got a check out, which is my fault, but it has lasted me five years, but it was quite noisy towards the end

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    buyer for home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a group home with total 4 individuals. It is the right size. Easy to use. Nothing fancy needed.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 4 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as a drink fridge in our garage. Setup was easy. Able to transport it from the store to my home in my truck and get it into position by myself. My only complaints are the shelves aren’t spaced far enough to fit more than 1 row of bottles with all shelves in the unit. Also, the freezer often pops open and stays open when the fridge is closed.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer

    Rated 4 out of 5 stars

    Nice fridge, DON'T PLAN ON AN ICEMAKER!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, DOESN'T COME WITH ICE MAKER AND ICE MAKER IS DISCONTINUED. Decent response on the third call to track one down, terrible scheduling of delivery and complete breakdown of communication between online and in store "specialists" regarding availability of ice maker. Ended well but was a very long and unnecessary ordeal...

    I would recommend this to a friend
  • Cons mentioned:
    Door, Shelves

    Rated 3 out of 5 stars

    Inside platform

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside has bars style as shelves so it mames it hard to put some small things after 4 years the door doesnt shut securly anymore

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Good value with some door issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, looks good, lots of shelf space. Doors don't close naturally or seal. I have left several times thinking I closed the door only to find out that the door was still left ajar causing my food to be almost room temp after several hours. It would be nice to have a deli drawer also but I got what I paid for. Not really happy about the door issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good basic fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price it’s 5 stars. It’s a simple basic fridge/ nothing fancy but is bigger than I thought and holds a lot of stuff. I got it for my garage but imagine it would be just as good as a main fridge for a household with 2-3 people. It also gets very cold

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall a good Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over time (Year and a half) the Refrigerator makes loud noises at time. Overall has not leaked or caused ay issues with food temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great had it 4 years zero problems. Only complaint was the guys who delivered it installed the handle upside down. I could swith them but dont want to damage them

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Garage Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept waiting for a low price with as much space as possible but just decided to buy this one after many comparisons. It's a garage refrigerator so didn't need anything fancy. Delivery was great, love Best Buy for their customer service and quality products.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! We put this in the garage and it fits a lot. The shelves do bow a bit if you put multiple heavy items like cases of drinks or a watermelon. Otherwise it’s excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 3 out of 5 stars

    so far so good with some .....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer seems like it is making ice but i don't have an ice maker the doors do not close appropriately you have to really close it or it will swing open The wire shelving could be better with glass or plexiglass shelves and an extra container for the door it is a reasonable fridge but now im wondering if i made a bad choice do to the fact that my old one was not working and maybe i rushed. Also the delivery men banged up my door frame and paint is not missing along with a sliver of the frame

    No, I would not recommend this to a friend
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