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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2633 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,633 reviews
  • Rated 5 out of 5 stars

    The best buy in Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check out the features of this refrigerator and compare it to the others in its race range and you will come up with one simple fact, this is the Best Buy in Best Buy! Enough room to keep my family of four stocked up and fits in our apartment with ease. With nothing but the basics, there's less chance for any problems or breakage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a fridge w/ bottom freezer in the late 1960's, had it for years and loved it (so it's not new idea). Wherever I moved, the fridge was already there (all top freezers). I had forgotten how great the bottom freezer was. This Insignia w/ eye level view of refrigerated foods is perfect. The freezer is very cold. I had been dealing w/ a bad freezer for the last 2 years. The last straw was when ice cream turned to soup! Different situation now. I had this freezer set at '2 stars' but ice cream was like a brick; reduced to '1 star'. Also, some comments re 'pulling door open can be difficult'. Don't pull on side of door. You need to use the 'hand slot' at bottom of door (above the hand hold for the freezer). Works perfectly. This refrigerator is great looking, rarely a fingerprint and if one occurs it disappears w/ swipe of a dishtowel! Great lighting. I only shop once a week - for two - and this fridge has plenty of space. My neighbor has a new 23 cu. ft. side by side and I don't see a big difference in storage space. This fridge seems more efficient. The sale price made it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great value and wonderful look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the space, design and look of this refrigerator. Well worth the money. GREAT job Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Insignia fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator! Everything stays cold like it's supposed to, and it's easy to get things out of the freezer. And it's much quieter too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator in stainless steel offers spacious, well-organized storage with a sleek, modern look, and the bottom freezer design makes accessing fresh foods convenient. It’s a great value for the price, combining efficiency and style for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    luxury standardized!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Insignia Bottom Freezer Refrigerator for a few months now, and overall, I’m really pleased with the purchase. The design is sleek and modern, and it fits perfectly in my kitchen without taking up too much space. The bottom freezer layout is super convenient—no more bending over to grab fresh produce or leftovers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why buy big brands?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super quiet, efficient and spacious. It replaced a very old unit from early 2000s. Hopefully it lasts 20 years as well! So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase for small spaces.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very nice and works like a charm. The refrigerator and freezer gets very cold. I love it!! The best purchase I have made in a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my husband who always wanted this refrigerator and when it went on sale I got it for cur anniversary This works very well and it quite and very roomy on the inside the freezer has a top pull it drawer’ I would recommend it Husband is very please

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, perfect size for a standard size Kitchen. The bottom freezer is a nice size.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Insignia refrigerator with freezer on the bottom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working fine. I am trying to get use to having the gallon jug in the door...it seems like it takes up a lot of room from the shelves. I'm trying to get use to not having a handle that sticks out to open the door. The price was really good and I wanted a freezer on the bottom. I did not want the ice maker, but there is no special place to put ice trays in the freezer . I guess I was spoiled with my old refrigerator. I am sure I will get use to this one over time. It runs really quiet and keeps everything cold. I had my old refrigerator for 39 years, so I am hoping this one last for a long time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, Spacious, and Stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this refrigerator for a few weeks now, and it’s exceeded expectations. The interior is incredibly spacious with adjustable shelves that make organizing groceries easy. The cooling is consistent throughout, and fruits and vegetables stay fresher for longer in the dedicated crispers. I love the sleek, modern look—it adds a premium touch to the kitchen. The freezer section is also roomy and easy to access. It’s energy-efficient and runs quietly, which was important for me since our kitchen is part of an open floor plan. The only minor downside is the fingerprint-prone exterior, but that’s easily cleaned. Overall, a great value for the price. Highly recommended for families or anyone needing dependable, modern refrigeration.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback, AshaG! We're thrilled to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator has exceeded your expectations with its spacious interior, consistent cooling, and sleek design. Your insights about the energy efficiency and quiet operation are very helpful, especially for those with open floor plans. We appreciate your recommendation and hope you continue to enjoy the refrigerator's features! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, fit nicely in space. Exactly what the church hospitality was looking for. Plenty of space and the freezer on the bottom is nice. would definitely recommend this to anyone looking for a refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative aspect of this unit for now, since I’ve only had it for less than a month is that the sides of the unit get quite hot, other than that the unit is very spacious, bright when opened and a great pull out freezer with an extra drawer. Am very happy with this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! The best, I’m so happy with my new refrigerator, so roomy,the bottom freezer is great with a tray that slides out, I would recommend this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was in time and the Refrigerator has run flawlessly since it was plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Upgrade over our older top freezer model. Super handy having the freezer on the bottom. Bright interior both in the fridge and freezer. Super quite too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I feared it was going to be short and too small but it ended up fitting perfectly in my home and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design great price 5 stars for single person or small family it's an excellent choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 18 cu fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cold ! Space saver, and spacious ! Extremely quiet ! Did come with minor damage when delivered but Best Buy customer service was able to provide a gift card for the damage ! Also offered to deliver a new one if preferred ! I went with the gift card as damage could be over seen.

    I would recommend this to a friend