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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 2640 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,640 reviews
  • Rated 4 out of 5 stars

    Great fridge, but can't switch the door direction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator because you could switch the fridge door to open opposite direction. States can open left or right. However, the hinge to switch it was not in the accessory kit. After numerous phone calls, we were finally told that hinge part was no longer available! Mis-advertising. However, the Fridge itself works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Refrigerator Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we have only had our new refrigerator for 3 days, it really was a good emergency purchase for us when our old refigerator stopped working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge - BAD INSTRUCTIONS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NIce fridge. If you are going to change the door hinge to the other side you can't follow the included directions as they are incorrect. I recommend watching the video at https://www.youtube.com/watch?v=7V4sR-GB-8k. This shows you that you don't need parts the manual says you need but doesn't include in the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Second Fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect second refrigerator for the garage. We use it for beer, wine, soda, and overflow from the main fridge in the house. Plenty of room for fresh produce and extra frozen foods. We do a lot of weekend meal prep and store all the ready made meals in this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simple is best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how simplistic and efficient this fridge is for our garage. No need to mess with water or ice that will break before the fridge dies. Very roomy for all the things we need to have handy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, nice size for me and my family...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great and so is the freezer. Fits in my apartment and I haven’t had any issues with it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Fit for our space. I really like the set-up, freezer on bottom and refrigerator on top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia bottom freezer refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this online as a secondary frig after my old one went out. Has more room than I thought it would and keeps everything nice and cold. Caught it on sale for a great price for a bottom freezer refrigerator so I'm very pleased with it so far!! I've had it for a little over a month now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small/medium kitchens.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice exterior finish. Very spacious inside, specially the freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MildrediR,

      Thank you for your positive review of the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification! We're thrilled to hear that you appreciate the nice exterior finish and find the interior, especially the freezer, very spacious. Your satisfaction is our top priority, and we're glad our refrigerator met your expectations.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Score!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge that would fit in our apartment without jeopardizing the luxury of the bottom pullout freezer! Amazing, wasn’t on the floor but found this option on line, installation was great as well

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled that the fridge met your needs for apartment space without compromising the luxury of the bottom pullout freezer! It's great that you found the option online and had a smooth installation experience. If you have any other feedback or need assistance, feel free to reach out. Enjoy your new fridge! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the freezer at the bottom and the space it has in addition to the steel finish that gives it a luxurious and super economical touch I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    bottom freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this refrigerator for approx. 2 months and am very happy with it's performance.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BarbaraM,

      Thank you for sharing your positive experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're thrilled to hear that you're happy with its performance after two months of use. Your feedback is greatly appreciated and will be helpful for other customers considering this model.

      If you have any other comments or need assistance in the future, feel free to reach out! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Also, the staff were very professional..

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're delighted to hear that it works great and that you had a professional experience with the staff. Your satisfaction is important to us, and we appreciate your feedback. Enjoy your refrigerator! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fits into a smaller space. We have a one bedroom cabin and it’s the perfect fridge. Give the feel of a larger fridge without sacrificing anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great for the quality u get.highly recommended buying this fridge

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great Frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is large and the design is good. Looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price compared to alternatives. Had for about 1 month so far, temperatures have stayed consistent. Have noticed frost buildup already in freezer section tho so im guessing it either doesnt have a perfect seal or its defrost isnt perfect. Door and shelf space is great, way better organization than our previous 2014 kenmore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Deli was quick and easy. Fridge cooked to temp within 2 hours. Works great and it’s bigger than it looks. Just need extra clear containers to be able to organize since there is only two drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bottom freezer. Doors seal tight. Plenty of room on shelves for gallon jugs. Doors hold lots of stuff. Best buys warranty is a must have. Can not say enough good things about the service we have received from Best Buy's Geek Squad.

    I would recommend this to a friend