Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2594 reviews
(2,594 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Overall performance, Size
Rated 5 out of 5 stars
Great Value!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge for the money. Most new fridges are too large for our current cabinet layout but this just barely fit. Very nice looking and works as it should.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you find our fridge to be a great value for the money and that it fits well within your current cabinet layout. It's wonderful to know that it looks nice and functions as expected. We strive to provide high-quality products that meet your needs and enhance your living space. Your satisfaction is our top priority, and we appreciate your support. Keith | Insignia Support
Rated 5 out of 5 stars
BEAUTIFUL & Affordable!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot beat the price for what you receive . This is such a Beatiful Fridge It makes the space I put it in look 10 times better Very sleek - cool lights and plenty of room
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase, the refrigerator is very quiet, i like the botton draw freezer. The sides do get hot, but this is how the newer models dissipate heat. I noticed it has a tight seal on the doors but this hepa equalize the heat and difference in pressure when you open the door (occurs more when the outside temperature is really warm). Ample space in the fridge. I did purchse the Bb 5 year plan in case.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Super Accessibility
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a petite older woman looking for not only a larger refrigerator but one which had more accessibility this bottom drawer freezer design ticked all the boxes. No more exhausting bend overs to reach the produce drawer. No more frozen food avalanche from inadequate freezer capacity in my former top freezer frig. Loving the extra drawer in the freezer. Super quiet. Great decision.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the **Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator**! It’s fantastic to hear that the design meets your accessibility needs and has made your kitchen experience more enjoyable. The bottom drawer freezer is indeed a great feature for easy access, and it’s wonderful that you’re finding it quiet and spacious. Your insights will surely help others looking for a similar solution. If you have any further questions or need assistance, feel free to reach out! Enjoy your new refrigerator! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Insignia 18.6 cu ft Stainless Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has been a pleasant surprise. It is a very nice looking refrigerator with the stainless and handleless design. Inside there is plenty of space and organizes efficiently allowing you to easily see the contents. The bottom freezer is large and allows you to store your frozen food using the convenient drawers. It's quiet and easy to clean.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MatH! Thank you for your wonderful feedback on the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel. We are delighted to hear that you find it pleasantly surprising and appreciate its design, spaciousness, and efficiency.
Your positive comments about its quiet operation, easy cleaning, and convenient drawers in the bottom freezer are greatly appreciated. We strive to provide our customers with high-quality products that meet their needs and exceed their expectations.
Thank you for choosing BestBuy. We look forward to serving you again in the future. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Insignia 18 cubic ft
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerador we love it. It has the perfect size for of our space limit its not noisy at all
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great size fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size for additional fridge, spacious, looks compact and sleek design
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MarcelaT! Thanks for the great feedback—glad to hear the fridge fits your space so well! That sleek, compact look with all that room inside really is a win. Enjoy your new fridge!
— Shiela | Insignia Support
- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Fits out small apartment size kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits out small apartment size kitchen Very well ! But still has a lot of space for all of our food . I love how the freezer is on the bottom it really makes a difference . Delivery was great no damage or anything . I am hoping this fridge lasts me for years to come.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Customer reviews won me over
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous positive reviews by Best Buy customers were excellent selling points for the Insignia bottom freezer refrigerator. It's quiet, offers plenty of storage for a mid-size fridge, easy to clean, with a comfortable, well-lighted interior. The bottom freezer is a roomy bin, similar to a deep freeze. The price can't be beat. Here's hoping it will last a long time.
I would recommend this to a friend - Pros mentioned:Capacity, Design, Overall performance
Rated 5 out of 5 stars
A definite buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the top refrigerator, saves on my back from bending over. It's roomy and works very nicely
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Super quiet, well made, and well designed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A super quiet, well made, and well designed refrigerator. It is a newer type design in the way it cools which makes it almost silent, it has no blower. The heat is vented from the sides of the box itself. There is ample room inside with smooth glass shelves. The bottom freezer is great, and it also has a light.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Rated 3 out of 5 stars
ICE MAKER NOT INCLUDED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has a photo of an ice maker and then in small font on the photo it says ice maker not included. I didn’t notice the small font and was frustrated to find out I had bought a fridge without an ice maker and had to use up more time and money if I wanted an ice maker. Customer service did okay with resolving the issue, but the whole process took up a lot of time and caused a lot of frustration. So far the fridge is working well, seems pretty spacious, Is quiet and looks good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that the refrigerator is working well for you, offering ample space, quiet operation, and a sleek appearance. We understand the importance of clear communication regarding product features and will take your comments into consideration to improve our future listings. Your patience and understanding throughout the process are greatly valued. Jeth | Insignia Support.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice refrigerator.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. More storage than I expected. Looks nicer than the online pictures. Quietest refrigerator I've ever had. The only thing I would have liked to be different is I wish there was a slot on the side of the door for opening. Has one on the top and the bottom. Can be a little awkward opening the door. Plus they ran it on sale for 130 dollars less than I paid for it about a week after I bought it.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge ; spacious , great temperature, my bottom freezer freezes really well and all my groceries last better . I recommend this fridge .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're thrilled to hear that you love its spacious design, great temperature control, and efficient freezing capabilities. It's fantastic to know that your groceries are lasting longer and that you're happy with your purchase. Your recommendation means a lot to us. If you have any more insights or experiences to share, we'd love to hear them! Jeth | Insignia Support.
- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Great Fridge!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older home so trying to fit it through tight doorframes was why I purchased it in this size. I love this fridge. I previously had a French door type and it didn’t hold much of anything. This fridge is perfect for a small family like ours. It holds a lot of food. I generally don’t have a lot of leftovers when I cook so I need to keep a general inventory on hand for our meals and it seems to keep up with the needs of our family. One thing thing to mention is that if it dings it will be noticeable. I found a small dent on the side of the door it’s very small but like I said noticeable. I didn’t worry about it though because my old fridge was going bad anyway so I just needed to keep my food cold. I didn’t think it was worth returning for something my kid will probably end up knocking into and causing with her skates or something sooner or later anyway. I also opted to not get the ice maker. I’m accustomed to just buying a large bag though the drive-thru that way i don’t have to worry about filters and noise; Plus I have more space in my freezer for food.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Wonderful addition to our kitchen! The modern look is quite esthetically pleasing, and you cant beat the price. Everything you need is within eye sight and the side cubbies are many and large.
I would recommend this to a friend Rated 5 out of 5 stars
LOVE LOVE this refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is the easiest especially for a elderly person to use, freezer on the bottom. My last one I purchased had freezer on top it required bending over all the time to get in the shelves especially towards the back....this one is perfect everything is at your reach.....so happy I found this one
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Good size fridge for smaller home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm truly enjoying this new fridge, especially since I have back problems, no longer have to bend down to look for items in back. My home is small, so this fridge was a good fit. My prior fridge was the old fashion type, freeze on the top. Also keeps food at proper temp, has different levels to adjust for winter and summertime. Cannot go wrong with the price and applied no interest for 12 months. Thanks!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We are delighted to hear that you are enjoying your new fridge and that it has made a positive difference for you, especially with your back problems. It's great to know that the fridge fits well in your small home and offers the convenience you need. We are pleased that the temperature settings are meeting your needs throughout the year and that you found the price and financing options favorable. Your feedback is greatly appreciated, and we look forward to continuing to provide you with products that enhance your daily life.
Keith | Insignia Support
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Works well for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OVERALL LIJE THID REFRIGERATOR FOR THE PRICE. BIG ENOUGH FOR MY NEEDS , BUT IF YOU'RE LOOKING FOR THE FOLLOWING, YOU WONT FINF IT." DOOR HANDLES, JUST NOTCHES IN THE TOP/BOTTOM OF REFRIGERATOR DOOR. SAME WITH THE PULLOUT FREEZER DRAWER. ONLY ONE MOVABKE SHELF. BIND NOT MSRKED FOR FRUIT OR VEGETSBKE EITH CORRESPONDING CONTROL FOR LOW OR HIGH HUMIDITY. S.S.NOT FINGERPROOF. I DO LOVE DEEP SHELVES ON INSIDE DOOR--HOLDS LARGE BOTTLES. INTERIOR LIGHT TOP AND BOTTOM. MOST OF THE "HAVE NOTS" IN HIGHER PRICED REFRIGERATORS. AND UNIT IS VERY QUIET. ITS PERFECT FOR A 2ND REFRIGERATOR OR IN MY CASE, VACATION HOME. THE "HAVE NOTS" I DAN LIVE WITH AS FOR THE HANDLESS DOORS, ITS NOT SO EASY FOR LITTLE KIDS YO OPEN, IF THAT'S A CONCERN OF YOURS.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
6 months in no conplaints
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great storage, very quiet and easy to clean. Great price for the quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, Sweetee! We're thrilled to hear that you're loving the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification. It's wonderful to know that the storage, quiet operation, and ease of cleaning have met your expectations. If you have any other feedback or need assistance, feel free to reach out. Enjoy your new refrigerator!
- Shiela | Insignia Support















