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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2663 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,663 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customer sevice and timely delivery. Thank you

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service and timely delivery. Your satisfaction is our top priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator/freezer. Once it arrived I realized I wish it had handles on the front. It's a bit clumsy to open the doors.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you like the refrigerator/freezer. We appreciate your suggestion about the handles on the front, and we'll definitely take it into consideration for future designs. Your input helps us improve our products to better meet your needs. Enjoy your new appliance!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good Deal but dents easy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it but it dents too easy o hate that part but I got a great deal and a great sale and I think it’s wonderful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing Parts - Switching Door Side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I am giving this 2 stars is that the left hand door hinge that was supposed to be included with the accessory pack was missing. I called and it is backordered. How would this get backordered as you wouldn’t really order this separately since it was supposed to come with the fridge. I was advised to call back about a week later to order it. They couldn’t do it then??? I called back a week later and they ordered it. Hasn’t arrived yet (almost 2 weeks from my last call). Feels like false advertising to say this fridge door can be switched to the opposite side if the required part isn’t included as it should have been.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service was great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge and customer service! Alex and Alonzo were so accomodating and made delivery super stress free and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia bottom freezer refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size freezer. Plenty of storage in the refrigerator section. Door shelves are nice & deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I thought but works great for stays fresh longer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are pleased with the mouse pad and found it to be a great value. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to meet your expectations. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Not Yet a Month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet one month....So far so good. (We will provide updated info at later intervals).

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your initial thoughts on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification. We're glad to hear that things are going well so far.

      If you encounter any issues or have any questions as you continue to use the refrigerator, please reach out to our customer service support. We're here to help and provide alternative solutions if needed.

      We appreciate your feedback and look forward to hearing more about your experience in the future. Thank you for choosing Insignia™! -Rolf | Insignia Support  https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refrigerator unexpectedly just stop working. I came in to best buy the staff was great very helpful and i received a great deal on this refrigerator. I am so happy anf its works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST BUY WANTED TO PLEASE US

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS THE 3RD DELIVERED, BUT IT WAS A MATTER OF A DAMAGED INNER DRAWER ON #1, CRUSHED, BOX, NEVER MADE IT TO THE HOUSE #2. GOOD OLD BEST BUY #3 DELIVERED SEEMS PERFECT. THEY KEPT AFTER IT TO SEE THAT WE WERE SATISIFIED; THEREFORE GOOD, NOT PERFECT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator , it’s so quiet …love it ! Reasonable price, great quality .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re delighted to hear that you love your new refrigerator and find it to be so quiet. It’s great to know that you’re pleased with the reasonable price and great quality. Enjoy your new appliance! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Needs more dimensions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No dimensions with door open, door hits cabinet on other side of kitchen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We appreciate your feedback regarding the dimensions with the door open and understand how important this information is for proper placement in your kitchen. Your insights are valuable to us, DarylV, and we will use them to improve our product descriptions. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your refrigerator! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the refrigerator could not ask for a better unit

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you are enjoying your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification. It's wonderful to know that it meets your expectations and that you couldn't ask for a better unit. Your satisfaction is our top priority, and we appreciate your feedback. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Fridge is ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Doors slide and stick but the fridge is ok for now

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. I'm sorry to hear about the issue with the doors sliding and sticking. It's good to know that the fridge is otherwise meeting your needs for now. If you need any assistance or tips on resolving the door issue, please don't hesitate to reach out. Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Best refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best investment we love the was it dings when left open

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you consider this the best investment. It’s great to know that you love the feature that dings when left open – it’s designed to add convenience and peace of mind. Your satisfaction is our priority, and we appreciate you sharing your positive experience. Enjoy your purchase!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Nice and Affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quite a good appliance to have at home its very reliable and it definitely has a better way of letting you know when the fridge is left open than hearing a loved one yell at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent small refrigerator. Love it this far. Highly recommend to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator ! Quite , lots of space and good looking !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that you find the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator to be great, quiet, spacious, and good-looking. Enjoy your new refrigerator! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge looks good and best brand insignia the best

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you are pleased with the fridge's appearance and performance. Your satisfaction with Insignia as a brand means a lot to us, and we appreciate your support. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    The Perfect Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with my purchase from Best Buy. I will be shopping for other household appliances. They have the best deals and their prices fits anyone budget

    I would recommend this to a friend