Customer Ratings & Reviews
- Model:
- NS-RTM18BK8Q
- |
- SKU:
- 5838111
Customer reviews
Rating 4.3 out of 5 stars with 4705 reviews
(4,705 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 4 out of 5 stars
Good budget fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use in the garage. So far works great. Keeps the drinks cold, and food frozen.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Extra Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works great for my family. It’s an extra refrigerator that’s the perfect size and meets all my needs. It arrived on time and it’s a great price compared to used top freezer refrigerators. I’m glad I purchased it.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Amazing fridge - Great Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing refrigerator, considering the value in price. Will definitely purchase another in a few years when this one goes down.
I would recommend this to a friend - Cons mentioned:Door, Shelves
Rated 1 out of 5 stars
Bad design
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the style I wanted, but it was shortly before Thanksgiving and it was slim pickens. Ok. When it arrived, it popped and crackled from day one, and still does. So things on the freezer door are always soggy, but if anything is on the top back fridge shelf, if freezes solid. The wide wire plastic coated shelves are too slippery, glass jars and containers fall out.(yes, its been leveled) I had to but plastic non slip sheets to line them with as I was tired of cleaning up broken glass. The wire width is too wide, so we put plastic shoe boxes in to keep smaller items from falling through. So you cant have items close to the back of the fridge or they freeze, or close to the front as they fall out. It really limits the space you have available, At least the freezer gets cold enough for making ice cubes (if they are placed in the very back of the freezer)
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Happy,
Thanks for taking the time and effort to leave a review with our Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 4 out of 5 stars
Serves Its Purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge to use as a overflow fridge in the garage. Easy installation, just plug it up and let it cool to the appropriate temperature. The door seals aren’t the strongest, have to be careful to firmly shut the doors behind you or they swing back open. We have kids and I’m constantly checking behind them to ensure we don't have issues with food spoilage. Overall it was a decent buy for what we needed especially since it was on sale but wouldn’t pay full price as it’s just your standard old school fridge with no bells and whistles.
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Insignia 18.1 Cu. Ft. Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and just the right size for the space in kitchen. Would be nice if it had wheels for moving to clean behind but slides ok.
I would recommend this to a friend - Cons mentioned:Door
Rated 4 out of 5 stars
You gotta close the door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door needs to be pushed shut most of the time with items it both the freezer and fridge doors
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chronos!
Thank you for taking your time to write a review about out Top-Freezer Refrigerator. We know how annoying it can be that you have to push the door to make sure it properly closed. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Shelves
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it’s perfect for my apartment.The only think that never thought mattered was glass shelves.This has wire shelving so some things might fall over but I bought a little container for shelf and it’s fine.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cost effective and perfect size. The adjustable shelves make storage easy. Large freezer makes great ice cream storage. 2 large temperature controlled crisper drawers make it nice for vegetables and fruit.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Standard, but good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for your standard refrigerator. Well worth the cost. Lots of room, runs quietly, keeps food cold and fresh. And has the option to upgrade freezer by buying the add-on ice maker for a low price if you want it.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Money Well Spent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frige for a great price. Fits our needs exactly for a second frige to handle the overage from our main frige. Runs quiet and appearance of a unit that would cost a lot more money.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this cause it was affordable and spacious. I was pleasantly surprised by how much room there is in it. We use it on our porch so we didn't want anything too big. We left the door handles off to minimize the space it took up.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we had purchased the 2 refrigerator for our garage. they are doing good. enjoy having an extra fridge in the garage
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
What you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the fridge after my old one died. It does keep things cold, but I have yet to put the handles on because it's such a pain. But I can eat ice cream again, so I'm happy.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Good refrigerator for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a good refrigerator for my purposes. It was bought as a second refrigerator for leftovers and extra food prep for entertaining. It seems to cool well and it is quiet.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just perfect for a smaller home. Works great. As others have noted in reviews I’ve read the refrigerator occasionally makes a noise, not particularly off putting. Sounds like a quiet meowing. I think it’s coming from servos in the mechanism
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great for a second refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great second refrigerator I got this for my kids and when we have party’s and it has made it so much easier to know you have so much more space and something everyone can use and enjoy when it’s time for a family function
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Insignia refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good refrigerator for the price and gets the job done.
I would recommend this to a friend - Cons mentioned:Freezer
Rated 3 out of 5 stars
Returned! Could never get Ice Maker to work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Original Purchase Date was 12/16/19. December 18 - Initial Delivery. From December 18 to December 24 – No Ice was made by Ice Maker. December 27, 2019 new Ice maker was installed. NOTE: no technician was sent to determine why the first Ice maker did not work. I was told to check after 24 hours for Ice Maker to produce ice. December 28, 2019 • No Ice! • Went into store to exchange Refrigerator
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Refrigerator is a great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look and runs well. I wish I would have gotten a little bit bigger one but this is fine for now. If you have a small family then this will be perfect.
I would recommend this to a friend











