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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2630 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,630 reviews
  • Rated 5 out of 5 stars

    CarlZeny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is now 11 months old & has NOT been a disappointment. This refrigerator has kept an even temperature & is VERY quiet unlike the Whirlpool I had that I had to return because of being noisy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Lady that sold it to us was really respectful and 2 young fellas that loaded it did a great job! Fridge works great, great capacity for its size. Fair price too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a great price! Delivery was early and the set up team was very nice and helpful in everything. Fridge is cooling really good nothing too cold or not cold enough everything is perfect great size for a small kitchen. Nice fridge with a small price tag!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you found the fridge to be a great buy at a great price. It's wonderful to know that the delivery was early and the setup team was very nice and helpful. We are pleased that the fridge is cooling perfectly and is the right size for your small kitchen. Your satisfaction is our priority, and we are committed to providing products that meet your expectations. We look forward to continuing to serve you and enhancing your experience with us.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value! Spacious freezer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Efficient use of space, seems much larger than it really is, and the two drawers in the freezer drawer almost double the freezer space of my last refrigerator with a top freezer! Both the refrigerator and freezer sections have a bell that dings pleasantly when you've had the door or drawer open too long, Nice reminder. Sleek, plain exterior with no handle is very appealing.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're thrilled to hear that you love the efficient use of space and the design of our refrigerator. It's great to know that the two drawers in the freezer provide ample storage and that the bell reminder is a helpful feature. We're also glad you find the sleek, handle-free exterior appealing. Your satisfaction is very important to us, and we appreciate your support!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Emergency Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the only one available for same day pickup for an emergency fridge. Works great! I never had one with a frezzer on the bottom before,its ok, but small. Seems a little on the small size with the shelves due to so much on the door for storage. Only 3 different adjustments for the shelves, not spaced out great.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We are glad to hear that the fridge works well for your emergency needs. We apologize for any inconvenience caused by the limited shelf adjustments and the smaller size due to door storage. Your feedback is valuable to us, and we will take it into consideration to improve our products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great fridge. I love the french door style and this is close to it Only paid around 800. The top freezer shelf sometimes gets a little stuck but not stuck stuck. It could be user error

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space and elegant modern design. Seems efficient on power

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're delighted to hear that you're enjoying the spacious design and modern look, and that it seems efficient on power.

      If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure you continue to have a great experience with our products. Your satisfaction is very important to us, and we appreciate your support!

      Thanks again for choosing Insignia™! Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is perfect for the kitchen and works amazing. The. Delivery staff were quick and efficient. The gentleman that checked us out at best buy was very helpful and business like. Very pleased

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, MichelleG. We’re delighted to hear that the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator is a great fit for your kitchen and performing well. It’s wonderful to know that the delivery team provided efficient service and that your checkout experience at Best Buy was smooth and professional. We truly appreciate your feedback. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia 18.6 Cu. Ft, Bottom Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia refrigerator in my kitchen looks beautiful. The upper part of the refrigerator is spacious, and the freezer can accommodate your food in different departments.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Excellent value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, clean lines, looks great and has a lot of room for a more compact size refrigerator. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator works well soo far Great Design alot of space

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Relief from bending over

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a treat! I have been craving a bottom freezer for years. I have a bad back and no longer have to bend to retrieve everyday food items. Clean design and great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month in, so no longevity response. However, working like a charm. Easy to switch the door open from left to right. adjustable selving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple yet elegant fridge!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, love how roomy it is inside! Couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well Blended in fridge for your home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this fridge as a last minute purchase and for the fact insignia is a best buy exclusive now makes it more cool. The quality & space of the fridge is well worth the price. Love that it is bottom freezer also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy big brands?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super quiet, efficient and spacious. It replaced a very old unit from early 2000s. Hopefully it lasts 20 years as well! So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love this fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely 8n a small space and the bottom freezer makes for easier use for husband with 3 back surgeries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love refrigerator it’s perfect in our kitchen!! I’ve always wanted the bottom freezer so this was the perfect option, it’s nice how it rolls out like how unique is that!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Does the job but nothing fancy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple freezer on the bottom fridge that fits into built in cupboards. Works out much better than the standard fridge we had before. We spend more time in the fridge than freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing items confound switching door opening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to switch the way the door opened, but two key components for doing so were missing in spite of them being referenced as included in the instructions. The refrigerator itself is quite nice - roomy and well lit. It does make some weird noises though.

    I would recommend this to a friend