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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,706 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome refrigerator for the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator at my job went out and Bestbuy is my go to store for items such as a refrigerator. This refrigerator is nothing special but does the job. The size was my main concern and keeping the cost fair. I got lucky it was on sale and I was sold. Everything works as expected!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this Works Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a back-up/additional Refrigerator/Freezer to provide extra storage capacity for hosting holidays (ex. Thanksgiving) and providing room to take advantage of special sales at grocery stores. Works well and good size providing good value for the low price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size garage refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the garage. I actually bought this off of the floor and got a great deal even though it has a few bumps and scratches it's exactly what I need for the garage and a good size. Best Buy delivered on time.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to call customer service, but there was a dent on the refrigerator. But it works really good very big and nice. I would buy this one again if I need to. Great product

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 3 out of 5 stars

    Great for an extra fridge/freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the garage. Our kitchen fridge broke—again so we decided to purchase an extra one since we had to wait over a week for LG to repair the “faulty” fridge. Having an additional fridge for extra food is a necessity for us. Some minor flaws…the fridge door doesn’t stay open, wire shelves and the freezer is very small. The hinge cover on top will not stay on. I would definitely recommend this for a 2nd fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Well Priced Quality Basic Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased during the pandemic because the unit for the newly built home was delayed for 4 months. It has good space for a couple or small family and keeps everything at perfect temperature even though it is now located in the garage.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Dying cow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the fridge works good. Keeps things cold and works as expected, however, it does make some really loud noises. It sounds like a dying cow that is mooing every little while. Also due to hectic timing, we didn’t notice that the fridge was missing one of the legs upon delivery. At first we just thought it was due to uneven surface, a little further investigation led me to find the real culprit, a missing back leg. Great! Make sure all the legs are there when delivery comes.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. If you are having issues with your freezer, I think that you should give us a call, that way one of our agents can try to help you troubleshoot your product. You can give us a call at 1-877-467-4289 from 8am to 9pm CT. Carlos O - Insignia support. BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is not bad except that it makes a little noise due maybe to the ventilator or something that was not tight firmly. The noise comes on when the engine starts after the pause.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Basic Champaign Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a basic, full size Champaign fridge and was unable to find exactly what we wanted. Them here comes the Best Buy Black Friday email and it has the perfect match and was available and was installed within 3 days! You can't ask for more than that!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very good fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good friedge it’s amazing size and pretty sturdy haven’t had no issues with it so far

    I would recommend this to a friend
  • Cons mentioned:
    Freezer, Noise level

    Rated 3 out of 5 stars

    Very good basic fridge. Does what you need it to d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge if you need just a basic fridge. Do not expect extras. No ice maker, no lunch meat tray. Very basic. A little loud. But overall very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice, quality fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new fridge and nothing fancy. Great quality does the job and keeps my items cold and frozen. I was also able to get a price adjusted refund because it had gone on sale before it was delivered. Which made the deal even sweeter.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good refrigerator for the price and gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the refrigerator in general.expect for the metal rod rack shelves used instead of glass shelves which presents a problem when trying to place on them like bottles they fall over!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was exactly what I was looking for in a second fridge for my family. It was the right size for the location I needed. As of now I am happy and would recommend this unit.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old refrigerator that must have been about 15 years old or more when I purchased this I had to keep checking on it because I didn't hear it very quiet keeps all my food properly at a good temperature

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sunshine1,

      Thank you for reviewing our Top-Freezer Refrigerator. It is great to read you chose this refrigerator to substitute your 15 year old unit and it is working as expected. Keep getting the best out of this unit!

      If you have any doubt or you need any assistance with this refrigerator, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's roomy and we use it for our garage as the overflow fridge and to have spares for creamers and almond milk and wine. It's quiet, don't hear any noises from it. I would recommend it. I was tired of the side by side not having room for wide stuff like platters or such.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Average Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was bought for an apartment rental. It works well but makes a groaning noise every so often but I think this may be normal. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cools more than my main fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace an old fridge I have in the garage for this one. I couldn’t have found a better fridge! It cools more than the main one in the house and it has a lot of room when you want to stock up on groceries! Best investment I think I did with this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Refrigerator for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did homework on the is product and you get more storage than all the other Major Brands. This a quality product and was looking for entry product and this answer all my question and at a price of $439.99 was a great purchase. Best Buy delivered the product on the day they promise.

    I would recommend this to a friend
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