Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2615 reviews
(2,615 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, spacious, compact and stylish. Very good for the price.
I would recommend this to a friend Rated 5 out of 5 stars
Fridge that does fridge things
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does exactly what you need it to (like making not-cold stuff cold, and keeping cold stuff cold), doesn't do things you shouldn't expect it to do (like writing a doctoral thesis or taking your children to school for you), and it isn't stupidly expensive for seemingly no reason. It doesn't have an ice maker or a water dispenser, which is actually amazing if you don't want to worry about a water line spontaneously exploding at 11pm and flooding your entire kitchen for hours until you wake up in the morning and step barefoot into the puddle of water that has been rotting your subfloor for hours. It's stainless, so it matches other stainless appliances. Plus, it has the freezer drawer on the bottom, so you can actually see what's in the refrigerator without having to bend over and probably herniate a disc while you get a Diet Coke.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed and humorous review of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We’re glad to hear that it’s meeting your expectations and that you appreciate its practical design and features. Your insights about the lack of an ice maker and water dispenser are particularly valuable for other customers considering this model.
If you have any further feedback or need assistance, please don’t hesitate to reach out. Enjoy your fridge and those easy-to-reach Diet Cokes! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Replacement Frig in garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I am not thrilled about the delivery, I am very happy with this refrigerator. I have had Insignia before and I was happy with it. This refrigerator is replacing one that was in my garage that died along with all of my food in it. I love the bottom freezer. The interior lighting is strategically placed and the shelving is set up for ease of use. I am happy with this purchase. Thank you Best Buy for a great price and a great product. I love Best Buy for pricing and service.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and holds a lot, dependable, cools excellent, great for 2nd frodge, reversable door.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little leary due to a review that said it was noisy, another said it was only noisy at first, but the price was right and the configuration with the bottom freezer drawer was just what i was looking for. it is perfect for my smaller kitchen. AND, I love the refrigerator part at eye level. It has been (after a month use) totally quiet. It is so quiet I wondered if it was even working at first. The upper doors hold a lot, two deep. and the shelves are spacious. Now I can see everything. I am very happy with this refrigerator.
I would recommend this to a friend Rated 4 out of 5 stars
Pretty good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the bottom freezer, it's pretty spacious, and it's really nice having everything in my fridge more reachable since I'm in that more than I am in the freezer. The one issue is that sometimes the freezer seal doesn't seal all the way without really pushing on the door. You don't notice this unless you open the fridge to double-check, which I do now to ensure that it's properly sealed. I'm not sure if it's a problem with just mine or a widespread issue. Temperatures are a little off from what the manual says they are, but maybe that's because mine isn't stocked full all the time. The fridge sits at 36-37 degrees on the highest setting, and the freezer sits around -9 on the medium setting. It was really quiet at first, but it has gotten a little louder over the last two weeks. Although not loud enough to be annoying or anything. Certainly quieter than my old fridge. Surprisingly, I have not noticed a difference in my energy usage, considering my old fridge was almost 30 years old. Overall, I think it's a good fridge, which will hopefully last a long time, even if I do end up having to fix that freezer seal at some point.
I would recommend this to a friendRated 4 out of 5 stars
Good fridge for the price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built appliance. The layout is very nice for the fridge. The shelves in the door can hold a standard gallon of milk and are tall enough for bottles. Very convenient fridge. The shelves in the fridge are sturdy and can easily be adjusted. Fruit and Veg drawers are well built and easy to move in and out. There is only one humidity regulator between the two drawers so they have to be the same. The freezer drawers are also good. The lower drawer comes out with the door while the upper drawer has to then be pulled out separately. Seems like a better design would be to have the smaller top drawer come out with the freezer door. Criticisms. The outside of the fridge, namely the sides and top are warm and at times hot. I suspect there isn't much insulation. Only other bit is that the fridge door has to be pushed all the way in to close. You can't just tap it closed. Overall for the price its a pretty good fridge. Happy I bought it.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
The perfect no frills refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a refrigerator that cools and freezes without paying high price. This refrigerator is for you. It is quiet, perfect for single person. I purchased during the heatwave and was delivered in perfect condition and days after i purchased.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Happy and Cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. It has plenty of space and a streamlined appearance. Fits into my kitchen perfectly.
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Perfect spacious and sleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for small spaces or extra frudge. It has so much space and a sleek look.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great low cost fridge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good looking fridge with a lot of useful, useable space, more than you would expect. The freezer drawer on the bottom fits large items well. As a budget model, some plastics feel a little insubstantial, but fine, and I’m not too worried they will break. The fridge is very quiet. I’m really pleased.
I would recommend this to a friend Rated 5 out of 5 stars
Better than imagined
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both the fridge and freezer work amazing. At first I was skeptical about it but it’s proved all my skepticism wrong. The fridge is big and the freezer is my favorite part of it. It’s big and all the food that I’ve been trying to fit in my smaller freezer fit like a glove leaving more space left. IM OBSESSED!!!!
I would recommend this to a friend- Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
Solid Refrigerator For The Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product does what I paid for it to do, and is a nice upgrade from my 60 year old fridge. Packs a decent amount of space given it's dimensions, and its nice having a freezer drawer. I would recommend this product to others
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that our product is a nice upgrade from your old fridge and that you're satisfied with the space and the freezer drawer. Your recommendation means a lot to us, and we appreciate your positive comments.
- Carl | Insignia Products
Rated 5 out of 5 stars
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had the refrigerator for a couple of weeks, but we love it. It has plenty of room and is easy to clean. Works well so far, and we really like the 3 different temperature settings for both the refrigerator and freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JacobH, for sharing your positive experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're thrilled to hear that you're enjoying the spacious design, ease of cleaning, and the versatile temperature settings. Your feedback is greatly appreciated and helps us continue to provide high-quality products. Enjoy your new refrigerator! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Great product & Great price !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price! No issues after a few months. Super quiet and fits perfectly in our restricted space!
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Good space for three people
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is surprisingly a good size for three people. It is quiet and well divided, excepted for too many spaces on the door shelves, where it can fit a gallon of milk (which shouldn't to get in and out of the refrigeration, when we open the door), however, this is common in all refrigerators. I am not sure how strong are the drawer in a long run.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Great for its size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product packs a punch for its size class, has plenty of usable space. It is quiet, user friendly, looks great, and is high quality. Best Buy delivery was great, quick and friendly
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 4 out of 5 stars
Nice Looking Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleek look of this fridge. Only had about a month but seems to work well. Wish the shelves in the main compartment were adjustable to fit different size items.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you love the sleek look of the fridge and that it has been working well for you so far. We appreciate your suggestion regarding the adjustable shelves, as it helps us understand how we can improve our products to better meet your needs. Keith | Insignia Support
- Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
"Affordable and Efficient: A Reliable Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator offers great value for the price, with reliable cooling and a sleek design that fits well in smaller kitchens. It's quiet, energy-efficient, and perfect for anyone looking for an affordable, no-frills appliance.
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! It works well and I love that the freezer is on the bottom. It does do slight noises when closing the doors, but it's really hard to tell. A very very faint whistling, but it seems normal. No loud noises as other reviews have mentioned (at least not yet?). Overall a solid choice!
I would recommend this to a friend















