Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- SKU:
- 6467055
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
Looks beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but sometimes I hear a random noise, not sure if it’s normal. I’m keeping an eye on it.
I would recommend this to a friendAwesome fridge for the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the price . Only complaint is it doesn’t have a cheese drawer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MoeD! Thank you for your feedback on the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification. We’re glad to hear that you find the refrigerator great for its price.
We appreciate your suggestion about the cheese drawer. Your feedback is important to us as it helps us understand our customers’ needs and improve our products. We will definitely take your suggestion into consideration for future product designs. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Reimbursement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the refrigerator. However, I paid for removing the old one and they did not remove it. How do I get reimbursed for this charge?
I would recommend this to a friendPoor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the worst appliance I have ever purchased. There is an open water reservoir in the back that can get full quickly and it will leak all over another section of open wires and/or all over your floor. If you are looking for a refrigerator I would strongly urge you to not get this one, I would not recommend to anyone,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest review. We’re very sorry to hear about your negative experience with the appliance. The issue with the open water reservoir and potential leaks is concerning, and we understand your frustration. Your feedback is valuable, and we’ll address this issue to improve our products. We appreciate your support and hope to provide a better experience in the future. Keith | Insignia Support
Good delivery guys !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys who delivered the new freezer were kind, professional and very quick and very strong.
I would recommend this to a friendUpset coustmer ! And dis satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not at all happy with the service I’ve gotten the appliance does not do sale what i expect your service guy is rude after the sale I feel I don’t matter since you got my money
No, I would not recommend this to a friendNew refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I would definitely buy this brand again. The delivery personal were very nice and patient and explained everything well.
I would recommend this to a friendGreat value for the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is quite nice. Very roomy with large glass shelves. Doors have shelves that easily hold my beverages and other bottles.
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks good without the high cost. Fit perfectly!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is working great for you and fits perfectly. It's wonderful to know you're pleased with its performance and appearance, especially at a good value. We appreciate your support and hope it continues to serve you well! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Incredible buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME refrigerator. No complaints at all. Its the same size as what we had before only this one had WAY MORE storage capacity. Love it.
I would recommend this to a friendPleasant Surprise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge although it didn't come with an ice bin still a great deal for the price and perfect fit for a townhome!
I would recommend this to a friendDoor hinge issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door won't close properly. Geek Squad has been here three times it works for a few days and it goes right backbto not closing properly. Call four to geek squad next week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the ongoing issue with your door. We understand how frustrating it can be to have repeated problems despite multiple service visits. Your insights are important to us, and we will take them into consideration for future improvements. We appreciate your patience and are committed to resolving this issue.
Keith | Insignia Support
Frig
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the first one arrived quite damaged and this one only had a ding that you wouldn't see once installed and they were uncrated at our home so how does this happen good value
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter. She is absolutely loving it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that your daughter is absolutely loving the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. If you have any other comments or need assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge I was so ready for an upgrade and the set up with the fridge on top and freezer on the bottom works great for me .
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Huge freezer and it doesn’t run all the time!
I would recommend this to a friendBest purchase I made
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never purchased an appliance from here before. So glad I did! The fridge works fantastic.
I would recommend this to a friendHappy with new refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service/delivery. Works as expected and looks good. I bought it as a second refrigerator to have in our garage
I would recommend this to a friend3rd time’s a charm
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time it was delivered, it was broken inside. Then they came and replaced the fridge but used the door and the drawer from the broken one (?!). Then I noticed ice on my bags in freezer only to realize that the drawer wasn’t closing. And then they delivered a new one, this time they didn’t combine old and new parts. It’s working, I like it, I would give it more stars, but because of all of these, just 3.
I would recommend this to a friendbest affordable fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfectly working fridge. the inside is amazing and fantastic. will recommend it over and over again.
I would recommend this to a friend