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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2666 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,666 reviews
  • Rated 5 out of 5 stars

    fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the delivery service dented the fridge and i they contacted customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Looks great. Works great. Happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We’re delighted to hear that you love the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It’s fantastic that it looks great and works well for you. Your happiness is our priority! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price. Never had a fridge with a door open alarm. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product we just love it one of the best purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Frig. I would recommend it to a friend.. very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fitment. Would recommend to anyone. Insignia brand not too bad overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GlennG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality and customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as described would buy as a gift to others!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator is meeting all of my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic shelves appear less sturdy than previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refer for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. No issues or problems at all. Good option for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option for a "second" fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator provided all the features we needed for a "second" fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it and the man who installed it was great and very helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I DREAD THIS PURCHASE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item with hopes of replacing my Samsung refrigerator. This has got to be the biggest mistake ever! This thing sounds like it’s gulping water from the ocean. It’s super loud and aggressive every time you close the door. The door shelf is broken and won’t stay in the slot. I called them about this and nobody showed for the repair appt. I’m stuck with a loud damaged purchase. I reported them to the BBB for not sending someone to repair or replace this thing as well as nobody ever called to reschedule the no show appt. I’ve called several times since the delivery and no one has come to check. SAVE YOUR MONEY! GET A DIFFERENT BRAND! BEST BUY DOESN’T CARE AFTER THEY DELIVER THIS TRASH TO YOU!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello RaqS,
      Thank you for taking the time to review our Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator - Stainless Steel. We're very sorry to read you are experiencing this issue with one of our products. We would be more than happy to check your options. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my friend for his birthday gift and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate and get one !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge at a great price with owesome look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bottom freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my son but he loves his refrigerator, especially the bottom freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bottom right corner was damaged right out of box, not the fault of delivery people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator for when you don't have a lot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price for a great product. highly recommended.

    I would recommend this to a friend