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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2613 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,613 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    - Compact Size, Impressive Capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator exceeded my expectations. It’s slightly smaller than my previous one, but its interior layout is far better designed. Despite having a significantly larger freezer, it holds a surprising amount overall. The main compartment feels a bit shallower, but the door storage is much more spacious. As a result, it accommodates more items and makes them easier to see. Plus, it’s extremely quiet. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly such a great product for the cost! Love it so far. Ample space and beautiful design. The only reason I am not giving 5 stars is because sometimes it hard to open the door, specifically when you had just closed it. Something with the air suction maybe? I’ve had to use 2 hands before. And sometimes there’s a random noise that sounds like water gurgling? But not often. Other than that, no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dependable and Spacious

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great, keeps everything cold, and has plenty of space for storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for older couple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with freezer on bottom and refrigerator on top, so less bending, for older couple. Lots of door shelves. Nice looking. Many compartments to organize and be able to find things. Easy to set temperature and little need to vary. Good 'sale' price for a quality refrigerator. Follow up service to keep door from swinging open was effective and much appreciated.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We are thrilled to hear that you and your partner are enjoying the design and features of our refrigerator, especially the bottom freezer which certainly makes it easier for our valued older customers to access their favorite items without excessive bending.

      It’s wonderful to know that you find the organization options, such as the numerous door shelves and compartments, helpful in keeping your food items easily accessible. We strive to create user-friendly appliances, and your comments about the temperature settings and overall quality reaffirm our commitment to excellence.

      We also appreciate your acknowledgment of our follow-up service regarding the door swing. Ensuring that our customers have a positive experience with our products is a top priority for us, and we’re glad we could assist you in this area.

      Thank you once again for your kind words and for choosing Insignia. If you have any further questions or need assistance, please don’t hesitate to reach out. BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable fridge quickly as ours broke down. Very pleased with this one. It is reliable and has the perfect amount of space for our use. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this fridge, delivery was quick and they were gentle with it. It got cold right away. Love that the freezer is at the bottom and the fridge has so much space! It’s amazing!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Jennifer! We're delighted to hear that you love everything about your Insignia™ Bottom Freezer Refrigerator. It's great to know that the delivery was quick and handled with care, and that the fridge got cold right away. We're glad the spacious design and bottom freezer are meeting your needs.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, delivery went well and it was easy to change the direction the door opened. The unit is quiet and easy to adjust temps.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KellyP we’re so glad to hear you’re enjoying your new Insignia™ bottom freezer refrigerator! It’s great to know the delivery went smoothly and that the reversible door feature made setup easier for you. We designed this model to be both quiet and user-friendly, so your feedback on the temperature controls really hits home. Thanks for choosing Insignia™ to keep things cool in your kitchen! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Solid inexpensive fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid, inexpensive fridge. The benefit for us was that we had a relatively small space for a fridge, while also still wanting the bottom-freezer function. It has a few features missing that we may otherwise prefer but can live without (like a cheese/lunchmeat drawer). One downside we've noticed is that the door can sometimes not close completely if you don't give it an extra push. Minor, since it doesn't happen all the time, but something to be aware of.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Great Budget Friendly Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my old fridge of 23 years finally died, I had to quickly get a new one. This one here is not overly expensive as other brands and stands toe to toe with them.Take off the label and you wouldn't know the difference between other models. Has great space, makes little noise compared to my old one, and no more frost growing in the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Refrigerator-Freezer for Small Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This relatively small Insignia refrigerator (18.6 Cu.Ft.) with a bottom freezer fits perfectly in my basement and is excellent. It meets my needs as an additional refrigerator and I especially like the pull-out drawer in the bottom freezer. Delivery was professional and efficient and arrived on the scheduled date. Overall, it's beautiful and works as it should. I have no complaints and recommend it to anyone who need an extra or relatively small refrigerator-freezer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your excellent review of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification! We're so pleased to hear that it fits perfectly in your basement and is serving your needs as an additional refrigerator.

      It’s great to know you’re enjoying the pull-out drawer in the bottom freezer and that the delivery experience was smooth and on schedule. We’re especially happy to hear that the refrigerator is both beautiful and functional — just as it should be!

      Your recommendation means a lot to us and to other customers looking for a compact and efficient refrigerator-freezer. If you ever need assistance, we’re always here to help! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Value, Lots of Space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, and tons of space. We never have to worry about not fitting everything we need. It's also a great price compared to what you could pay for other refrigerator brands.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback. We are delighted to hear that you are enjoying the quiet operation and spacious design of our refrigerator. It's great to know that it meets your storage needs and offers excellent value compared to other brands. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! So much room in it! Also it is very quiet, and seems to be built very well. We could not be happier with this purchase so far. Purchased the refrigerator, optional ice maker, and paid extra to have them delivered. Also paid to remove the old one. Made the decision to also purchase the 5 year warranty. All in it cost $1160 after tax. Seemed like a no brainer to us.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the positive feedback! We're thrilled to hear that you are enjoying your new refrigerator and that it has exceeded your expectations in terms of roominess and quiet operation. It's great to know that you found the build quality to be top-notch. Your decision to purchase the optional ice maker, delivery service, removal of the old fridge, and 5-year warranty certainly seems like a wise investment based on your overall satisfaction. We appreciate your business and hope your new refrigerator continues to bring you joy for years to come! Keith | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    better than expected (so far)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my last fridge, this one is so quiet. It also is designed better so it provides alot more room for items. The bottom freezer is the better choice. the fridge body does heat up for that initial acclimation, but after that it runs at a normal temperature. I suggest letting it initially run at the single "snowflake" setting overnight when you first plug it in. Then hitting the second snowflake the next day. I do not believe the third snowflake is necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge for our garage. Size is perfect and it looks sleek and contemporary. Plenty of space in the freezer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been loving the size of this fridge! Holds so much and it’s all easy to find!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, we were skeptical since it was the cheapest we could find between best buy and home Depot, but it works great and stays very cold

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ms. Valdez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working excellent and is quiet and maintsins the foods fresh and cool and the freezer keeps everything frozen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jval,

      Thank you, Ms. Valdez, for your thoughtful review! We're so glad to hear your refrigerator is running smoothly, keeping your food fresh and your freezer items perfectly frozen. Quiet performance and reliable cooling are exactly what we strive for. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Very Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the quality and storage capacity of the refrigerator. The shelves are robust and do not seem likely to break when items are placed on them. There is ample space in the refrigerator compartment to accommodate various sizes of containers, bottles, and cans. The freezer area provides sufficient storage for a small family. The stainless steel finish resists fingerprints effectively. I would highly recommend buying this refrigerator and would choose to buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Insignia Fridge Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a champ. The shelves and bins are adjustable, so I can customize the layout to fit whatever I need to store. And let me tell you, this thing runs quiet. I barely even notice it's there, which is saying something because my last fridge sounded like a jet engine taking off every time it kicked into gear. Overall, I'm really happy with my purchase. It is reliable, spacious, and looks darn good in my kitchen. If you're in the market for a new fridge, definitely give this one a look.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing fridge ever!!!! Keeps stuff very cold and has soooo much room!!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for the enthusiastic feedback, StaceyA! We're absolutely delighted to hear that your new refrigerator is exceeding expectations with its spacious design and excellent cooling performance. It’s always exciting to know when a product brings that kind of joy and convenience to everyday life—thanks for sharing your experience! Jeth|Insignia Support. BBY-ExBrand_Insignia