Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- SKU:
- 5838111
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
DONT USE BEST BUY TO BUY APPLIANCES
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY A FRIDGE FROM BEST BUY!!! I have trauma from the experience - it took 3 months, 6 failed deliveries, hours spent on hold, and an employee named Jennifer that was the epitome of this crime scene of an order. This was the worst experience I have ever had with a company and I will never be shopping here again.
No, I would not recommend this to a friendOnly lasted 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not built for the long haul. Doors won’t stay shut due to poor design. Freezer frosts over… now it’s out of warranty so no luck.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Bad refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need help I buy two year ago this item refrigerators an now is now cooling what should I do
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator. I know that this could be an unfortunate situation that your product is no longer cooling. but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Not Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did ok until year 3. It stopped working.
No, I would not recommend this to a friendShouldve known better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor is going out only 4 years in. Waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EdEA,
We truly appreciate your feedback about this product. It is important for us to know so we will be able to continue improve its quality. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Doesnt work in the summer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work in the garage in the winter.consider buying something else.
No, I would not recommend this to a friend