Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4705 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,705 reviews
  • Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Great refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for what we needed. I thought it had glass shelves but it doesn’t. That’s the only thing that would make it better.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge for home and garage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a large and kind of cheap for the price. Inside of refrigerator looks very organized door hase many spaces where you can keep so many water bottles or other things. Worthed for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Very quick shipping. Easy to order and set up delivery. This is our first insignia brand, so we're hoping it lasts quite a while. We love best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Does exactly what it should

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for a garage refrigerator or apartment. Door shelves are a great size very efficient. Have had about a month now - runs quiet and cools/freezes just as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Great buy. It’s for an apartment and should be perfect for what we need. Was able to buy an ice maker to add to it

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    elderly approved

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my in laws. Has just enough space for all their old people food and medication. Simple design and function with the traditional top freezer access for their convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy for the price. very sturdy fridge nice drawers, strong shelves, and very spacious.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! thank you for sharing your experience with us. Your feedback encourage us to work on different products to fit your needs. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Insignia fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good fridge amd surprisingly more room than expected. Only complaint is the funny noises it makes

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best deal!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the perfect size for my garage! It is basically for holding water and sodas. It is big enough to accommodate much more though.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great extra Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as a extra fridge in the garage to store additional food items and drinks. Quiet and fits perfectly. The installation was quick and easy by very experienced and courteous gentlemen. Can’t beat the free delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what i needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got the fridge set up it suggests you need to not put food in it for 12 hours but i had water so I gambled. It took no time at all to get cold. Large capacity and it looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Loved it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very wide from the inside .. takes a lot of food and bottles .. very clean and elegant on the outside .. never had any issues with it .. was really sad to sell it when moving.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    REFRIGERATOR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT REFRIGERATOR!! ALSO WAS THE DELIVERY AND THE MEN THAT DELIVERED IT. IT DOES NOT MAKE ANY OF THE NOISES THAT OTHER CUSTROMERS STATED HERE THAT THEIRS MAKES.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Happy with the product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work well so far service was good friendly delivery person easy-to-use a lot bigger than I thought

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    best deal under 500 dollars

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fridge under 500 dollars very spacious - however it is too big for my small kitchen, but Best Buy will exchange it for me for a smaller one. best customer service

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Surprisingly good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for one of the break rooms at work. Keeps everything cold and does not make a lot of noise doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Second Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is being used as a second one. Wire racks are ok since it’s not our main one. Has enough room.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    A loud and obnoxious piece of crap!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I hate to say it...but the reviews are true. Insignia products are always terrible, and I should have known better. This refrigerator is simply obnoxious with it's noise. It makes a whiney, mooing noise (if you own this, you know precisely what I am talking about). Not all day, but periodically throughout. If the refrigerator is open and closed multiple times in a short period or opened for an extended period of time (say 30 seconds), it is going to start whining. This is very frustrating! On top of that, the compressor buzzes and hums louder than it should. I had a tech come look at it after a few weeks of owning it and he told me the same thing. "Normal with this model". I couldn't return it and now I am debating if I'm just going to toss it and accept my loss. Best Buy, this is simply unacceptable. I take no pride in writing this review, but obviously this is an issue with your product when nearly 60 people have complained about this noise. I am unsure if I will ever purchase an appliance from you again after this. This is 600 dollars basically down the drain. Not acceptable, I'm sorry. I believe you need to discontinue this refrigerator for you and your customers sake. I urge anybody reading this to please do NOT by this refrigerator. It has been consistent at keeping my products cold and works. I can't take that away. It has been dependable and, quite frankly, it would be a solid little refrigerator if it could actually shut up throughout the day.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for taking time of your day to leave a comment about your refrigerator. We are sorry to read about the bad experience you had with your refrigerator and remember that we are always here to help you at any time you need and you can contact us at any time you need to review your case.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good fridge for the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator just to gave one in the basement. Was pleased with the size and feel like its built well. Sometimes you hear it run but I think that's normal. Works perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 4 out of 5 stars

    Fix the shelves

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelving leaves a bit to be desired. They are grooved so hard to get smaller items (beer) to stand up.

    I would recommend this to a friend