Customer Ratings & Reviews

Just received this frig today. The del'y guys were great! The frig is plugged in and cooling so I will be able to put stuff in it shortly.

I bought this refrigerator not even a year ago and it started acting up. Making a horrible noise from the freezer and then overheating on the sides of the appliance. I tried to speak to an Insignia representative to help out with it, and after a whole week of going back and forth, they ended up telling me to go to a shop that offers “honest costs” to repair my refrigerator. So what about the 1 year warranty? I have now to pay to repair a refrigerator that couldn’t even last a whole year, and Insignia just wants to wash their hands off. If I could give this product and company no stars, I could, Avoid yourself a massive headache and do not buy any Insignia products, they won’t abide by their own 1 year warranty policy and their products are obviously faulty from the get go.

I reviewed this before. The whole process was perfect. Delivery, installation and explanation of use. Very easy and prompt delivery

I guess you get what you pay for. It was great in the beginning. Unfortunately before the 2 year mark it started to not keep my items frozen/refrigerator. Now we are looking for again. It good for about 1.5 years. We also realizeed if it gets too hot in the house the refrigerator gets hot. Weird...

The refrigerator has worked out really well Delivered and set up- took away the old fridge Edwin and Junior did an excellent job

Get the geek squad protection! Purchased Feb 2021. The freezer failed in less than a month. Replaced. The second one has failed in less than 10 months. It’s ridiculous to pay for something that doesn’t work for more than a year without an extra $150 protection plan.

good fridge overall wish it had glass shelves my beer cans keep falling over

Great affordable fridge. I’ve had it 3 years now and it’s still as good as the day they delivered it.

You get what you pay for. We needed a new refrigerator for a rental property. If you're not careful about the butter section door....and the refrigerator door closes..........the butter dish door will snap right in half!!! We've had this fridge for about a month and it's already turning into garbage.

Placed in my rental. Have not had any complaints from my tenants.

The refrigerator so far is great! was not the same brand but available at a good price. Hoping it last along time.

We are happy with the price for a refrigerator for our garage. The quality is durable and it keeps things cold

Works well no issues. Missing some features I usually enjoy but it was in stock and was delivered within days of purchase.

Bought for the garage, nice enough to put inside the house. No regrets

Bought this refrigerator for the garage. Was delivered yesterday early morning (Saturday morning) and checked the thermometers Saturday night. The freezer is working great. However, the refrigerator is still reading 40 degrees. The refrigerator is NOT cold at all. The sides of the refrigerator are extremely hot as well. Also, the shelves are not sturdy. They are not the best quality. The LED light is not very bright. We were told this brand was great for the garage. If I could give this refrigerator ZERO stars, I would. Very unsatisfied customer! I will be calling Best Buy on Monday.

Good Purchase. Good value. And it Working great. Am really glad i choose Best buy for my Refrigerator purchase.

Excellent customer service. The fridge is simple but wonderful and is amazing to have.

Awesome price! awesome capacity! very well-made delivery was great and set up

Geek squad was an excellent group of young men who delivered this product

My Dad purchased this fridge for me as a spare for my garage the end of August 2019. The fridge has been freezing up for the last 2 months and the freezer doesn't freeze. So far I have thrown out more food and drinks than I care to talk about and have cleaned up numerous explosions of drinks, melted freezer food, etc. Not happy with a refrigerator I've had for 3 months. Lots and lots of wasted money and time. Have tried to unplug, clean it all again, and let it thaw for a few days and start it up again. Happens every time.