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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,706 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    KimS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my renters unit. Very affordable, efficient and spacious. I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is exactly what I was looking for. The delivery was fast and it was easy to set up. I love insignia products, they are always worth the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good refrigerador

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and it stays cold. It makes a weird noise but I think it’s normal. Buts it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Best deal for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It has so much room, everything looks so much nicer inside. The freezer makes it so easy to stack things in it. The price was real good.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good value and refrigerator keeps nice and cold and unit is solid for tenant

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Quiet and even temperature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a quiet refrigerator and after many trips to stores to look, we tried Best Buy. The Insignia is their house brand. It is quiet, cold and wonderful. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Replacement fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an existing fridge and this model fit the bill. Good looking, great price, excellence service and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    I like It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator at an affordable price. Has a lot of storage space. Wonderful quality. So far no issues

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our main refrigerator go out at the house and I needed to pick one up quickly. This fridge is a basic refrigerator with no bells or whistles, but it works great and has plenty of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    SO FAR MY FRIDGE IS GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it online and the specifications and description were spot on. Delivery guys were awesome, and most importantly, my refrigerator is the perfect size for my kitchen and runs so well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Availablity had me sold.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigerator 2 years ago in an emergency pinch for our shop and it still works perfectly. The delivery and install was done seamlessly through BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was the best value around at the time. Pleased to say it works great, large capacity, very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    DONT WASTE YOUR TIME OR MONEY!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I warn you, STAY AWAY FROM THIS FRIDGE! I know how important a refrigerator is for someone’s family. I know how much a full fridge can cost at the grocery store because I just went shopping and spent $200 on groceries that I have to throw away now. I have no idea where these five star reviews come from, but listen to the one star reviews. EVERYTHING THE ONE STAR REVIEWS HAVE SAID HAS BEEN TRUE FOR MY PURCHASE! My refrigerator is on the coldest setting, the temperature inside is in the high 60s at the moment, occasionally it will dip down into the low 50s but I need a refrigerator they can reliably refrigerate for the safety of my family and protecting my hard earned food money! There are other problems also, whoever designed this fridge did a very poor job, none of the shelves are tall enough for a gallon of milk or a large container of orange juice, you can move the shelf once but by doing that it makes the other shelf so small that you can’t even get a can of soda on it. Oh and the problem everybody’s talking about with the seals is very real. Whenever you close the refrigerator door no matter how gently the freezer door pops open, EVERY SINGLE TIME! I’ve never bought appliances from Best Buy, I very much doubt I will again, especially not anything “insignia” brand. My fridge arrived yesterday morning and you better believe I’m gonna be at Best Buy to return this. I’m not accepting another one of these garbage fridges as a replacement, I don’t have the time or money to waste on spoiled groceries. So now it’s another trip to the store, I’m sure I’m gonna have to shell out more money, and take another day off work to accept delivery of a new fridge! Back to square one. Somebody at Best Buy needs to put the brakes on this garbage and discontinue selling these refrigerators so that other families are not burden with the waist and loss of money that me and so many others have experienced!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, excellent for what I needed it for in a temporary rental. Had it a week now and it works excellent and I got an amazing deal

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    buyer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy ofthis itemworks goodreezes and kee things cool

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price. Smooth delivery and everything working as expected. Using as an extra garage fridge, excellent for all those holiday leftovers!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great good price- good buy! Delivery went smoothly too thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this fridge. It didn't break the budget and it was exactly what I needed. It's a great size for my place and my needs. Best Buy's delivery service was efficient and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Works great! Bought on sale and would buy again, lots of room in Freezer and Refrigerator. No complaints! Go buy one, you won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and utility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is used in our garage to store veggies, fruits and side dishes and works efficiently and quietly. Great buy if you need another fridge on the side to store more food.

    I would recommend this to a friend
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