Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2663 reviews
(2,663 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Affordable and accessible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, and affordable, and the size is good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're thrilled to hear that you find it to be of very good quality, affordable, and the right size for your needs.
If you encounter any issues or have questions about your refrigerator, please don't hesitate to reach out. We're here to help and ensure you have a positive experience with our products. Your satisfaction is our priority, and we appreciate your support.
Thank you for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 3 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok , it came with the door handle on the wrong side which meant I could not use it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great value and looks great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what I needed to do and it is a great value and looks very sleek!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the fantastic review! It's great to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification is ticking all the boxes for you. Efficiency and sleek design for a great value—what more could you ask for in a refrigerator? If you have more to share or need anything else, feel free to reach out.
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Rated 5 out of 5 stars
Great first time fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome, really happy with my fridge and the quality of build
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Cesar! Thank you for your feedback! We're delighted to hear that you're really happy with your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that it's working awesome and that you're pleased with the quality of the build.
If you have any other thoughts or need further assistance, feel free to reach out. Enjoy your new fridge! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was perfect for my garage. It keeps all my items nice and chill
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, ShannenC, for your feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're delighted to hear that it fits perfectly in your garage and keeps all your items nicely chilled. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 4 out of 5 stars
Great fridge, horrible delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great! Delivery was horrible. Item arrived two hours later than the "window" of delivery. The delivery people were in a hurry, didn't install the ice maker like they were supposed to, didn't level the fridge, and dinged up my front door during delivery.
I would recommend this to a friendRated 4 out of 5 stars
sides of the refrigerator got very hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sides of the refrigerator got very hot when the unit was running. After it got to temperature, then sides got to room temp.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, NancyL. We're glad to hear that the sides of your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator returned to room temperature after reaching the desired cooling level. Your feedback is valuable and helps us understand how our products perform in real-world conditions. Thank you for helping us improve, and we hope you continue to enjoy your refrigerator! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Best refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator its so fabulous,. I never had one of these, n i love it...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your enthusiasm for the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator! It’s wonderful to hear that you love it and find it fabulous. Enjoy your new refrigerator! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. A year later and it still works great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is still working great after a year. It's wonderful to know that it's been a reliable and efficient addition to your home. We appreciate your support and hope you continue to enjoy its performance! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Best refrigerator/freezer purchasse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator/freezer fits PERFECTLY into the space I have allotted for this kind of appliance. It serves my purpose and I'm grateful that my son found this ad.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well designed fridge + gets very cold, one issue is that taller items might not fit in the lower shelf and have to be laid down, but otherwise great fridge for the money.
I would recommend this to a friendRated 5 out of 5 stars
Insignia refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Insignia refrigerator. I love the Energy Star feature and the bottom freezer.
I would recommend this to a friendRated 5 out of 5 stars
Shop owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice value for the money easy pickup friendly service
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're pleased to hear that you found our product to be a great value for the money and that the pickup process was easy. It's wonderful to know that you experienced friendly service. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Rated 4 out of 5 stars
Great so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great fridge. A little louder than my last one, but not too loud. I just never noticed the motor running on the last one and I have heard it with this one. Seems to work great though. I’ve had it a little over a month or so.
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! Spacious not too big or too small. delivery was great and smooth.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful review! We’re thrilled to hear that you love your new Insignia™ Bottom Freezer Refrigerator. It’s great to know that the size is just right for you and that the delivery process went smoothly. If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Excellent Value and product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We live our new Insignia Refrigerator…it fits perfectly in the spot we had available. Ease of installation and speedy delivery.
I would recommend this to a friendRated 5 out of 5 stars
Happy with my purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Shelf and drawer space is massive...much larger than I expected. Would recommend!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your positive feedback on the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel. We’re thrilled to hear that you’re very happy with your purchase and that the shelf and drawer space exceeded your expectations.
Your satisfaction is our top priority and your recommendation means a lot to us. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Excellent for small kitchen!!!
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Igsinia product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this product really amazing product and affordable
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that you find the product amazing and affordable. Your recommendation means a lot to us. If you have any other thoughts or suggestions, we’d love to hear them!
Keith | Insignia Support















