Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2640 reviews
(2,640 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new fridge and affordable. This one is a hit. Its spacious.the freezer is kinda small but really needed more frisge space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that you found the fridge to be a hit and that it meets your needs for affordability and spaciousness. While the freezer is a bit small, it’s great to know that the fridge space is exactly what you needed. Your satisfaction is important to us, and we’re pleased to have met your expectations.
Keith | Insignia Support
Rated 5 out of 5 stars
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a temp replacement because I thought it would be small. But it is the perfect size. I will keep it after the reno is done.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
An awesome Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. It was very hard to find a small one with all the features I wanted that fit my kitchen. This is an awesome small refrigerator just the right size.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LisaG! Thank you for your feedback! We're thrilled to hear that you love the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator and that it fits perfectly in your kitchen with all the features you wanted. If you have any other thoughts or need further assistance, feel free to reach out. Enjoy your awesome new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 4 out of 5 stars
Good Basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is a good basic model. The only negatives are no handles, which can make it a little messy if you're cooking and need to grab something quick. Also it has a tendency to stick when trying to open the top. Not every time, just once in a while. Basically a good model with no bells and whistles.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator it is not to big and not to small its just perfect for our home
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on our Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're thrilled to hear that it's the perfect size for your home and that you're loving your new refrigerator.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a great experience with our products.
We appreciate your support and are glad to know our refrigerator is meeting your needs. Thank you for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
- Pros mentioned:Size
Rated 5 out of 5 stars
Impressed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! It is small enough for my kitchen but looks very sleek!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear! We are delighted that you love your fridge and that it fits perfectly in your kitchen while maintaining a sleek appearance. We understand how important it is to find an appliance that combines functionality with style, and we are thrilled that our product has met your expectations. Thank you for sharing your positive feedback.
Keith | Insignia Support
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because of limited space, it’s hard to find a fridge I like. This one fits the bill. It’s beautiful, lots of convenient shelves and space inside and it works great. I love it.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great fridge delivered to me!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smooth! Everything works great and the installing crew was on point.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, CaseyH, for your wonderful review! We're thrilled to hear that everything went smoothly with your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator and that the installation crew met your expectations. It's great to know that everything is working perfectly. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Good product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my family of 6. Very durable and spacious.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, MelissaG! We're thrilled to hear that the Insignia™ Bottom Freezer Refrigerator is a great fit for your family of six. It's wonderful to know that you find it durable and spacious. Your positive experience is important to us, and we appreciate you sharing it! Jeth | Insignia Support.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Stainless Steel Frig
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this frig because it is affordable but the quality and appearance is excellent. Easy to clean per instructions and my electric bill is less expensive! I love the bottom freezer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ bottom freezer refrigerator. It's great to hear that you are happy with the quality and appearance of the fridge, as well as its energy efficiency. The bottom freezer design can definitely be convenient. Enjoy your new appliance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
- Pros mentioned:Size
Rated 4 out of 5 stars
Insigna fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product at a good price. Looks great. Nice size.
I would recommend this to a friend Rated 5 out of 5 stars
The best deal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator. It keep everything perfectly cold. Very convenient, and roomy. The best choice I made.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback. We are thrilled to hear that you love your refrigerator and find it perfectly cold, convenient, and roomy. Your satisfaction is our priority, and we are glad that you feel it was the best choice. Keith | Insignia Support
Rated 5 out of 5 stars
Frig is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Frig is great so far. My previous freezer on bottom frig was a Samsung from Best Buy. Great service and frig lasted forever.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Best value for money!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator and met all expectations. Been using it for past 3 weeks and no issues. I have also put inside a temperature gauge which shows a consistent 37 degrees Fahrenheit temperature. Freezer working as expected. Silent running for the most part. Good purchase overall!
I would recommend this to a friend Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge!!!! Nice size great features!!!!!
I would recommend this to a friendRated 4 out of 5 stars
Insignia bottom freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to give this an excellent review or 5 stars… unfortunately it took 4 attempts to make it through… the first delivery was not good the inside was damaged. The second delivery was not bad but the refrigerator was un even it was slanted to the right then the 3rd the delivery driver wouldn’t even want to deliver the refrigerator because when they tried opening it they noticed that the inside was broken/crack edges… the 4th attempt was the best for me. Finally after the stress of waiting for the refrigerator for the 4th time since I purchased the fridge. What I like the most is the body and its roomy interior design. Now I’m happy that I purchased the Insignia bottom freezer although Best Buy told me that they will give me a compensation because of all the trouble they caused. Hopefully the refrigerator will last longer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us! We apologize for the inconvenience you faced during the delivery process, and we appreciate your patience. It's great to hear that the fourth attempt was successful, and you're enjoying the Insignia bottom freezer. If you have any further questions or need assistance, feel free to reach out. We hope the refrigerator serves you well for a long time! - Carl | Insignia Products
- Pros mentioned:Size
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More spacious than I thought with the size. Very happy with everything.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you are very happy with the spaciousness and overall experience with our product. Your satisfaction is important to us, and we appreciate your support. Keith | Insignia Support
Rated 5 out of 5 stars
Great ref for low price !!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator to replaced an old one that I loved . So I was concerned that a low priced item was not going to be as good as my old one. But to my surprised the refrigerator not only looks great but inside has plenty of space
I would recommend this to a friendRated 5 out of 5 stars
RR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a 2nd refrigerator in the basement for soda, beer and wine...Also extra freezer space so one can stock up on specials!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator is perfect for your basement and provides the extra space you need for drinks and stocking up on specials. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new refrigerator! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
Rated 5 out of 5 stars
Happy with this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge for the price. I wanted something with a large bottom freezer because I make a lot of smoothies. I also meal prep so the size of the fridge helps a lot. Highly recommend for a nice budget fridge.
I would recommend this to a friend















