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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2615 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,615 reviews
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Refrigerator with Bottom Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Refrigerator. It is so roomy and quiet. Love the bottom freezer. Well worth the money. I should have gotten it years ago.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad you're loving your new refrigerator, especially the roomy interior, quiet operation, and bottom freezer. It's fantastic that it's been such a worthwhile purchase for you. We appreciate your enthusiastic feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying this refrigerator. For one thing it actually fits in the space that I needed it to fit. Because the water supply where I live is not pleasant to taste or in ice, I chose not to have the ice maker. With most other models you have to manually remove the ice maker and it often leaves holes or other unattractive things. Another plus for me is that I actually have more refrigerator space than I did with my old side by side.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback! We're delighted to hear that the Insignia™ Bottom Freezer Refrigerator fits perfectly in your space and meets your needs. It's great to know that you're enjoying the extra refrigerator space and the clean look without the ice maker. Your satisfaction is our priority!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was prefect for my small space, The inside how we was even better. I had so much room inside. I was afraid at first to put a lot on the door but it held all my items and more. I like the bottom freezer; but it could use some sort of separation parts. But over all it gets a A+ from me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia Bottom Freezer Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom freezer refrigerator is excellent. Keeps temps cold & stable. My wife doesn't have to hurt her knees or back anymore using the fridge part. So quiet compared to our previous fridge that we keep checking to make sure it is on. Customer service and Delivery service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! This refrigerator has a lot of space and keeps a good temperature! I would recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that you love the refrigerator and find it spacious with a consistent temperature. It's wonderful to know that you would recommend it. Your satisfaction is important to us, and we are committed to providing products that meet your needs and expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks wonderful! Super quiet and very easy to clean

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the kind words! We're so glad to hear that you're enjoying how the unit looks and that it's operating quietly and is easy to maintain. We always aim to deliver products that combine style, performance, and convenience, and it's great to know this one met your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Camper!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Insignia 18.6 cu. ft bottom freezer and I couldn't be happier! The fridge is sleek and fits perfectly in my space. It's a much needed addition, especially when entertaining during the holidays - the extra space come in handy! I especially like the LED lights in the freezer and fridge and the open door alarm is a big plus! I've read many bad reviews about Insignia product quality, but I couldn't be more pleased.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your wonderful experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We're thrilled to hear that it fits perfectly in your space and adds convenience, especially during the holidays. It's great to know that you appreciate the sleek design, LED lights, and the open door alarm feature. Your positive feedback is valuable and helps other customers make informed decisions. If you have any questions or need further assistance, feel free to reach out. We appreciate your support and are glad to have you as a happy customer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia refrigerator with freezer on the bottom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the price. Looks great in the kitchen. Was the perfect size and inside both freezer and fridge is plenty of room. You have 3 options for coldness and a pleasant sound if you leave the door open too long or by accident. Delivery was quick and well done. Make sure you designate which side you want door to open otherwise there is a charge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you are pleased with your purchase. It's great to know that the fridge fits perfectly in your kitchen and offers ample space inside both the freezer and fridge compartments. We are glad you appreciate the three coldness options and the helpful door alarm feature. We also appreciate your note about the delivery process and the importance of designating the door opening side. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Packaged for eazy installation! And great costumer service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well please with this product. It looks marvelous and has excellent overall space. The enormous amount of space in the freezer is just what i was looking for. I made the best decision to purchase this item. I am smiling ear to ear.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a refrigerator. Very quiet and spacious for our needs. Looks great too .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Joyce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new refrigerator so far , no loud noise.freeze things very fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent Quality & Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time we bought an Insignia appliance because It's a really well built and solid refrigerator. We have been very satisfied with the first fridge, that we bought this smaller version (18.6 cu. ft) for the garage. Keep up the good quality!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled that you appreciate the excellent quality and competitive price of our product. Your satisfaction is our priority. If you have any other thoughts or need further assistance, feel free to reach out. Happy using! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchase to delivery this was a good experience. The refrigerator is working well, looks great. Much more quiet than my old one, and having the freezer on the bottom is more convenient. It's getting hard to find a good "basic" model and, so far, this was a good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits perfectly and ample space in fridge. Love this fridge! It does make noise as i saw other reviews mentioned. The sounds are every now and then, sounds like water leaking but when you look theres no water...lol per haps its how its designed so the bottom freezer stays cold. Ive gotten used to it, it just caught me off guard i really thought something was spilling in my fridge, then realized ohhh its part of the fridge...lol Its still excellent, nice size, bottom freezer feature and a little alarm that sounds off door remains open for too long. The 3rd party delivery folks they hired to deliver sucked. Not professional at all, theyre lucky my food were in bins waiting for the new fridge. Overall, just rude ive never had this experience with past purchases. But still love MY fridge

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to leave a review! We're glad to hear that you are enjoying your new Insignia refrigerator and that it fits perfectly in your space. We apologize for the noise you are experiencing, but we are happy to hear that you have gotten used to it. The bottom freezer feature and door alarm sound great additions to the fridge. We're sorry to hear about your experience with the third-party delivery folks and will definitely pass this feedback along to the appropriate team. We hope you continue to enjoy your new fridge for years to come! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price for a great fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great for the price. Works exactly as it should. It has a nice style to it. It's bigger than i thought it would be. So it has plenty of room. The lighting is also nice. I like the fact that it makes a continuously "ting" sound to let you know the door has been open for a while. Good in case you didnt shut the door all the way. Overall a great fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator, for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving this refrigerator. I had to replace an LG side by side after only 4 years, but their prices are out of my budget. While this doesn’t have ice or water dispensers this refrigerator it fit my budget. Loving the pull out freezer drawers. Even in my Florida weather, it was ready for me to add ice cube trays in a few hours.. I purchased a 5 year service plan with it, for the peace of mind; that gives me 6 years of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Greta value and design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m amazed with a stylish design at this price ! It make my old kitchen looks completely different .. I love that freezer is at a bottom , very Convenient to grab your food without banding . If you still thinking - grab this one , you won’t be disappointed

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback about the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We’re thrilled to hear that you are impressed with both its stylish design and functionality.

      It’s great to know that the bottom freezer feature enhances convenience in your kitchen and makes accessing your food much easier. Your recommendation will surely help others in their decision-making process.

      If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your insights and wish you continued satisfaction with your purchase! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Insignia 66’1/2” stainless steel fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. It’s very quit with a sleek exterior. Has all the space I need and it’s pretty sleek!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you love your refrigerator and find it quiet with a sleek exterior. It's great to know that it has all the space you need and meets your expectations. Your satisfaction is our top priority, and we're delighted that you're happy with your purchase.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Glass shelves were a nice surprise. Offers great int. space my wine and milk bottles fit nicely in the door. Looks VERY cute. Note no Ice maker (which I prefer.) Ext sides heated up A LOT initially but after the cooling process was complete I did not see an issue with the external temp of the sides of the fridge (thus far anyway.)

    I would recommend this to a friend