Customer Ratings & Reviews
- Model:
- NS-RBM18SS0
- |
- SKU:
- 6467055
Customer reviews
Rating 4.6 out of 5 stars with 2642 reviews
(2,642 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's spaciousness, bottom freezer, and energy efficiency. They find it to be a great value for its price and perfect for small kitchens. However, some customers have concerns about the noise it makes and the lack of a handle, which can be inconvenient for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Love It!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my refrigerator! Very spacious and it gets really cold…very good deal!!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your wonderful feedback on the Insignia™ - 18.6 Cu. Ft. Bottom Freezer Refrigerator! We're delighted to hear that you love it and find it spacious and efficient.
If you ever have any questions or need assistance, please feel free to reach out to our customer service team. We're here to help and ensure you continue to have a great experience with our products.
Your satisfaction is important to us, and we appreciate your support. Thank you for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-18-6-cu-ft-bottom-freezer-refrigerator-with-energy-star-certification-stainless-steel/6467055.p?skuId=6467055
- Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and features of this fridge. The freezer works great and has three different temperatures settings. I had it for 3 months, so far so good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re thrilled to hear that you’re enjoying our refrigerator. Your satisfaction is our top priority, and it’s wonderful to know that our product is meeting your expectations.
If you have any further comments or need assistance, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again! - Carl | Insignia Products
Rated 5 out of 5 stars
Better than Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. Have it in my garage and it’s colder than my 1100 Samsung fridge
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
thanks Best Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service, delivery, set up and works great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are delighted to hear that you received excellent service, delivery, and setup, and that the product is working great. Your feedback is valuable as we strive to offer high-quality products and services that meet our customers' needs. Keith | Insignia Support
Rated 4 out of 5 stars
Fridge is good, but customer service needs work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered my fridge and it came 2 days late. It was frustrating because i took time off of work to be here for delivery. They called and said internal issues and needed to deliver in 2 days. Then i got got fridge which was leaning to one side. There was dent in it and the guy delivering it said just unscrew the legs and screw them back on and left. We did that and it still leaned to one side. I contacted customer service and they offered new fridge. I said ok and the same guy came and tried to get me to kwep the fridge that was leaning and said we arent screwing the legs on right. I told him to just give me the new one and take the dented one. So he did. So far the fridge works great. I would have given 5 stars but the delivery issues were annoying.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Cristo664, we appreciate your honest feedback. We’re glad you had a satisfactory experience. If there’s anything we can do to improve, please let us know. - Carl | Insignia Products
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price. Do not like that the door will stay ajar when if you don't swing it shut harder than you should have to.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that you find our product to be a good value. We apologize for the inconvenience with the door staying ajar. Your comments are important to us, and we'll take them into consideration for future improvements.
- Carl | Insignia Products
Rated 5 out of 5 stars
good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good for a small family, love it!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck! We needed a quick replacement & chose this one, it has been great. Fits a ton, especially in the top. Tons of space on the door as well. Would absolutely purchase again !
I would recommend this to a friendRated 4 out of 5 stars
Great garage fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is good, scratches easy on the front but keeps things cool. Perfect garage fridge, had cool drawer in bottom freezer
I would recommend this to a friendRated 5 out of 5 stars
Love this fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! Best money I could have spent. Replaced a top freezer fridge with this one - it’s amazing how much more room we have. The stainless is sooooo easy to clean. Adjusting shelves is super easy. Fits perfectly in our tiny kitchen. Looks amazing. Love it!!
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Simple and very efficient for our staff lunch room.
I would recommend this to a friendRated 5 out of 5 stars
Ricks Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very low noise lots of room Bottom freezer is great. Rarely kicks on very quiet
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
The perfect beer and wine fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great mid price range refrigerator freezer! The perfect beer and wine fridge for the house!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're delighted to hear that you're enjoying your Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. It's great to know that it serves as the perfect beer and wine fridge for your home. If you have any other comments or need assistance, feel free to reach out. Cheers to your new fridge! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge everything I wanted and more. Small but big is how I describe it.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great basic fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little fridge, nice and cold. If you're looking for a basic fridge for starting out, a rental, or for an extra fridge for garage or second kitchen. This is perfect!
I would recommend this to a friend Rated 5 out of 5 stars
Nice Mid-Range Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge to replace an older one at the office and couldn't be more pleased. This unit runs very quietly
I would recommend this to a friendRated 5 out of 5 stars
Good unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From delivery to the first 2 weeks of usage, this refrigerator has been great. We love the bottom freezer feature, having the refrigerator shelves higher and more at eye height is a great improvement over the traditional top freezer model we replaced. Temperature for both the fridge and freezer seems to be stable so far. The delivery was relatively painless. The only thing I would like to see is initially scheduling the delivery to a half day window instead of the whole day, but I do appreciate the notification a couple days before that narrows it down to a 2 hour window.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your positive experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We’re delighted to hear that you are enjoying the improved design and functionality, particularly the convenience of the bottom freezer and the easy access to the refrigerator shelves.
We also appreciate your feedback regarding the delivery scheduling process. We strive to make the delivery experience as seamless as possible, and your suggestions will be taken into consideration as we continually work to enhance our services.
If you have any further comments or need assistance, please don’t hesitate to reach out. Thank you once again for choosing Best Buy! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Quality Product with Quality Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Delivery/Technician was right on time & even called the day before to let me know an estimated timeframe. Very personable & knowledgeable about the product & the install. Couldn’t be happier with my purchase and the service that I received.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for your review, KirkF! We're happy to hear that both the product and service exceeded your expectations. Enjoy your new refrigerator!
- Shiela | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Insignia Bottom Freezer Fridge
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace the fridge we use in the backyard. Perfect size.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that the fridge is the perfect size for your backyard. Your comments help us understand where we can make enhancements to better serve you. Keith | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Fridge in a hurry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great fridge, no bells and whistles but its beautiful and perfect.. my fridge went out and needed one quick, ordered online and came in 5 days later.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator. We're glad to hear that it met your needs promptly and that its design appeals to you. It’s great to know that our online ordering process was convenient and efficient for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285















