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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2594 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,594 reviews
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful and does not show fingerprints. It is spacious and, I don't hear it running. It has great storage in the top and the freezer is spacious also. Perfect appliance for your kitchen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the wonderful feedback. We’re happy to hear that the refrigerator is not only beautiful and fingerprint-resistant but also spacious and quiet. It’s great to know the storage layout is working well for you and that it’s a perfect fit for your kitchen. We truly appreciate your support.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    My dream come true

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exact fridge I was looking for. At an incredible price. This baby is roomy yet compact to fit in my small kitchen. Extra roomy refrigerator and massive door storage. Bottom freezer is so convenient with 2 large drawers that pull out independently. Silent partner delights me every time I open it to get something. Rock steady temps are icing on the cake.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review, Greenbugguy! We're delighted to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is your dream come true and fits perfectly in your kitchen. It's great to know that you appreciate its spacious design, convenient bottom freezer, and rock-steady temperatures. If you have any questions or need further assistance, feel free to reach out. Enjoy your new fridge! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Insignia 18.6 cu ft Bottom Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 18.6 cu ft bottom freezer is an excellent purchase. Very spacious and temperature regulators to adjust as required. It looks sleek, and the bottom freezer is spacious and dual-purpose space for meats and fruit.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, IngridC! We're so glad you're enjoying the spacious design and sleek look of your new refrigerator. Great to hear it's meeting your needs with both style and functionality!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Modern Looking Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is only several months old but is operating properly. No issues at this point. Like the modern design and interior lighting. The bottom freezer is easily accessible. Plenty of room in the upper section for your cooling needs and gallon door storage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is operating well and meeting your needs. It's great that you appreciate the modern design, interior lighting, and the accessibility of the bottom freezer. We're glad to know there's plenty of room for your cooling needs and gallon door storage. We appreciate your feedback and hope you continue to enjoy your refrigerator. If you have any questions or need further assistance, feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator is great. I love the look and style. The bottom freezer is great and the inside has lots of space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We’re glad to hear the refrigerator is working great for you and that you’re enjoying its look and style. It’s also great to know the bottom freezer and spacious interior are adding to your satisfaction. We appreciate you sharing your experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great compact refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent minimalist refrigerator. Solid design. Perfect size and dimensions for its destined location in a small kitchen. Used in a vacation home and it works great. Much more ergonomic and user friendly with the bottom freezer design. Definitely less stain to access more commonly consumed items.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your review, HankORiffic! It's wonderful to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator fits perfectly in your vacation home and offers a user-friendly design. The bottom freezer layout is indeed great for easy access to frequently used items. If you have any questions or need tips on maintaining your refrigerator, feel free to ask! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Size Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, plenty of space in freezer and refrigerator. Wanted a freezer on bottom. Damaged on bottom backsides (forklift crushed corners). Delivery brought inside, didn't say anything and left. Then I noticed a 14 1/2 inch scrape along the top, paint missing about 2 1/2 " wide. Gift card offered was ridiculous to keep as is with all the damage, Had to have exchanged set up, took 2 half days off work, Second time they took the doors off, delivery went fine with no damage.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Jodie, for your glowing review! We’re thrilled to hear you enjoyed our Refrigerator. We can’t wait to welcome you back soon! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Very Happy Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bottom freezer refrigerator has plenty of room in both compartments. Nice clean lines, easy to clean and the price is fabulous! Best Buy's delivery team rocks! They arrived on time and set our fridge in place, took away the box and plastic wrap and were so helpful and friendly. Easiest appliance purchase ever!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice refrigerator it run great. It have option to add an ice maker on it. I added one to mines and it also run great. Have a lots of space inside. I highly recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality for a Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot if people don’t consider Insignia to be a good brand. They tend to think of it as a knockoff brand or Best Buy’s Great Value. All I can say is this is definitely a good fridge. It has a very sleek and modern look with very nice LED lightings. Easy to use and responsive controls for temperature. Very spacious inside even thiugh it being 18.6 cu ft. The best part about this fridge is that it does not break the bank. If youre looking for a solid fridge with a modern look but dint care for the extra bells and whistles such as a water dispenser or ice maker, this is the fridge for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great second refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent second refrigerator, works well. I like having the freezer on the bottom. the delivery and setup and removal of the old refrigerator was smooth and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    ***IMPORTANT READ FOR REVERSING DOOR***

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it's a great refrigerator. This is a spare in our garage. Very spacious and fits everything we need it to. Cools up quickly and runs quiet. The only thing to mention as many others have, is about reversing the door opening. The instructions would lead you to believe there is a separate part for the left opening middle. There is not, so don't start calling looking for one because the middle right one is reversible. The pin on the middle hinge/bracket is reversible by using a flat head screwdriver to back it out and flip it the other way and then install the bracket on the left side. Here is a link to a video someone did that and explains it (https://www.youtube.com/watch?v=7V4sR-GB-8k&t=26s). Fortunately, I do read instructions and believed there should be another bracket, but you use the right-side bracket instead and just reverse it with the pin facing upwards (of course after removing the pin and re-installing opposite of what it was. It only took me about 5 minutes to do and was very easy once I knew what needed to be done. The convenience of the pull-out bottom drawer was a deal maker for me along with the price (which was on sale when bought). For only 18.6 cu. ft of storage, this refrigerator holds a lot compared to the 25 cu. ft (side-by-side) one it replaced. Quality seems to be sufficient, and the LED lighting is a great feature and bottom drawer pulls smooth. We'll see how long this one lasts as the one it replaced lasted over 20 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grateful for my new Insignia!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly pleased with Best Buy and the service I received. I ordered this awsome Insignia that I was long overdue for a new fridge!! First off it was on sale great price and I was able to schedule the delivery in two days which was a blessing as I had wasted money on throwing out food. Delivery was awesome and so is my new fridge!! Love the bottom freezer and everything esle so much space! Runs perfectly!! Thank You Best Buy!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Reading this brought a smile! We’re genuinely glad the fridge—and your whole experience—was such a win. From the perfect timing to that spacious bottom freezer, it sounds like everything aligned just right. Thanks for trusting Insignia and Best Buy to help you bounce back and keep cool! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old fridge died, so I bought this insignia. Love the bottom freezer. Other people stated that it got "hot" and made a weird noise, but mine does not do that. Was a little hot after first plugged in, but cooled down and has not gotten hot since. I've had it about a month and no issues or any weird noise at all. Storage space is excellent! Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Sleek and modern design. Perfect for my 2 bedroom home. Well-lit inside and lots of shelving. Great appliance. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Looks good works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works great. Plenty of space in bottom freezer and in top if fringe. Delivery was quick and easy and service was friendl.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia 18.6 cu.Ft. Bottom Freezer Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it!!! absolutely excellent product and very quiet. I love that the freezer is on the bottom which make it easy to see clearly all your stuff in and also is energy saver

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Lots of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is a great choice for its sleek stainless steel design and efficient use of space. The bottom freezer is convenient, and the ENERGY STAR certification ensures it's eco-friendly and cost-effective. It runs quietly and cools evenly, making it a reliable addition to any kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Plenty if room for my needs. Quiet and looks good in the ktchen

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind review of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're so happy to hear that it offers the space you need, runs quietly, and looks great in your kitchen.

      It’s always great to know when a product checks all the boxes—functionality, style, and performance. We appreciate you taking the time to share your experience! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Spacious for small size refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel body is quite thin and fragile. We damaged it coming through a doorway even though it was entirely wrapped in bubble wrap. It gurgles after you close the door. It is well lit and spacious inside and is short in height for tight spaces . I love the freezer on the bottom. The quality is fair, about what you would expect for this price. Delivery was unavailable to us.

    I would recommend this to a friend