Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2620 reviews
(2,620 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great smaller fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have an older house with a very specific size spot for a fridge. Unfortunately it doesn’t fit the taller fridges that have more bells and whistles. We had an older fridge with the freezer on top, but my husband is 6’4’’ and getting older. Bending to the bottom was not fun, but finding one will a bottom freezer that fit our space was difficult. This one fits great. It could use more drawers, but it was a great price. I can always buy some add on drawers. The delivery guys were amazing! I cannot say enough about Best Buy’s deliveries. I will always buy my appliances from them if possible
I would recommend this to a friend- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern, Lots of space in the fridge and freezer and very quiet!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ricky! Thank you for sharing your feedback! We're delighted to hear that you're enjoying your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's wonderful to know that its modern design, spacious compartments, and quiet operation are meeting your needs. Enjoy your new fridge! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Great Refrigerator for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.’m really happy with this refrigerator. It cools quickly, runs quietly, and has plenty of space for everything I need. The shelves are sturdy, the freezer works great, and the overall design looks modern in my kitchen. Definitely a good purchase!
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Spacious and sleek. Works great. Love the bottom freezer drawer with interior drawer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic feedback! We're delighted to hear that you love your new product and find it spacious and sleek. It's great to know that it's working well for you and that you appreciate the bottom freezer drawer with the interior drawer. Your satisfaction is our top priority, and we appreciate your support.
- Carl | Insignia Products
Rated 5 out of 5 stars
Nice, Affordable Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good after one month. This is our first refrigerator with the freezer on the bottom and we are really liking this feature. We do not have a large space in our house and this was as big as we could go. The storage capacity for a family of four is decent. Our last Amana brand refrigerator kept freezing things like vegetables and our water containers and then unexpectedly died. So far we have not had any issues with this Insignia brand. Everything is nice and cold. I like the adjustable shelves in the door. There is also an alarm if the door is left open too long. The alarm can be turned off if you find it too annoying. Overall we are very pleased and did not have to spend a fortune on it.
I would recommend this to a friendRated 5 out of 5 stars
Worth Waiting for a Deal On
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so pleased with this refrigerator. Storage is spectacular and I like the temperature is now computerized. The freezer for my use is spacious enough and even has a pull out door
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you so much for taking the time to share your wonderful review of your new Insignia refrigerator! We're thrilled to hear that you're pleased with the storage space and the computerized temperature control. The pull-out freezer door is indeed a convenient feature, isn't it? We're glad you're enjoying your new appliance! If you have any questions or need any assistance in the future, please don't hesitate to reach out to us. Thank you again for choosing Best Buy! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great refrigerator. It fits my need. Lot's of room.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that the refrigerator meets your needs and provides plenty of room. Your satisfaction is important to us, and we appreciate your support.
Keith | Insignia Support
Rated 5 out of 5 stars
Insignia refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge. It’s roomy and so convenient to have the fridge on top. I love that the freezer has two roomy doors. That hold so much. Great value for the money. Everything is ice cold
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Economical option for extra capacity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed some additional refrigeration to store farm fresh eggs and this worked out great. It looks good and arrived in a reasonable time with no damage.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Rn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great fridge. The fridge is sturdy. It is spacious but doesn’t take up a lot of space in my kitchen
I would recommend this to a friend Rated 5 out of 5 stars
Very nice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Came in with a little dent on the back and the men who delivered it gave us the information the get it replaced. We decided against it because we didn’t care much since it was on the back. The only issue is that the freezer is a bit small.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Best little frig in town!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size (for a small kitchen) with lots of room to store all of your food and groceries. The freezer on the bottom is also big enough for 2 bags of ice and food.
I would recommend this to a friend Rated 5 out of 5 stars
Great fridge for a small kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this refrigerator in our small kitchen. Definitely nice to have the freezer on the bottom which makes the refrigerators unit more spacious. One possible drawback for some may be that there is no icemaker but we did not want that feature.
I would recommend this to a friendRated 5 out of 5 stars
no picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this refrigerator, and I couldn't be more pleased! It offers a very roomy interior with plenty of compartments and ample space to store all food. The organization features make it easy to access everything as needed, which is a real time saver. Cleaning will be easy, thanks to its thoughtful design. I also appreciate how efficiently it operates. The noise level is minimal, allowing it to blend seamlessly into the kitchen environment. Overall, this an excellent buy—highly recommended for anyone in the market for a reliable and stylish refrigerator! buy.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Solid fridge, I hope it lasts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, roomy refrigerator. Love the bottom freezer. Crisper drawer is too cold, will cause veg to crystallize/frost. It has no door handle, so we attached a suction handle that works well. Looks good, not too loud.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the thoughtful review, MaryW! Great to hear it’s spacious and quiet. Noted on the crisper drawer and handle workaround—your tips are super helpful!
— Shiela | Insignia Support
- Pros mentioned:Noise level
Rated 4 out of 5 stars
Perfect! ... and Here is Why
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We weren't looking for anything with a fancy feature set. Just a good long-term reliable refrigerator that fit the very specific dimensions of the kitchenette cabinetry in our finished basement. This Insignia refrigerator fit the bill. Insignia refrigerators get some of the highest ratings among all the refrigerators sold at Best Buy or anywhere else. This one comes with a reversible door and the handles don't extend beyond the front of the refrigerator door. Important for us as we needed the refrigerator door to open to the left where there is a wall just 1 1/2 inches outside the edge of the door. A protruding handle would mark up the wall in no time. The unit is whisper quiet and solid as a rock. Only had it a month, which was the primary reason behind 4 vs. 5 stars. Absolutely nothing wrong with it. I just don't give 5 stars until I've had an appliance long enough to establish a track record.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Needed fridge in a pinch, good replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Sleek, size is perfect for our space. Love the fridge on top. Good price point, easy delivery and they hauled away too
I would recommend this to a friend Rated 5 out of 5 stars
Storage storage storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge, it has tons of storage and I love that the freezer is on the bottom. I feel I can fit way more in there with this style. I wish there was a deli drawer but other than that great. Best upgrade from my 2003 kenmore
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator based on its size and cost. It was delivered and had a problem with the door, but Best Buy sent a new replacement within a few days. It has good usage of space and we also had the ice maker installed. So far, it has worked fine.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jgjg,
Thank you for your review! We're glad to hear the refrigerator's size and value met your expectations, and that you're enjoying the space and ice maker. We apologize for the initial door issue but are happy it was resolved quickly. If you need any further support, we're here to help! Patricia | Insignia Support
Rated 4 out of 5 stars
Possible bad freezer seal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only had it for a month so it’s hard to give it a complete review. I’m hoping to see a drastic drop in our electric bill. My only complaint is that the freezer door seal doesn’t seem to be a very tight seal. A slight frost develops at times and I’m certain it’s because of the seal. I can see the magnetic seal make contact when I push the door in slightly.
I would recommend this to a friend















