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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 4706 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the affordability, spaciousness, size, value for money, and cooling performance of the 18.1 Cu. Ft. Top-Freezer Refrigerator. Some customers have concerns about the noise it makes, the wire shelves, and the freezer door not closing properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,706 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great fridge for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The swevice was exceptional to begin with and you know that is a Must! The fridge works gret cooled quickly and It is it not pricy for a good fridge!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    you get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice inexpensive no frills refrigerator you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not Just a Basic Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a perfect size and is larger than it appears. A good value! Never a problem with Insignia.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator for the garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is roomy and seems to work well. The door shelves are wide enough to accommodate milk and juice bottles.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was batter than I expected. Refrigeration equal throughout was even. Fits nicely into space. Plenty of space for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good as a secondary fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up in my garage during the desert summer no issues so far. Great cheap fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great garage fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we need it for. With everything that is going on we needed extra fridge storage and we thought this fridge was perfect

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice Basic Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it’s hard to beat this refrigerator. We use it in the laundry room as an overflow for our kitchen refrigerator. Works great and quiet too.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my condo. Wish it had one more storage drawer

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Garage Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable refrigerator for the garage. Happy to have this frill free addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garage Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine as a garage fridge. Arrived/delivered slightly dented on both sides. Delivery people didn’t bother to mention dents to my spouse. Figuring I’d dent it myself working in the garage, I’m letting Best Buy get away with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great secondary fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a spare fridge in the garage. IT works great and it was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Wood buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, was in stock. A easy to order and set up delivery.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the same model that I purchased a year earlier for a rental property that I have. The tenant complained that the first one was making a loud noise. The parts to fix it were not available so Best Buy offered to give me another one to satisfy the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Perfect for our garage. Highly recommend especially for the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Money saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge Great price Perfect in my garage Saved more money in the long run instead of buying coolers and ice

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Highly flawed. Steer clear.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HATE this fridge so much. Design is HIGHLY flawed. This is the extra fridge for the garage so I really wasn't picky. I just need it for the meat for the week, extra jugs of milk & OJ from the warehouse club, and to keep individual drinks from cluttering up the main kitchen fridge. I figured I'd save a little vs buying the name brand. Whether or not the fridge closes is temperamental so I had to put kid locks on it to ensure it's closed and stays that way. Shelves are stupidly spaced that things like jugs of milk or cartons of OJ are too tall for the bottom shelf. If you raise it about 6-8 inches to the next notch you will basically lose an entire fridge shelf unless you have items that are about 4 inches tall. All of the milk / juice / pint cartons need to be on the door. Because of the placement of the deeper door shelf that is designed for milk jugs the bottom interior shelf can only be about 3/4 of the way out to the edge or the door will not close. The deeper door shelf is above a slimmer shelf which you cannot see the contents of without really bending down. Then the deeper milk jug shelf cracked after 4 months from holding the 3 gallons of milk it was clearly designed for. So now if you put anything on it, it will sag just enough to keep you from closing the door. And remember can't put the milk on the bottom shelf because there's not enough vertical clearance and can't fill it out to the edge. The fridge still has the original tape in some places and I'm seriously considering ridding myself of it and buying something else. If you only have $500 to spend on a fridge then it does the basics it's supposed to. If you can, go with something else.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™- 18.1 Cu. Ft. Top-Freezer Refrigerator - White. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice a big new upgrade from my last one freezer works the best to me it has alot of space in both top and bottom shelfs

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good but small

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a small household. Works nice and keeps cold.nice fridge for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A great appliance for people just starting out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product for the price. I'm using it as a spare or extra fridge. Awesome deal.

    I would recommend this to a friend
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