Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,706 reviews
Rated 5 out of 5 stars
Good low cost, no frills option
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge delivers great value in a basic, but efficient machine. I use it as a secondary fridge. Good capacity for the size.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Spare refrigerator
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this as a spare for our garage. It is perfect for the reason we purchased.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Space
Rated 5 out of 5 stars
So far it’s great
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Haven’t had it but less than a month but very pleased so far. Lots of room in freezer & fridge.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Cons mentioned:
Shelves
Rated 4 out of 5 stars
good bASEMENT FRIDGE
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
NICE BASIC FRIDGE, UNDER 500 BUCKS, THE RACKS ARE KIND OF WEAK, HARD TO STAND UP BOTTLE OF BEER AND POP
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Best budget fridge
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great budget fridge . works well , no frill simple fridge that does the job without costing too much.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great garage refrigerator.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I haven’t had the fridge long, so I can’t speak to longevity, but it’s working fine and looks good. Lots of space for drinks. The freezer is deep. We are pleased.
I would recommend this to a friend
Cons mentioned:
Noise level, Shelves
Rated 2 out of 5 stars
Worst fridge ever
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth the money. The wired shelves hold nothing, water bottles, pop bottles you name it fall over. Very noisy and have had to have it replaced 2 times already. I guess if you want a fridge for the garage go for it, but otherwise don’t waste your money.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello there,
Thank you for taking the time to review our 18.1 Cu. Ft. Top-Freezer Refrigerator. I understand you found it very noisy and that can be annoying. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support Miguel C. https://www.insigniaproducts.com/contact-us
Pros mentioned:
Space
Rated 5 out of 5 stars
Basic Refrigerator with lots of space
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this refrigerator because I was tired of full electronic refrigerator that not working every couple months.Basic refrigerator with lots of space.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Awesome
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The refrigerator is perfect for the price. One thing is, the refrigerator makes some nutty sounds that I truly hope I get use to.
I would recommend this to a friend
Pros mentioned:
Space
Rated 5 out of 5 stars
Great buy
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had it for a few years now. Really great and so much space
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Basic Fridge
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this refrigerator to serve as a garage fridge and it has performed perfectly. Very good value.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Space
Rated 5 out of 5 stars
Insignia 18.1
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for a backup to the main refridgerator. Perfect for drinks and extra freezer space.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Great buy!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good! This was a great price and was a great add on as a second fridge.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Space
Rated 4 out of 5 stars
Very Spacious!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item was delivered on time as promised. It is very spacious and performs well.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Fridge
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lots of room inside.
Cant beat the price.
And the staff member that brought it out was incredibly pleasant
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Average
|
|
Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The freezer is much smaller than I thought. Refrigerator is spacious.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Space
Rated 5 out of 5 stars
Perfect garage fridge
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect fridge for the garage! Surprisingly, plenty of room for drinks and anything extra. Delivery was on time and set up was super easy.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 1 out of 5 stars
Made weird noises
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered 12/10/2019.(very Busy holiday with family etc) Husband thought it made weird sounds, ran constantly, warm to touch on the sides AND was costing 3xs more in electricity to run than the 20 year old refrigerator we replaced (FPL has a daily and hourly breakdown of power usage) On January 20th I call Best Buy, they have a “appliance repair” company come out and look at the refrigerator, REPAIR man says it needs a new fan.
I called Best Buy because in the owner’s manual it says “1 year warranty, manufacturers defects etc” the number it says to call is 888-bestbuy. After “repairman” says it needs a new fan. I call 888-bestbuy again and say “I didn’t buy a refurbished refrigerator, if it needs a new fan then that’s a “Manufacturer’s defect” I want a new refrigerator! The women says “ I’m not sure who authorized a repair man to look at the refrigerator, that’s an Insignia product you need to call them @877-467-4289. (Although I read her the Warranty section of the owners manual) I call Insignia’s 877 number and the man who answered says “Thank You for calling Best Buy” So I tell him the whole story, he says I’m past the 14 day exchange/ return period, I explain and read to him again.. Warranty says “replacement” if there’s a manufacturer defect. After over an hour on the phone with 5 different “agents” most of which don’t know that INSIGNIA is BEST BUYS BRAND, the last one suggested I go to the store, although I purchased refrigerator online (nearest store 20 miles away) So we drive to the store and go to customer service and the woman immediately starts the “return/exchange “ process.
We had the new Insignia delivered yesterday and when the delivery man tipped the unit onto the dolly GALLONS OF WATER spilled onto the floor! This wasn’t a fan issue it was a condenser defect. We live in North Florida, I keep my home “dry” if the humidity is high I run the air. But mostly in the winter it’s the heat.
The new refrigerator makes a little noise but it’s not constantly running. We have 13 days to decide if we’re satisfied with this Insignia refrigerator.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi! I apologize for all the hassle that this situation has caused you. We know that getting help should not be as difficult as you mention it was for you and this is why, I would like to explain that you do have 15 days to exchange the unit directly with the store, but as you mentioned, the One Year Warranty is dealt with us. To contact us directly, you can do it by clicking on the following link and then selecting if you would like to call us or send us an e-mail. Please know that we would be more than happy to assist you if you have any questions regarding your product.
Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us
Pros mentioned:
Size
Rated 5 out of 5 stars
Freezer
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect extra freezer, I love the size of it and the shelves. It’s live a fridge so it’s easy to store items.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White
I would recommend this to a friend
Pros mentioned:
Size
Rated 4 out of 5 stars
Good extra fridge
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good size for garage. I do Wish kept drinks colder.
This review is from Insignia™ - 18.1 Cu. Ft. Top-Freezer Refrigerator - White