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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 4,706 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    A good deal that got better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    larger inside than expected, and very quiet. the price was one of the main reasons it was purchased.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer, Noise level

    Rated 2 out of 5 stars

    Very noisy!!! Ice maker quit working.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really noisy refrigerator! The ice maker is also noisy. If you do not care about noise, then you can add a couple stars. The ice maker also quit working. Best Buy was great about letting me return one to see if a second one was less noisy. Nope. More noisy. Something about the water going through the water line, I think.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    This is exactly what it looks like. Cheap and chee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what it looks like. Cheap and cheerful. Works great. Perfect for a second fridge

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is nice, I have it in the garage…it gets cold and it’s nice to look at

    I would recommend this to a friend
  • Cons mentioned:
    Door, Shelves

    Rated 2 out of 5 stars

    Bad choice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves are cheap and not very functional. Bottles won't sit upright. "Cheese" door won't stay open. Bottom door comes open if freezer door is shut too faat or hard. Sides of unit get hot. Not a very good item. "Crisper" drawers are much too big, deep.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Insignia insignia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is big and it has a big space from freezer and refrigerator big space and the shows that are like you can move them

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Ok after 2 weeks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a couple weeks so far. Seems to work fine. A few odd noises.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A great refrigerator for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect extra refrigerator! It is exactly what we needed for additional food and beverages. It arrived within days of my order.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size refrigerator..We’re using it as a 2nd refrigerator for drinks and frozen foods in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good price on a good fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In search of a new garage refrigerator and found it. It was delivered on time and as expected. The size is perfect for what it is being used for and works as expected. No complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 1 out of 5 stars

    Terrible shelving and the worst “customer service”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this fridge from the store 3 weeks ago. Delivered 5 days afterwards. Wire shelves are flimsy and grates are far apart. Apparently there are others that have complained about this. Called customer service at Insignia to have GLASS shelves sent to us and sent us the wrong ones twice. They could not find the appropriate shelves to get this issue resolved. We use this fridge as a secondary and have only beverages stored in it. All of your water bottles will fall over once you open/close the door and wire shelves will bend like crazy with barely anything on them. Be careful with your littles ones as our youngest went to grab a juicebox from the door and the cans on the middle wire shelf tipped over and almost fell on her feet! Save yourself money or place it towards a better brand with better customer service. Aggravating as we had to take out the shelves and our beverages. $400+ fridge sitting like a huge paperweight at the moment. Will be exchanging and upgrading at THEIR expense!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the workplace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our work breakroom! Spacious, runs quietly, looks great, and was priced accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Works really well, is simple and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a second refrigerator & found this fridge for a great price! So very, very happy with our fridge! Great buy!!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But my refrigerator the week after Thanksgiving and a few days after I bought it started making a groaning sound. I don’t know if it’s the motor or compressor but it makes a weird sound intermittently. I had a repair man from Best Buy come look at it he recommended to replace it. Just got my new one today and it’s making the exact same sound! Very frustrating! I spoke to Best Buy representative and I’m hoping to get my money back and buy a different brand. Other than that the fridge works fine and keeps cold the door doesn’t close as well as it should I believe you have to double check and make sure it’s pushed in all the way. I feel like it should be better quality for your money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. I love it. I would recommend it to everyone I know

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed it fit in the space that I had and was perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price,it was just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great choice good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and working excellent. I really love it for the office.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great refrigerator for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a no frills refrigerator. Just what I was looking for at a great price.

    I would recommend this to a friend
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